Infobip

Full-stack Engineer

• Design, develop, and maintain backend services and applications using Java and the Spring ecosystem
• Build and evolve scalable, distributed systems running in production environments
• Take ownership of features end to end, from design and implementation to testing, deployment, and production support
• Collaborate closely with product managers, designers, and other engineers to shape technical solutions
• Contribute to system design, architecture discussions, and technical decision-making
• Write clean, testable, and maintainable code, and actively participate in code reviews
• Work in agile setups, contributing to planning, delivery, and continuous improvement
• Apply an AI-first mindset by leveraging AI tools to improve development efficiency, code quality, testing, and documentation
• Depending on the team, contribute to full-stack solutions or frontend development using TypeScript and React

Mid Software Engineer

Financial Planning and Analysis

• Enter documents and invoices in internal accounting and reporting programs
• Perform general administrative and financial affairs
• Keep various records and statistics
• Work under the mentorship and supervision of financial associates and/or managers
• Enter data into the company's financial systems

Finance Intern

Solutions Engineer

• Work with System Engineering / DevOps methodologies, keeping up to date with tools and practices such as infrastructure‑as‑code and platform‑based solutions
• Develop, implement, and maintain automation scripts and tools, in collaboration with senior team members
• Support the setup, maintenance, and monitoring of alerting, logging, and monitoring systems
• Act as first‑level support for deployed solutions, helping troubleshoot issues and resolve alerts
• Contribute to team services and directly impact the quality, stability, and availability of our products
• Write well‑designed, testable, and scalable code in accordance with clean code principles
• Apply best practices related to high availability, monitoring, metrics, and logging
• Use technologies needed to put your work into action, such as Git
• Maintain and operate Linux‑based systems supporting production environments
• Work in an agile environment, contributing to planning, delivery, and continuous improvement
• Collaborate with a global team across different time zones
• Use AI tools responsibly to support efficient and high‑quality engineering work

Junior Network Deployment and Integration Engineer

Sales

• Assist in the activation of accounts and products, following established procedures.
• Aid in setting up email domains, ordering numbers, and other activities to support account activation.
• Assist in configuring free trial and test senders for accounts.
• Support the creation and management of user accounts, under supervision.
• Assist with setup and maintenance of billing addresses.
• Learn to implement Automatic Price features on the account level.
• Support price changes and route updates for accounts.
• Assist in reviewing sender costs (e.g., Viber, WhatsApp) in collaboration with Customer Owners.
• Aid in implementing Automatic Price Update features for customers under guidance.
• Support other ongoing company initiatives as assigned.
• Assist in operational workload to support Customer-facing organization (e.g., bulk updating prices in CPQ SF).
• Learn to evaluate internal processes and identify areas for improvement under supervision.
• Assist in suggesting process adjustments to optimize operational work.
• Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super User.
• Learn to facilitate the smooth onboarding process for new accounts.

Associate Sales Acceleration

• Identify and pursue new wholesale customer opportunities through targeted outreach, lead generation, and pipeline development across new geographies and segments.
• Qualify leads from BDR teams and independently sourced prospects, driving them through the full sales cycle from initial contact to signed contract.
• Develop and present compelling solution proposals and value propositions tailored to each prospect's business needs.
• Negotiate pricing, terms, and contractual agreements to successfully close new business.
• Build and maintain trusted relationships with assigned Tier 1 wholesale accounts, ensuring ongoing customer health, satisfaction, and business expansion.
• Analyze and forecast client traffic to identify growth opportunities, minimize revenue leakage, and maximize gross profit and margin contribution.
• Identify and execute cross-sell opportunities within existing accounts, including in complex renegotiation scenarios.
• Collaborate with Customer Success teams to drive adoption of existing and future SaaS offerings.
• Serve as the primary commercial escalation point for assigned accounts, coordinating with Customer Support, Sales Engineering, and Product teams to resolve technical and business issues.
• Maintain accurate and up-to-date records of all client engagements, pipeline activity, and opportunities in Salesforce.

Account Head – Wholesales

Account Executive

• Focus on lead qualification and closure for successful sale (pure hunter role)
• Sell a subset of product or services directly or via partners to a customer’s base (provided target account list) in designated team/squad.
• Involve specialists when needed for particular aspects of overall sales (e.g., SE for demo)
• Develop solution proposals encompassing all aspects of the application.
• Manage sales through forecasting, account resource requesting, account strategy, and planning.
• Participate in the development, presentation, and sales of a value proposition.
• Negotiate pricing and contractual agreement to close the sale.

Business Development Rep

• Use state-of-the-art sales methodology training to engage in one-on-one interactions with prospect customers converting them to quality meetings and sales opportunities
• Identify customer segment and vertical and/or need early in discussion to route properly to the Sales Team or Inside Sales Hub
• Use phone, email, social media, and other digital channels to prospect into all account segments
• Use class leading tools, like Outreach, ZoomInfo, Salesforce amongst others
• Build and maintain extensive knowledge of how Infobip solves business problems
• Maintain accurate forecasting of potential meetings, and deliver high results against weekly, monthly, and quarterly targets & goals
• Begin a systematic career path journey where you learn, grow, and take on new challenges
• Learn a disciplined, programmatic approach to campaign-based pipeline generation and marketing sales-ready lead qualification.
• Collaborate with sales, marketing, and channel teams on proven account-based sales methods
• Work and qualify inbound Leads when required to do so and if applicable in region
• Use and maintain the Salesforce for data quality
• Accept feedback and trainings to keep continuous development with Inside Sales Team Leader and peers

Business Development Representative

Analyst

• Ensure Americas cash application processes meet established KPIs
• Resolve unidentified cash items and manage other receivables
• Post customer invoices and prepare customer account statements
• Execute approved customer write-offs and perform customer or vendor netting upon approval
• Manage daily AR customer account inquiries and perform account reconciliations
• Apply withholding taxes (WHT) in line with local regulations
• Collaborate with Local Finance, Invoicing, Collections, and Sales teams to optimize processes and strengthen controls
• Support internal and external audits by preparing documentation and responding to auditor requests
• Compile and analyze customer financial data to record transactions, prepare reports, and verify accuracy
• Provide operational support to the direct lead and assist with updating team manuals and procedures

Cash Application Analyst

AI Research Scientist

• Lead and conduct cutting-edge research in AI to improve our CPaaS platform.
• Invent, develop and implement advanced machine learning algorithms and models.
• Work on projects funded internally and externally in different setups and methodologies.
• Collaborate with cross-functional teams in downright fun work environment.
• Publish research findings in selected conferences and journals (covered by Infobip).
• Mentor and guide junior researchers and team members.

Senior AI Research Scientist

Backend Engineer

• You will write well-designed, testable, and maintainable code. Not just code that works, but code your team can build on.
• You will take ownership of your tasks end-to-end: design, implementation, testing, and code review participation.
• You will develop a solid understanding of the systems your team operates within, including their dependencies, failure modes, and trade-offs.
• You will contribute to technical discussions with grounded opinions backed by your own experience and reasoning.
• You will proactively identify problems, ask the right questions, and push solutions forward without waiting to be told what to do next.
• You will share knowledge within the team and help raise the bar through code reviews and day-to-day collaboration.

Junior Software Engineer, Java

Social Media Manager

• Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.
• Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.
• Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.
• Handle community management for regional inquiries, ensuring timely and on-brand responses.
• Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.
• Support employee advocacy by creating shareable, engaging content for internal champions.
• Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.
• Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.
• Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.
• Translate and localize global content into Arabic, adapting messaging for regional relevance.
• Manage content publishing and on-page SEO for the Arabic website.
• Identify content gaps and prioritize what gets translated, localized, or created from scratch.
• Conduct regular competitive analysis to inform content and positioning decisions.

Social Media Specialist

• Work closely with the Finance leadership and/or Team Leader to ensure smooth operation of all finance matters
• Use your drive, experience and skills to support designing, building and improving FP&A processes, tools and instruments
• Coordinate the budgeting and forecasting process by preparing, consolidating and analyzing data, defining and challenging business assumptions
• Act as a business partner for various business units and stakeholders to help the organization make informed decisions based on sound financial analysis
• Coordinate variance analysis, investigating causes for variances and preparing supporting materials
• Design, develop and prepare management reports
• Driving business performance and profitability analysis with industry specific metrics and benchmarks
• Working together with business stakeholders on identifying profitability or process improvement initiatives and their implementation
• Drive risks and opportunities identification process together with stakeholders and incorporating them into the forecast models
• Design and preparation of decision-making materials and ad-hoc analysis for stakeholders
• Supporting the design, development and implementation of software and tools in areas of finance and FP&A
• Enable and participate in the month-end process
• Drive or support major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives
• Assisting, mentoring or guiding finance specialists or analysts

Financial Planning & Analysis Expert

• Develop, maintain, monitor and troubleshoot your team services.
• Have full ownership of the code you produce.
• Write well-designed, testable and scalable code by clean code principles.
• Have a general overview and understanding of the interactions and dependencies in the entire system.
• Grow towards full-stack development, and for us, this means working primarily on backend development, while also expanding your knowledge in working with databases, system design, alerting and monitoring tools, and frontend development.
• Work within agile framework (Scrum, LESS, unfix) and have a dedicated Product Manager.
• Participate with your team in agile practices such as sprint planning and retrospectives.
• Expand and improve your knowledge both internally and externally and be a part of the engineering community.

Mid/Senior Software Engineer

• Build and execute regional business plans aligned to company objectives; own product targets and GTM tactics
• Partner with Sales: deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure
• Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell
• Maintain deep product expertise and competitive intelligence; act as the regional “go-to” for teams and customers
• Capture and synthesize market feedback, customer insights, and competitive signals; channel outcomes to HQ to inform roadmap and marketing
• Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives
• Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact

Product Sales Expert – Email

• Support outbound prospecting and lead generation activities across target markets.
• Conduct research on potential customers to support new sales opportunities.
• Assist with customer outreach through email, LinkedIn, and other digital channels.
• Gain understanding of the business landscape, competitors, and industry trends.
• Attend meetings, workshops, trainings, and events to build sales knowledge and skills.