Client Delivery Specialist

Hinge Health

Client Delivery Specialist supporting operational delivery for Hinge Health’s digital healthcare platform. Coordinating reports, data, projects, and client issues across Client Success and partner teams.

Posted 8/21/2026full-timeSan Francisco • California • 🇺🇸 United StatesJunior💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational and administrative support capabilities, with a focus on client success workflows, project coordination, and effective communication across cross-functional teams. Proficient in managing multiple priorities and maintaining data accuracy in a fast-paced environment.

Highest-signal resume keywords

Client Success WorkflowsProject CoordinationData SegmentationStrong Communication SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementProject ManagementData Quality ManagementReport PreparationProcess Improvement

Soft Skills

Organizational SkillsProblem-SolvingStakeholder Engagement

Tools & Technologies

Customer Relationship Management ToolsReporting ToolsData Segmentation Tools

Industry Keywords

Digital HealthHealthcareBenefitsClient SuccessHigh-Growth Company

About the role

Key responsibilities & impact

Provide operational and administrative support to multiple Client Success Leads
Learn Hinge Health’s client-success workflows, tools, and reporting processes
Manage and execute assigned operational projects
Support department and cross-functional initiatives from planning through completion
Coordinate multiple priorities, timelines, and deliverables
Maintain accurate client information and identify and correct data-quality issues
Prepare client reports and segment client data for communications, events, and business reviews
Resolve client issues and inquiries routed through Member Support and Billing
Engage appropriate stakeholders when additional support is needed
Build cross-functional relationships across Commercial, Growth, Analytics, Operations, Product, Member Support, Billing, and Legal
Anticipate needs, communicate risks, and deliver accurate work across multiple Client Success relationships

Requirements

What you’ll need

1+ years of experience in operations, project coordination, customer success, administration, or a related field
Ability to organize multiple tasks and deadlines while maintaining accuracy and following established processes
Strong written and verbal communication skills
Ability to collaborate effectively across teams
Experience working at a high-growth company or startup (preferred)
Experience in digital health, healthcare, benefits, or a related industry (preferred)
Familiarity with client-success, customer relationship management, project-management, reporting, or data-segmentation tools (preferred)
Experience preparing reports, maintaining operational data, or supporting process improvements (preferred)
Experience developing client-facing materials (preferred)
Willingness to work from the San Francisco office 3 days a week for a typical 8-hour business day
Located in or willing to relocate to the SF Bay Area
Legally authorized to work in the United States

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Gender-affirming care support for employees and family members
Tools for family and fertility planning
Travel reimbursements if healthcare isn’t available where you live
Traditional or Roth 401(k) retirement plan options
2% company 401(k) match
Learning and development stipend
Discounted company stock through ESPP
Easy payroll deductions for ESPP