Hilton Grand Vacations

Analyst

• Design, develop, and present accurate and relevant reporting and analysis to various departments and leadership
• Perform testing and validation as needed
• Develop and maintain data transformations as needed
• Work within team and company change management processes
• Provide support and mentorship for Data Analyst position
• Track and respond to internal user requests through the ticketing system
• Works with business stakeholders to gather requirements and assess needs through collaborative dialog
• Design and maintain testing and audit procedures
• Assists with data conversions, including but not limited to data mapping, validation, and go live support
• Provides on-call support for reporting system and reporting database as needed
• Queries databases with SQL to provide data for various analytical projects
• Implements best practices and improves business processes
• Collaborates with peers, managers, leaders, and internal and external business partners
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.

Senior Data Analyst

Recruitment

• Prepare and generate offer letters in accordance with approved compensation, leveling, and internal policies
• Coordinate offer approvals with recruiters, hiring managers, HR, and finance as needed
• Send offers to candidates and track acceptance, declines, and negotiations
• Manage pre-employment requirements, including background checks, reference checks, and employment eligibility verification
• Communicate next steps clearly to candidates after offer acceptance
• Initiate and track onboarding workflows in HRIS/onboarding systems
• Collect and verify new hire documentation (I-9, tax forms, agreements, policy acknowledgments)
• Coordinate start dates and ensure alignment across recruiting, HR, Training, and hiring managers
• Provide new hires with onboarding schedules, welcome materials, and first-day instructions
• Ensure all onboarding tasks are completed prior to Day One
• Serve as a point of contact for new hires on Day One to troubleshoot issues
• Coordinate introductions and handoffs to Training & HR
• Ensure a smooth transition from recruiting to onboarding and employee lifecycle ownership
• Ensure all offer and onboarding processes comply with legal, regulatory, and company policies
• Maintain accurate records in ATS and HRIS systems
• Track onboarding completion metrics and resolve outstanding items promptly
• Identify process gaps and recommend improvements to offer and onboarding workflows

Talent Acquisition Coordinator

Financial Planning and Analysis

• Support Hilton Grand Vacations by preparing and analyzing financial results
• Manage forecasting activities
• Drive process improvements across Portfolio Finance
• Partner with cross‑functional teams to enhance reporting
• Develop high‑level analyses
• Support budgeting efforts
• Deliver insights on mortgage portfolio performance
• Manage multiple projects and provide executive‑level presentations
• Contribute to strategic initiatives led by senior leadership

Senior Analyst, Portfolio Services, Financial

Product Manager

• Lead the product vision, roadmap, and execution for HGV’s Member Website, Mobile Application, and AI‑enabled products and features.
• Manage and mentor a team of Product Managers, fostering strong product thinking, accountability, and alignment to business outcomes.
• Define and execute digital and AI product strategies that enhance member experience, personalization, self‑service, and operational efficiency.
• Partner with Engineering, Architecture, UX, Data, and AI teams to deliver high‑quality, scalable products from concept through launch and lifecycle management.
• Champion customer‑centric design, leveraging member insights, analytics, experimentation, and feedback to inform product decisions.
• Establish and maintain clear product requirements, success metrics, and KPIs (e.g., adoption, engagement, conversion, retention).
• Lead cross‑functional planning for releases, ensuring readiness across business, operations, support, and go‑to‑market teams.
• Oversee AI use cases, including personalization, automation, and intelligent decisioning, ensuring ethical, secure, and responsible application.
• Communicate product vision, progress, and outcomes to senior leadership and executive stakeholders.
• Monitor competitive landscape and emerging digital and AI trends to inform innovation and differentiation.
• Embody Hilton Grand Vacations values and ensure compliance with company policies, standards, and training requirements

Director, Product Management

Marketing

• Focus on relationship building with guests
• Book guests on a tour exploring vacation destinations
• Invest time in building rapport with owners via phone
• Offer gifts for guests' time in exploring vacation possibilities

In-House Marketing Representative

Social Media Manager

• Lead the organic content strategy and execution across Hilton Grand Vacations’ social media channels
• Manage and mentor a team of social media specialists responsible for content creation, publishing, and optimization
• Own the social content calendar, ensuring alignment with brand priorities, campaigns, and key initiatives
• Oversee social copy development and approvals, maintaining a consistent brand voice across channels
• Partner closely with Community Management and Customer Engagement teams to ensure content aligns with audience needs and sentiment
• Collaborate with PR, Legal, and Corporate Communications teams to support brand initiatives and executive communications
• Support crisis and high-risk moments by providing content guidance and messaging support, in partnership with the broader social and communications teams
• Stay current on platform trends, formats, and functionality to inform content recommendations and experimentation
• Continuously evaluate content performance and workflows to identify opportunities for improvement and efficiency
• Perform other duties as assigned

Events

• Assisting in the creation, development and implementation of special events for a designated region.
• Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
• Implements site inspections, permit hearings, planning meetings and event execution.
• Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
• Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
• Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).
• Forecasts resource requirements and develop event staffing plans.
• Settles and supervises resource requirements for each event.
• Leads venue relations and expectations throughout the event production life cycle.
• Builds, maintains and implements schedules, budgets & event status.
• Sources venues; recommends and engages catering to implement quality event within predetermined budget.
• Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.
• Builds and submits purchase orders.
• Secures all vital permits for event execution.
• Builds and maintains positive relationships with event vendors.
• Coordinates with other departments to ensure the successful delivery of an event.
• Builds and distributes event itineraries and anticipates guest needs and exceeds their expectations.
• Prepares shipping/transport of event related supplies by placing orders for items from vendors.
• Researches and stays up-to-date on event trends.
• Provides outstanding customer service in accordance with the Company standards.

Special Events Coordinator

• Lead continuous improvement efforts across websites such as TopHotelReservations.com by partnering with vendors like Amadeus and SiteMinder who provide services that support the capture of rental reservations and enhance the end-to-end booking experience.
• Advocate for platform enhancements and new features based on guest feedback, business goals, and usability insights.
• Define and execute website merchandising strategies that align with promotional calendars and guest segmentation to drive conversions.
• Prioritize platform initiatives by balancing guest experience, business objectives, technical feasibility, and regulatory compliance.
• Maintain comprehensive documentation of business requirements, workflows, SOPs, and reporting templates to support operational continuity.
• Conduct quality assurance (QA) and user acceptance testing (UAT) to validate website enhancements against project specifications.
• Analyze guest-centric data to optimize website performance using tools such as Google Analytics, Looker Studio, and Alteryx.
• Deliver quarterly performance reports highlighting website metrics, platform updates, and key initiatives.
• Serve as a liaison with Amadeus to manage platform health, feature enhancements, and issue escalations.
• Complete all required company training and compliance certifications.
• Uphold company policies and procedures while ensuring adherence to brand standards.
• Perform additional duties as assigned.

Product Manager, Web Services

Accounting Manager

• Assist in the preparation of all financial statements and related disclosures for SEC filings under US GAAP
• Communicate with accounting, finance, and other departments in order obtain necessary documentation to prepare the financial statements and related disclosures
• Complete financial statements and reporting requirements for statutory audit procedures required for various locations and other compliance reporting
• Participate in researching and detailing technical accounting analyses of transactions, accounting policies and implementing new accounting standards
• Involved in other corporate accounting projects as needed

Senior Analyst, SEC Reporting and Technical Accounting

Accounts Receivable

• Process assessments, including maintenance fees, club dues and penalty fees
• Research and respond to owner inquires within the established response time
• Maintain continuity of owners information
• Process and post ACH, Lockbox, and credit cards payments
• Sort mail and checks received from the lockbox, research and post check payments
• Deposit check payments using a remote scanner
• Process refunds, credit card chargebacks, non-sufficient funds
• Post payments and fees reported by collection agencies
• Track and reconcile daily deposits
• Facilitate account corrections / adjustments daily
• Prepare and distribute month-end reports including delinquency, cash receipts and assessments
• Interact with internal and external servicing partners daily
• Identify and report recurring issues and trends
• Additional tasks as assigned

Accounts Receivable Representative

• Supervises and directs accounting activities of all aspects of resorts, homeowners’ associations, rentals, and retail of the locations.
• Performs financial and accounting activities in support of the HGVC property to increase internal control and maximize revenue.

Accounting Supervisor

• Responsible for accounting functions associated with the recording and production of financial statements for assigned business units.
• Perform the assigned functions related to configurations, posting and interface functions impacting the financial statements, including general accounting, payable, payroll and fixed asset.

Performance Marketing

• Develop and own the multi‑channel paid media strategy across channels such as search, social, programmatic, video, display, retargeting, and emerging platforms.
• Plan, launch, and manage paid campaigns end‑to‑end, including audience development, creative briefing, budget allocation, pacing, QA, and performance tracking.
• Continuously optimize campaigns based on performance insights to improve efficiency, quality of leads, and ROI.
• Manage agency partners and/or internal resources to ensure flawless execution and alignment with business objectives.
• Partner with creative, product, and brand teams to test new messaging, formats, and approaches that improve conversion and engagement.
• Work closely with marketing, creative, analytics, and product teams to align goals, share insights, and drive integrated campaign performance.
• Serve as the internal subject‑matter expert for paid media and marketing analytics.
• Present recommendations, testing results, and insights to leaders and stakeholders with clarity and confidence.
• Manage paid media budgets, forecasting, pacing, and scenario modeling.
• Ensure investments align with pipeline, revenue, and brand goals.
• Track spend efficiency and proactively adjust strategies to maximize ROI.
• Own marketing performance measurement across all paid media and broader marketing campaigns.
• Deliver clear, actionable reporting and dashboards that communicate campaign results, trends, and business impact.
• Build measurement frameworks, KPIs, attribution models, and testing structures that ensure marketing investments are accountable and optimized.
• Conduct deep‑dive analyses to uncover growth opportunities, audience insights, channel performance drivers, and optimization recommendations.

Manager, Paid Media & Analytics

Customer Success Manager

• Support end‑to‑end execution of lead management initiatives, including intake & prioritization, strategic brief, requirements definition, technical execution, QA, and launch readiness.
• Own the day‑to‑day functioning of lead management initiatives.
• Maintain operational program roadmaps and define interdependencies between teams; facilitating mitigation of potential risks to milestone delivery
• Own the creation and facilitation of ‘last mile’ go to market activities: planning, training materials & communications
• Support initiative business valuation and prioritization of initiatives in assigned area
• Support initiative execution by sharing cross-functional inputs to strategy, go to market, and continuous improvement initiatives
• Facilitate creation of cross-functional initiative strategy briefs, priority plans and project charters
• Monitor revenue growth targets by partnering with strategic leads to create initiative reports and recommendations
• Own operational checklists, SOPs, and workflow documentation
• Coordinate with internal partners to ensure tasks are completed on schedule
• Track and manage incoming requests, prioritizing and routing them as needed
• Drive project timelines, status updates, and issue resolution
• Maintain status documentation & RAIDD log
• Assist in coordinating cross‑functional tasks & dependencies with business, marketing, and technology.
• Support budget management & forecasting

Digital CRM Analyst

• The Manager of Performance Marketing plays a results-driven pivotal role in growing new memberships by driving momentum post-product launch, optimizing performance and leading full-funnel integrated digital campaigns.
• You will shape the marketing roadmap, manage cross‑functional partners, and continually optimize campaign performance to fuel sustainable growth.