Wholesales Account Manager

Infobip

Wholesales Account Manager managing Tier 1 wholesale accounts across LATAM. Driving business growth through client relationships and market strategy in a fast-paced environment.

Posted 6/16/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage and grow a predefined portfolio of Tier 1 wholesales accounts across LATAM.
Build and maintain trusted relationships with assigned clients to drive business growth.
Act as the main commercial point of contact for clients.
Lead commercial negotiations related to pricing, routing strategies, and volume-based agreements for international messaging traffic.
Monitor messaging traffic volumes and pricing to protect and support revenue and margin performance.
Meet and exceed quarterly targets, with a strong focus on gross profit, margin percentage, revenue growth, and cross-sell performance.
Identify and execute cross-sell opportunities within assigned accounts.
Understand clients’ structures and processes when selecting and implementing new solutions.
Position Infobip against competitors within the wholesale messaging market.
Coordinate with internal teams to meet client business expectations.
Work closely with Customer Success for existing and future SaaS business.

Requirements

What you’ll need

Experience in B2B sales or account management.
Strong commercial and negotiation skills.
Strong analytical mindset, with the ability to work with high volumes of data and numbers.
Ability to operate with agility in a fast‑changing environment.
Strong relationship-building skills.
Resilience in managing volume fluctuations and market dynamics.
Advanced/Fluent English (mandatory).
Spanish is a plus

Benefits

Comp & perks

Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B salesaccount managementcommercial negotiationsdata analysisSaaS solutions

Soft Skills

relationship-buildingagilityresilienceanalytical mindset