Hilton Grand Vacations

Accounting Manager

• Assisting the Sr Director to manage the HGV Inventory and Construction accounting organization.
• Acting as a proactive and decisive leader, focusing on process efficiencies, timely reporting of accurate information.
• Managing accounting relationships with Architecture and Construction, FP&A, Portfolio, SEC reporting, and other partners.
• Responsible for internal and external audit requirements and key controls.
• Driving efficiency and decreasing manual processes to ensure focus on analysis and accurate financial information.

Real Estate Accounting Manager

Operations

• Assist with answering questions from department employees as it relates to the various processes handled; and engage with external contacts (i.e. title underwriters, attorneys, etc.)
• Assist with the coordination of work assignment for team as needed.
• Assist with development, documentation and implementation of policies, process flows and procedures.
• Review existing policies and procedures with management and offer feedback regarding opportunities for improvement.
• Assist with interviews, on-boarding, training, assignment, setup of new team member and provide advanced training for existing team members.
• Assist supervisor with running, creating, and maintaining monthly/quarterly/annual reports.
• Assist with the auditing of team member files for performance metrics purposes.
• Support GVT management with maintaining, monitoring, testing, scanning, and workflows as well as testing other technology related to departmental functions.
• Provide feedback to management to help ensure best practices are in use.
• Look for opportunities to enhance technology.
• Work with management to provide cross training for personnel.
• Carry out any reasonable request by management of which the employee can perform.
• Promotes a positive work atmosphere.
• Performs other related duties as assigned.

Lead Agent, Title Operations

• Processes all mail received for GVT-Transitions & Resale.
• Log MRAs and Deeds by state.
• File them in the corresponding cabinets once they are ready to be audited.
• Updates Clarity, Chorus and CSM accordingly.
• Log in all checks received with the documents and prepare them for deposits.
• Completes daily checks for GVT Resale
• Completes weekly checks deposits for all checks received.
• Once MRAs and Deeds are completed, scan them into our repository system.
• Prepare and seek leadership approval for all invoices related to GVT- Transitions & Resale and send them to AP.
• Scans and processes correspondence, as needed.
• Processes and separates all correspondence for other teams such as death certificates, satisfaction of mortgages, Deedbacks, ownership changes.
• Processes tasks according to the workflow and updates the applicable systems with appropriate notes.
• Responds to all requests assigned within 24 hours.
• Handles multiple tasks within strict deadlines in a fast-paced environment.
• Completes high volume of transactions with accuracy.
• Completes all required company training courses and compliance courses as assigned.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Operations Coordinator

Call Center Representative

• Learn the processes and procedures for their designated business unit.
• Attend a Sales Presentation and gain an understanding of the overall sales process
• Prepare a final report outlining work on assigned projects to a panel of senior leaders at the end of the program.
• Attend multiple development opportunities (both in-person and virtual) as outlined in the program.
• Ability to multitask and effectively handle contending priorities.
• Strong communication skills, both verbal and written.
• Always model the Hilton Grand Vacations Values when interacting with guests both internal and external.
• Strong computer skills and familiarity with Microsoft Office Product Suite.
• Learn and help support IT support services team.
• Other duties as assigned to support Hilton Grand Vacations IT support services team.

Call Center Hospitality Intern

Account Executive

• We're not just leaders in virtual sales; we're light years ahead of our competitors with streamlined processes that ensure efficiency and your success.
• Once a sale is secured, our team handles all subsequent tasks—eliminating the need for agents to chase leads or manage administrative burdens. This allows you to concentrate fully on what you do best: closing deals and driving results.

In House Sales Executive – HGV

• Learn the processes and procedures for their designated business unit.
• Attend a Sales Presentation and gain an understanding of the overall sales process.
• Prepare a final report outlining work on assigned projects to a panel of senior leaders at the end of the program.
• Attend multiple development opportunities (both in-person and virtual) as outlined in the program.
• Ability to multitask and effectively handle contending priorities.
• Strong communication skills, both verbal and written.
• Always model the Hilton Grand Vacations Values when interacting with guests both internal and external.

Tax Intern – Corporate

QA Engineer

• You are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase.
• Sort and prepare accurate order of HGV contract documents to present to new and upgrading owners
• Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
• Prepare file that shows pending contract deals and the total net sales value of each contract.
• Prepare and supervise the Issue Report while communicating / following up with QA manager
• Assist in reviewing all mail out contracts for accuracy prior to being mailed out
• Stock items for the day which can include lifting boxes up to 20 pounds.
• Responsible for inventory and supplies for the quality assurance department
• Assist with various projects and programs that may arise in the general operations of the quality assurance department
• Order any office supplies for the department
• Assist with the resolution of audit issues
• Create, distribute and manage all QA schedules

Quality Assurance Coordinator

Recruitment

• Performing all phases of the recruitment and selection process for designated departments
• Establishing effective recruitment pipelines to access top level talent
• Delivering timely and effective customer service to clients to meet hiring needs
• Proactively sourcing, networking, and marketing job opportunities
• Using existing tools and technology to source, evaluate, interview, and present qualified candidates
• Ensuring regular communication with clients to provide updates on status and progress
• Attending community and/or diversity organizations, colleges, and local events and job fairs
• Supporting company-wide initiatives by serving on special projects within Talent Acquisition Services
• Other duties as assigned by supervisor

Talent Acquisition Specialist

Analyst

• Under general supervision, the Data Analyst has responsibility for report preparation, delivery, data analysis and report development.
• The Analyst provides accurate and timely information to support various business partners throughout the organization.

Data Analyst

Accountant

• Handle corporate accounting functions including accounting for cash, PPE, prepaids, leases, debt, payroll, accounts receivable, accounts payable, intangible assets, G&A expense, and other areas as assigned.
• Report directly to an accounting manager on the corporate accounting team in Orlando, FL.

• Prepare and post journal entries and reclasses related to cash, receivables, escrow accounts, interest income, FX, and bank fees ensuring accurate and timely reporting
• Manage journal entries, reclasses, and entity-level allocations
• Perform monthly reconciliations of cash, receivables, escrow, securitization, and other accounts
• Portfolio premium amortization calculation and documentation
• Support SOX controls, including interface reconciliation and documentation
• Monitor P&I activity through daily/weekly reconciliation
• Track down payments for wire transfer purposes. Prepare weekly wire transfers ensuring timeliness and accuracy
• Respond to and support audit requests with accurate documentation and analysis
• Participate in meetings and perform additional tasks as assigned

Senior Accountant

• Contact existing, qualified vacation club owners (warm leads) via telephone calls (no outside, in-person sales)
• Help club owners build portfolios via purchase and usage of additional Ownership points
• Make purchase recommendations for additional Ownership points with the support of a detailed, outlined sales process
• Generate maximum net sales volume while serving as the professional and ethical “voice of the company” to customers

TeleSales Sales Executive

Manager

• Join an award-winning Revenue team, recently recognised as HSMAI Europe's Revenue Management Team of the Year 2025
• Manage rates across an assigned region of properties
• Ensure results align with budget expectations through robust reporting and performance tracking
• Regularly review rates and strategies to optimise occupancy, ADR and overall revenue
• Supervise the workload, training and development of Revenue Analysts
• Collaborate with partners, agents, Resort Management, legal and account teams
• Analyse data to forecast demand, identify historical trends and evaluate competitive activity
• Create and maintain adhoc excel based tools using pre-existing offline data sources
• Maintain dashboards on business intelligence software such as Tableau, Looker BI and Power BI
• Monitor booking pace, inventory, occupancy, historical trends and competitive set for assigned group of managed resorts
• Maintain market intelligence for an assigned group of managed resorts including; competitors, rates, special events affecting demand and seasonal strategies
• Monitor competitive pricing and analyse the impact of pricing decisions on property performance

Revenue Manager

Sales

• Confirm daily attendance for Sales Executives and Sales Leaders to support accurate tour assignments.
• Prepare and maintain the daily rotation, ensuring all tour and line rules are followed with integrity.
• Connect with guests/owners at their scheduled tour time using the approved greeting script to deliver a warm, memorable experience.
• Verify guest qualifications before assignment and guide them through all technical steps, ensuring they receive tour details, access the platform, and have a functioning camera.
• Assign and transfer guests to Sales Executives and Sales Leaders based on the established rotation.
• Participate in required skills assessments to support ongoing development and service excellence.
• Partner with Management to identify and resolve issues related to guest experience, scheduling, gifting, and tour modifications.
• Provide Sales Executives with crucial guest information to support a smooth and successful presentation.
• Accurately update systems with tour details and maintain the daily rotation with precision.
• Run gifting processes, including issuing, logging, and printing vouchers and receipts.
• Complete timely exception tour reporting and ensure all tour rules are consistently applied.
• Use system tools effectively and communicate technical challenges or solutions to support both guests and internal partners.
• Perform additional duties as assigned to support business needs and team success.