Senior Solutions Engineer – IT

Hinge Health

Senior Solutions Engineer strengthening Hinge Health’s secure IT infrastructure for technology-enabled healthcare delivery. Automating endpoints, networking, identity, and AI-enabled internal workflows.

Posted 9/9/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $175,500 - $214,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT administration and systems engineering, with a strong focus on endpoint management, corporate infrastructure, and automation of IT operations. Proficient in managing multi-OS environments, particularly macOS, and implementing secure integrations for AI-enabled tools.

Highest-signal resume keywords

IT AdministrationEndpoint ManagementJamf MDMAutomation Through Bash or PythonEnterprise Networking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT AdministrationSystems EngineeringEndpoint ManagementAutomation Through BashAutomation Through PythonJamf MDMEnterprise NetworkingIdentity AdministrationSaaS AdministrationCloud-Based SaaS Environments

Soft Skills

DocumentationKnowledge SharingMentoringTeam Effectiveness

Tools & Technologies

JamfOktaGoogle WorkspaceSSOSCIMSIEMEDRCrowdStrikeNetskopeAWS

Certifications & Qualifications

HIPAAHITRUSTSOC 2

Industry Keywords

Multi-OS EnvironmentZero-Trust Network AccessAI-Enabled ToolsLLMInfrastructure MigrationOperational ProcessesCorporate IT InfrastructureTechnical EscalationsRisk ManagementOperational Guardrails

Tech Stack

Tools & technologies

AWSCloudJamfLinuxMacOSPython

About the role

Key responsibilities & impact

Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and operational processes
Establish working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement
Own complex technical escalations and document root causes, risks, and follow-up actions
Improve endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service
Maintain and optimize Jamf and endpoint tooling across a multi-OS environment, primarily macOS
Administer and improve corporate networking, including enterprise wireless and zero-trust network access
Implement secure integrations and operational guardrails for internal AI tools
Lead improvements to the reliability, security, and scalability of corporate IT infrastructure
Support technology refreshes, office buildouts, and infrastructure migrations
Evaluate and operationalize emerging AI capabilities, including LLM-backed tools, retrieval workflows, and agent-style automation
Improve team effectiveness through documentation, runbooks, knowledge sharing, mentoring, and durable operational practices

Requirements

What you’ll need

5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role
Experience supporting a multi-OS environment, with strong experience in macOS
Experience owning endpoint management and corporate infrastructure
Experience with Jamf or a comparable MDM platform
Experience with enterprise networking
Experience with identity or SaaS administration
Experience automating IT operations through Bash or Python scripting, MDM workflows, infrastructure-as-code, or comparable engineering practices
Experience with Okta, Google Workspace, SSO, SCIM, and identity-aware access patterns preferred
Experience supporting or integrating internal AI-enabled tools, including LLMs, RAG, MCP, or similar connector patterns preferred
Experience designing controls for AI-enabled systems preferred
Experience supporting cloud-based SaaS environments or corporate IT systems intersecting with cloud infrastructure preferred
AWS experience is a plus
Familiarity with SIEM, EDR, CrowdStrike, or Netskope preferred
Knowledge of HIPAA, HITRUST, or SOC 2 preferred
Experience supporting globally distributed teams and/or administering Windows and Linux environments, including Ubuntu, preferred
Willingness to work from the San Francisco office three days per week
Located in or willing to relocate to the San Francisco Bay Area
Legally authorized to work in the United States

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Gender-affirming care support for employees and family members
Family and fertility planning tools
Travel reimbursements if healthcare isn’t available where you live
Traditional or Roth 401(k) retirement plan options
2% company 401(k) match
Learning and development stipend
Discounted company stock through ESPP
Dog-friendly workplace program in the San Francisco office
Hybrid work arrangement