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Competitive Intelligence Operation Lead, Bilingual
Iron MountainCompetitive Intelligence Operation Lead for managing Crayon and Clozd platforms at Iron Mountain. This role involves technical project management and cross-functional collaboration.
About the role
Key responsibilities & impact- Lead the end-to-end management, operation, and optimization of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform across all Iron Mountain business units, leveraging artificial intelligence capabilities for advanced analysis and instant buyer insights.
- Partner with Iron Mountain Information Technology teams to execute integration roadmaps with key systems—including Salesforce, Seismic, Gong, People.ai/Backstory, and Google Workspace—while driving cross-functional adoption and serving as the internal subject matter expert across sales, product, and marketing.
- Manage the execution of the Clozd Win-Loss program and Crayon content, ensuring all automated workflows, interview guides, and dynamically updated battlecards adhere to organizational standards while monitoring platform success metrics like seller login rates and influenced revenue.
Requirements
What you’ll need- 5+ years of progressive experience in Competitive Intelligence, market intelligence, or platform management within a complex Business-to-Business (B2B) enterprise.
- Strong knowledge and deep experience with the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform, including a proven ability to leverage integrated artificial intelligence tools for actionable insights.
- Proven ability in technical project management, specifically managing relationships with the Information Technology function to execute integrations between Competitive Intelligence/Win-Loss platforms and Customer Relationship Management (CRM) or Sales Enablement systems like Salesforce, Seismic, and Gong.
- A Bachelor of Arts or Bachelor of Science (BA/BS) degree in business, marketing, or a related analytical field.
Benefits
Comp & perks- Competitive compensation and benefits aligned with the experience.
- Flexible work options and alternative work arrangements to support work-life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth within a global organization.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
competitive intelligencemarket intelligenceplatform managementtechnical project managementartificial intelligencedata analysis
Soft Skills
cross-functional collaborationrelationship managementcommunication