Hilton Grand Vacations

Sales

• Generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume.
• Promote and support branded Hilton Grand Vacations and Hilton Club culture.
• Assist with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results.
• Must maintain a professional and personal image that upholds the HGV standards of integrity, quality and service to customers.

In House Sales Manager – HGV

Account Executive

• Join The Hilton Team and Shape the Future of Timeshare Sales
• Focus on What Matters
• We're not just leaders in virtual sales; we're light years ahead of our competitors with streamlined processes that ensure efficiency and your success.
• Once a sale is secured, our team handles all subsequent tasks—eliminating the need for agents to chase leads or manage administrative burdens. This allows you to concentrate fully on what you do best: closing deals and driving results.

In House Sales Executive – HGV

Manager

• This position is responsible for managing and overseeing various activities of the Receivables Servicing team, which includes HOA Accounts Receivable and Mortgage Loans Receivable.
• This position understands the details of operational tasks and utilizes available technology to automate and streamline activities.
• Due to operational needs and requirements, the position may focus on specific areas of the business and manage particular functions in support of the receivables portfolio.

Senior Manager, Portfolio Services

• Present ownership products and programs to our guests and potential owners to generate sales volume while maintaining a professional and ethical representation of the company.
• Sell to qualified buyers who are pre-screened to attend appointment-only presentations.
• Maintain effective communication with clients and provide follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
• Apply selling concepts promoted at HGV
• Responsible for following HGV policies and procedures and upholding company standards for sales volume/ethics/conduct on the floor with guests and team members.
• Implement to the Hilton Grand Vacations Company sales process and steps of the sale.
• Carries out all reasonable requests by management of which the team member is capable of performing.

Sales Executive – International

Marketing

• Contact Owners and guests through multiple touch points, such as outbound calls and email offer the opportunity to preview Hilton Grand Vacations property through a direct booking of timeshare appointments prior to the guest arrival.
• Manage call list provided and make required number of outbound phone calls per day to meet production requirements
• Sell local tours and activities while performing exceptional vacation planning concierge services.
• Promote HGV Ultimate Access events.
• Remote work a possible option depending on business need, meeting IT and work space qualifications and meeting minimum performance standards.
• Proactively works with management to resolve any customer related challenges that may arise.
• Willing and able to complete any reasonable request from management.
• Completes other administrative duties and tasks, as assigned by management

Marketing Representative – Pre Arrival

• Provide exceptional customer service while booking qualified timeshare tours for owners and guests
• Contact Owners and guests through multiple touch points, such as outbound calls and email offer the opportunity to preview Hilton Grand Vacations property through a direct booking of timeshare appointments prior to the guest arrival
• Manage call list provided and make required number of outbound phone calls per day to meet production requirements
• Sell local tours and activities while performing exceptional vacation planning concierge services
• Promote HGV Ultimate Access events
• Proactively works with management to resolve any customer related challenges that may arise
• Completes other administrative duties and tasks, as assigned by management

Marketing Representative

• responsible for receiving pre arrival allocations of upcoming arrivals of Hilton Grand Vacations Club Members, renters and all qualified customers staying on property.
• Calls will be made to these assigned leads before they arrive offering customer/marketing services and inviting all arrivals that are eligible on a qualified timeshare sales presentation during their stay.

Pre-Arrival Guest Representative

• We're not just leaders in virtual sales; we're light years ahead of our competitors with streamlined processes that ensure efficiency and your success.
• Once a sale is secured, our team handles all subsequent tasks—eliminating the need for agents to chase leads or manage administrative burdens. This allows you to concentrate fully on what you do best: closing deals and driving results.

Action Line Sales Executive

• Focus on what matters and concentrate fully on closing deals and driving results.
• Handle and secure sales and ensure a smooth onboarding experience for clients.
• Participate in comprehensive training and actively engage in continuous education development.

Sales Executive – HVC West

• Focus on What Matters.
• Once a sale is secured, our team handles all subsequent tasks—eliminating the need for agents to chase leads or manage administrative burdens. This allows you to concentrate fully on what you do best: closing deals and driving results.
• Experience Premier Sales Training, our exclusive action line and in-house onboarding course meticulously tailored for the timeshare industry. Developed and designed for your success.
• We prioritize the critical importance of product knowledge. Understanding the intricacies of our products and being able to effectively communicate its value to customers are essential skills that directly contribute to our success in closing deals.
• Hilton University's comprehensive courses ensures that agents are well-equipped with this vital knowledge, setting them up for success in their careers.
• Join a team that values your success with top-notch action line and inhouse training that is setting the standard in our industry.
• We will support you with continuing education training, comprehensive resources, and a commitment to excellence.

In House Sales Executive

• Join The Hilton Team and shape the future of timeshare sales
• Focus on what matters: Concentrate fully on closing deals and driving results.

In House Sales Executive – BG Team

Operations

• Oversee day-to-day execution of strategic initiatives, ensuring alignment with organizational goals and timely delivery of key milestones. Act as a force multiplier for the CTO by managing follow-ups, tracking KPIs, and resolving blockers.
• Lead or support planning and execution of high-priority projects. Develop and maintain project plans, timelines, and stakeholder communications. Coordinate across departments to ensure accountability and progress.
• Build and maintain Excel-based dashboards to track operational performance, productivity, and strategic alignment. Use Excel to consolidate data, create visualizations, and support executive decision-making.
• Prepare briefing materials, agendas, and follow-ups for executive meetings. Ensure that leadership is equipped with the right data and context to make informed decisions.
• Facilitate collaboration across departments, ensuring that initiatives are well-coordinated and that dependencies are managed proactively.

Principal IT Operations – Planning

Accountant

• Responsible for overseeing daily cash / bank reconciliation activities within the Mortgage Servicing department, ensuring accuracy and compliance across all accounts.
• Develop and maintain detailed documentation of procedures and work instructions.
• Facilitate team training and support the preparation of performance reports related to mortgage receivables serviced by HGV.
• Collaborate closely with Operations to identify opportunities for automation and process improvement, leveraging available technologies to enhance efficiency and accuracy.