GoLean Health

Executive Assistant

• Manage provider calendars, confirm and reschedule appointments, and send reminders to minimize no-shows.
• Answer calls, respond to inquiries, and manage voicemails or text messages in a professional, HIPAA-compliant manner.
• Update patient records, upload documents, process referrals, and maintain data accuracy in systems like Athena, ECW, or similar.
• Verify patient eligibility and coordinate with insurance providers as needed.
• Collect and record patient demographics, insurance details, and medical history accurately and efficiently.
• Handle general office tasks such as email management, follow-up calls, and documentation updates.

Medical Virtual Assistant – MedVA