Virtual Medical Assistant

GoLean Health

Virtual Medical Assistant providing end-to-end administrative support in an ophthalmology practice. Managing patient interactions and backend workflows remotely with attention to detail and data security.

Posted 7/25/2026part-timeRemote • 🇵🇭 PhilippinesJunior💰 $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing clinic operations, including scheduling, insurance verification, and patient communication. Proficient in maintaining compliance with HIPAA regulations while providing exceptional service to patients and healthcare providers.

Highest-signal resume keywords

Clinic Operations ManagementInsurance VerificationPatient SchedulingHIPAA Compliance CertificationVerbal and Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationPatient SchedulingMedical Referral ProcessingPrior Authorization ProcessingPayment Collection

Soft Skills

ProactivityAccountabilityClear CommunicationIndependence

Certifications & Qualifications

HIPAA Compliance Certification

Industry Keywords

Medical ClinicPatient AppointmentsInbound and Outbound CallsFax ProcessingElderly Patient Communication

About the role

Key responsibilities & impact

Handle inbound and outbound phone calls, check voicemails, and accurately triage messages.
Manage the clinic calendar, schedule new and recurring patient appointments, coordinate specialized surgery scheduling, and process medical referrals received via fax from other doctors' offices.
Conduct thorough insurance verification of coverage, process prior authorizations for medications and medical procedures, and securely collect patient payments.
Sort, filter, and act on emails from patients and providers while processing inbound and outbound faxes.
Provide prompt, proactive, real-time updates to the in-clinic team regarding immediate scheduling changes (e.g., notifying them if a patient is running late or needs to reschedule).

Requirements

What you’ll need

Minimum of 1 year of professional experience supporting a US-based medical clinic.
Exceptional verbal and written English communication skills.
Must speak clearly, confidently, and loudly enough to comfortably communicate with an elderly patient base.
High level of proactivity, transparency, and a strong sense of accountability, with a proven ability to work independently under minimal supervision.
Must successfully complete a company-sponsored HIPAA compliance certification prior to Day 1.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account GoLean Health Website LinkedIn All Job Openings 1 - 10 employees 🏥 Healthcare 💼 Consulting 📦 Logistics Healthcare
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Logistics GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost. Virtual Medical Assistant 🔥 0 minutes ago 🇵🇭 Philippines – Remote 💵 $6 / hour ⏱ Part Time 🟢 Junior 👨‍💼 Executive Assistant 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handle inbound and outbound phone calls, check voicemails, and accurately triage messages.
Manage the clinic calendar, schedule new and recurring patient appointments, coordinate specialized surgery scheduling, and process medical referrals received via fax from other doctors' offices.
Conduct thorough insurance verification of coverage, process prior authorizations for medications and medical procedures, and securely collect patient payments.
Sort, filter, and act on emails from patients and providers while processing inbound and outbound faxes.
Provide prompt, proactive, real-time updates to the in-clinic team regarding immediate scheduling changes (e.g., notifying them if a patient is running late or needs to reschedule). 🎯 Requirements
Minimum of 1 year of professional experience supporting a US-based medical clinic.
Exceptional verbal and written English communication skills.
Must speak clearly, confidently, and loudly enough to comfortably communicate with an elderly patient base.
High level of proactivity, transparency, and a strong sense of accountability, with a proven ability to work independently under minimal supervision.
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