Marketing Coordinator

Hilton Grand Vacations

Marketing Administrator providing operational support for Direct Sales, managing inbound calls and communications. Ensuring lead processing and Salesforce campaign management in the sales department.

Posted 7/24/2026full-timeRemote • Florida, Hawaii, Nevada • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational support capabilities in a sales environment, with proficiency in Salesforce and Microsoft Excel for reporting and lead management. Effective in customer service and communication, ensuring efficient handling of inbound inquiries and departmental organization.

Highest-signal resume keywords

Salesforce.com ProficiencyMicrosoft Excel ExpertiseCustomer Service ExperienceTelephone Communication SkillsFlexible Schedule Availability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce Campaign ManagementLead Request ProcessingAdvanced Excel FunctionsData ReportingVoicemail Management

Soft Skills

Organizational SkillsCommunication SkillsTeam Collaboration

Tools & Technologies

SalesforceMicrosoft OfficeOutlook

Industry Keywords

Direct SalesCustomer ServiceVacation Ownership

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

As a Marketing Administrator, your primary responsibility will be the operations administrative support of the Direct Sales department.
This position is tasked with ensuring all incoming calls/webforms are screened and routed to the correct department or sales team.
Monitoring the department's voicemail box and distributing leads appropriately
Processing all operations lead request support tickets submitted by Direct Sales agents and Club Department within the service timeframe set by management (Salesforce cases)
Support departmental reporting using a combination of Salesforce and Excel reports
Ensure shared files are organized appropriately
Create, activate and deactivate Salesforce campaigns
Maintain and organize the shared department Outlook box
About 75% of your time will be spent answering inbound calls for the department. This will be adjusted from time to time, in conjunction with the various needs of the department.

Requirements

What you’ll need

One-year customer service experience
High School Diploma
One plus year’s telephone experience
Proficiency in Microsoft Office
Must be able to work a flexible schedule to include evenings, weekends and holidays
One-year vacation ownership experience
Experience using Salesforce.com or similar CRM tool
Working knowledge of Microsoft Excel – Pivot Tables, Vlookups and advanced formulas

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hilton Grand Vacations Website LinkedIn All Job Openings 10,000+ employees Founded 1992 👥 B2C 💰 Post-IPO Debt on 2024-11 B2C
Travel
Hospitality Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services. Marketing Coordinator Job not on LinkedIn 🔥 5 minutes ago 🐊 Florida, Hawaii, +1 more states – Remote ⏰ Full Time 🟢 Junior 🎡 Marketing 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
As a Marketing Administrator, your primary responsibility will be the operations administrative support of the Direct Sales department.
This position is tasked with ensuring all incoming calls/webforms are screened and routed to the correct department or sales team.
Monitoring the department's voicemail box and distributing leads appropriately
Processing all operations lead request support tickets submitted by Direct Sales agents and Club Department within the service timeframe set by management (Salesforce cases)
Support departmental reporting using a combination of Salesforce and Excel reports
Ensure shared files are organized appropriately
Create, activate and deactivate Salesforce campaigns
Maintain and organize the shared department Outlook box
About 75% of your time will be spent answering inbound calls for the department. This will be adjusted from time to time, in conjunction with the various needs of the department. 🎯 Requirements
One-year customer service experience
High School Diploma
One plus year’s telephone experience
Proficiency in Microsoft Office
Must be able to work a flexible schedule to include evenings, weekends and holidays
One-year vacation ownership experience
Experience using Salesforce.com or similar CRM tool
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