Hinge Health

Recruitment

• Own full-cycle recruiting for Software Engineering from intake and calibration through offer close and handoff.
• Partner with Engineering leaders to define role scope, level, and search strategy based on business needs, team context, and market reality.
• Build and manage high-quality pipelines for Software Engineering talent, including passive candidate outreach in competitive markets.
• Lead searches across a range of engineering profiles, including senior and staff-level engineers, engineering managers, and other hard-to-find technical talent.
• Conduct talent mapping for critical and future-looking engineering needs, including emerging areas, niche technical domains, and 0-to-1 or incubation work where applicable.
• Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
• Lead thoughtful calibration conversations when hiring teams need to reassess expectations around level, compensation, technical profile, or candidate availability.
• Create an excellent candidate experience by ensuring clear communication, strong process management, and a high-touch, respectful approach throughout the interview journey.
• Influence longer-term headcount planning by bringing talent market insights and hiring data into workforce planning conversations.
• Improve hiring quality by refining job descriptions, interview process design, interviewer alignment, and stakeholder expectations where needed.
• Raise the bar on engineering recruiting by sharing best practices, coaching stakeholders, and helping evolve how we assess and close top technical talent.

Lead Talent Partner, Technical Recruiting

Business Development Rep

• Build a deep understanding of your assigned territories, target accounts, and stakeholders, including public sector and health systems environments where applicable.
• Partner with Regional Vice Presidents of Sales to stand up a high-quality, well-segmented pipeline of prospects across a defined set of complex accounts.
• Ramp on Hinge Health’s messaging, tools, and workflows so you can execute consistent, high-quality outreach and follow-through.
• Consistently generate and progress qualified opportunities through thoughtful, personalized outreach via email, phone, and other targeted channels, improving conversion from interest to meeting to opportunity.
• Strengthen multi-threaded sales efforts by driving account research, discovery-call preparation, and day-of support that help sales leaders navigate complex buying groups.
• Collaborate closely with sales and marketing partners to sharpen targeting, improve meeting quality and handoffs, and capture feedback that informs future campaigns and plays.
• Become a go-to partner for a portfolio of complex accounts, proactively identifying structural gaps in deals and proposing concrete actions to drive momentum and close rates.
• Use Salesforce and our sales engagement toolset (e.g., Outreach or Salesloft, 6sense, Highspot, LinkedIn Sales Navigator, ZoomInfo) to run data-informed, high-impact workflows that scale across your book of business.
• Contribute to continuous improvement of our commercial motions by sharing field insights, experimenting with new approaches (including AI-assisted research), and documenting best practices for the broader team.

Senior BDR – Sales Support

• Ramp on Hinge Health’s product, value proposition, and Mid Market ideal customer profile, and complete onboarding for Salesforce and our sales engagement tools.
• Begin executing outbound sequences (calls, email, and LinkedIn) against a defined set of Mid Market accounts to generate discovery meetings.
• Take ownership of timely inbound and demo-request follow-up, including event and campaign-driven leads, to convert interest into qualified meetings.
• Consistently hit or exceed monthly meeting and pipeline creation targets for the Mid Market business through multi-channel, personalized outreach.
• Partner closely with Regional Vice Presidents of Sales on account plans, discovery call creation, and smooth opportunity handoff into the sales cycle.
• Conduct account and industry research to uncover prospect nuances, tailoring your messaging to improve connection rates and meeting conversion.
• Become a trusted partner to Sales and Marketing in refining our Mid Market prospecting strategy, messaging, and sequencing based on what you’re seeing in the field.
• Maintain high-quality Salesforce hygiene and reliable coordination across sellers and partners to support accurate forecasting and efficient commercial execution.
• Help educate prospective clients on Hinge Health’s impact through clear, value-driven conversations and written communication that move prospects from interest to opportunity.

Mid Market Business Development Representative

• Build trust and strong working relationships with your BDRs, Regional Vice Presidents of Sales, and cross-functional partners across marketing, sales support, and operations.
• Establish regular 1:1s, call and email reviews, and role plays to provide in-the-moment coaching and feedback.
• Deeply understand existing workflows, cadences, and playbooks while reinforcing core expectations around activity pacing, lead follow-up, and CRM hygiene.
• Own the day-to-day performance rhythm for the team, monitoring and improving key metrics such as activities, meetings, conversion rates, SLA adherence, and data cleanliness in Salesforce.
• Lead onboarding and ramp for new BDRs through structured training, shadowing, and ongoing coaching that reinforces team processes and best practices.
• Partner with RVPs and marketing to align on target accounts, outreach strategies, and discovery-call preparation to increase meeting quality and downstream pipeline impact.
• Consistently contribute to both your personal quota and team quota by modeling strong prospecting, opportunity creation, and operational follow-through.
• Identify and drive process improvements across cadences, qualification, documentation, and tooling (e.g., Salesforce, sales engagement platforms, and intent tools) to make the team more efficient and effective.
• Act as a culture carrier and “learn-it-all” coach for the BDR organization, reinforcing Hinge Health’s cultural values in how the team communicates, hustles, and leads at all levels.

BDR Team Lead

Full-stack Engineer

• Own the technical direction and roadmap for the member referral platform across the full stack — from frontend experiences to backend services and data pipelines.
• Scale incentive and referral systems to handle growing member volume and complexity without degrading conversion or user experience.
• Integrate ML model outputs (for example, propensity scores, personalized offers, and targeting signals) into referral surfaces to improve effectiveness.
• Design, instrument, and analyze A/B experiments; work with data science to close the feedback loop between model outputs and product outcomes.
• Partner with product, design, and analytics to define what to build and why, balancing short-term wins with long-term platform leverage.
• Raise the engineering bar by driving code quality, system design standards, observability, and technical decision-making on the team.

Staff Software Engineer, Growth

• Learn the Growth stack end to end, from data ingestion and activation to measurement and conversion surfaces.
• Build strong partnerships across Product, Marketing, Data Science, Platform Engineering, and Staff engineers across all 5 pods.
• Author and drive an initial high-impact RFC, such as experimentation convergence, BFF strategy, or event taxonomy.
• Publish the architectural vision for Growth’s data and activation stack, including API boundaries, event pipelines, and third-party integrations.
• Lead the MWeb Next.js migration strategy and the SplitIO to Statsig convergence plan.
• Improve trust in Growth data through observability standards, SLOs, and data contracts.
• Standardize platform patterns such as BFFs, Temporal adoption, CI and testing templates, and deployment practices.
• Improve cross-pod execution through clearer ownership, faster dependency resolution, and more consistent architecture.
• Lead 2 or more major cross-pod initiatives from concept to production.
• Turn AI and engineering automation opportunities into durable leverage across the neighborhood.
• Develop Staff engineers into strong pod-level technical leaders.

Senior Staff Engineer

Product Manager

• Define and drive the strategy and roadmap for CS workflow automation
• Convert operational pain points into clear product requirements
• Lead discovery with CS, Implementation, and R&D to standardize metrics, templates, and playbooks
• Partner with Engineering and Data to ship reliable integrations and automations
• Establish and maintain data contracts and operational standards
• Incrementally develop buyer-facing capabilities that create client value
• Build and run a durable operating cadence for consistent execution and impact
• Stay up-to-date on industry trends and competitive landscape

Senior Product Manager, Enterprise AI

General

• Learn Hinge Health’s integration architecture, file standards, and core systems for eligibility, marketing, and reporting.
• Manage inbound file operations to ensure timely delivery, accurate processing, and data integrity, escalating issues as needed.
• Maintain organized file systems and documentation, including tracking data providers, formats, delivery schedules, and file storage.
• Identify, investigate, and resolve data and processing issues to maintain data integrity and meet client expectations.
• Support partner system integrations to improve user experience, ensuring smooth operations and addressing technical concerns in collaboration with Engineering and other stakeholders.
• Track and report on key performance metrics such as processing volumes, success rates, and system performance to identify opportunities for improvement.
• Partner cross-functionally (Customer Success, Growth/Operations, Revenue Operations, Data/Engineering) to shorten time from data arrival to readiness and raise overall data quality.
• Manage outbound data-sharing processes with external partners to ensure accuracy, compliance, and timely delivery.
• Help refine and automate integration workflows, leveraging AI tools and process improvements to reduce manual work and improve reliability over time.

Client Delivery Specialist

QA Engineer

• Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic.
• Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment.
• Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures.
• Apply a mix of manual, exploratory, and repeatable validation methods based on campaign complexity, risk, and timeline.
• Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability.
• Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data.
• Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign execution errors.
• Validate webhook integrations, API connections, and cross-channel marketing triggers, as needed.
• Ensure audience segmentation accuracy and data integrity before deployment.
• Use SQL or marketing analytics tools to verify segmentation logic and troubleshoot discrepancies.
• Validate tracking parameters (UTMs, attribution tags) to ensure correct campaign performance reporting.
• Develop QA checklists, testing procedures, and best practices for marketing campaign validation.
• Document troubleshooting steps and campaign QA methodologies to improve team efficiency.
• Monitor campaign quality signals after launch and use findings to improve future test strategies and defect prevention.
• Partner with teammates to trial more automated or AI-supported approaches to campaign QA, anomaly detection, and data validation where they can reduce manual toil without compromising quality.

Quality Assurance Associate Manager, Growth Marketing Operations

• Own full-cycle recruiting for Product Management from intake and calibration through offer close and handoff.
• Partner with Product leaders to define role scope, level, and search strategy based on business needs and market reality.
• Build and manage high-quality pipelines for Product Management talent
• Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
• Create an excellent candidate experience

Senior Talent Partner, Product Management

• Learn the partner acquisition, activation, and integration journey end to end, including how members access Hinge Health through SSO, bidirectional referrals, and other partner engagement channels
• Build strong working relationships with engineering, commercial/partner-facing teams, data science, and ecosystem partners
• Audit the current partner integrations backlog, instrumentation, onboarding flows, and known pain points to identify quick wins
• Help identify and prioritize the most important integration opportunities across current and prospective partners
• Independently own a scoped set of partner integration initiatives to build out your team’s roadmap
• Collaborate with engineering, design, commercial/partner-facing teams, and business stakeholders to define strategies that result in more seamless and rapid partner integrations
• Write clear product requirements for capabilities such as SSO improvements, bidirectional referral workflows, and data exchange APIs
• Drive execution across cross-functional partners, especially with Commercial and Growth Marketing
• Help establish a smoother onboarding experience for partners by reducing friction and accelerating time to market
• Build a strong track record of shipping high-quality partner-facing and partner-enabled product changes that improve a meaningful growth or business metric
• Deliver measurable improvements in enrolled members, outbound referrals, partner retention, and integration efficiency
• Become a trusted product partner to engineering, commercial/partner-facing teams, data science, and ecosystem partners themselves
• Demonstrate strong product judgment, execution discipline, and ownership in a domain that combines product, technical integration, and business complexity

Associate Product Manager

Marketing

• Lead integrated campaign strategy: Develop and execute multi-channel campaign plans across content, organic social, and paid awareness media that align with business goals and span paid, owned, and earned channels.
• Own end-to-end campaign management: Drive campaigns from brief and concept development through stakeholder alignment, execution, launch, and post-campaign analysis.
• Direct agency partners and internal resources: Serve as the day-to-day lead for agency partners and internal contributors — setting clear direction, maintaining a high bar for output, and ensuring teams have what they need to execute effectively.
• Drive creative excellence: Partner with internal creative teams and agency partners to cultivate an environment where creative risk-taking leads to resonant, high-impact work — providing sharp, actionable feedback that keeps programs on strategy.
• Build awareness and trust across diverse audiences: Develop and evangelize a strong point of view on how strategic messaging can engage, generate demand, and drive action among Hinge Health's eligible member population.
• Collaborate cross-functionally: Partner closely with Product, Product Marketing, GTM, and Comms teams to maximize campaign impact and ensure consistent messaging across every touchpoint.
• Expand channel presence: Identify opportunities to enter new channels and build synergies with existing ones — working closely with channel owners across the broader marketing organization to align on shared goals and make every channel more effective.

Integrated Marketing Manager

Data Analyst

• Partner with operations leaders to identify data visibility gaps and opportunities
• Build scalable reporting that measures team performance and SLA-adherence in real time
• Conduct root cause analyses and deep dives to understand drivers of operational inefficiencies
• Advance the maturity of the team and organization through data modeling, development of best practices and frameworks, and leveraging AI capabilities for stakeholder self-service

Product Designer

• Drive the ongoing design evolution for the Preference Center and Notifications Feed initiatives.
• Own the UX for new nudges, and member communication recovery patterns.
• Improve the Connect tab and its integration with the broader communication experience.
• Collaborate on design and content strategy with Growth, Product Management (PM), Engineering, Data Science (DS), and MarTech on member-facing communication surfaces and experiments.
• Lead the continuation of work beyond initial launches to ensure the area has a stable design owner.

Associate

• Onboard members to their Hinge Health program, achieving high onboarding rates and providing an exceptional service experience.
• Participate in member outreach and engagement initiatives including, but not limited to insurance verification, referral outreach, and re-engagement campaigns, to help more members access care and successfully onboard into the program.
• Manage a caseload of members with high satisfaction scores and while achieving onboarding targets.
• Contribute to the development of an evolving team in a hyper growth company.