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GoLean Health

Bilingual Medical Virtual Assistant – Live Medical Scribe

GoLean Health

Bilingual Medical Virtual Assistant providing live scribing and administrative support for an endocrinology clinic. Handling patient coordination and communication in a remote setting.

Posted 6/26/2026part-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Provide live medical scribing support during telemedicine visits
  • Help keep charts updated, organized, and ready for provider review
  • Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history
  • Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information
  • Support lab ordering workflows , including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete
  • Assist with reviewing referrals, authorizations, and supporting documents before patient visits
  • Handle prior authorizations as part of the clinic's daily workflow
  • Provide Spanish-English bilingual support , including real-time translation during patient interactions when needed
  • Help support patient coordination and scheduling workflows
  • Handle an average of 40 calls per day when not actively scribing
  • Step in for backup phone and admin support when in-office staff need coverage
  • Communicate clearly with the clinic team regarding urgent updates, follow-ups, and task status
  • Maintain high standards for confidentiality, HIPAA compliance, and documentation accuracy

Requirements

What you’ll need
  • Fluent in English and Spanish
  • At least 6 months of medical scribe experience
  • Willing and able to handle a high-volume phone workflow, including an average of 40 calls daily when not scribing
  • Willing to support prior authorization tasks
  • Strong understanding of medical terminology, charting, and patient coordination
  • Comfortable supporting a provider during live telemedicine visits
  • Experience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantage
  • Able to follow established systems and adapt quickly to clinic-specific processes
  • Strong attention to detail and ability to stay organized while handling multiple tasks
  • Professional, dependable, and responsive during work hours

Benefits

Comp & perks
  • Stable high-speed internet
  • Backup internet and power source preferred
  • Quiet and professional work environment suitable for patient-facing support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical scribingEMR documentationchart preparationlab ordering workflowsprior authorizationsmedical terminologypatient coordinationchartingreferralsinsurance-related workflows
Soft Skills
bilingual supportcommunicationattention to detailorganizational skillsdependabilityresponsivenessadaptabilityprofessionalism