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Bilingual Medical Virtual Assistant – Live Medical Scribe
GoLean HealthBilingual Medical Virtual Assistant providing live scribing and administrative support for an endocrinology clinic. Handling patient coordination and communication in a remote setting.
About the role
Key responsibilities & impact- Provide live medical scribing support during telemedicine visits
- Help keep charts updated, organized, and ready for provider review
- Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history
- Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information
- Support lab ordering workflows , including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete
- Assist with reviewing referrals, authorizations, and supporting documents before patient visits
- Handle prior authorizations as part of the clinic's daily workflow
- Provide Spanish-English bilingual support , including real-time translation during patient interactions when needed
- Help support patient coordination and scheduling workflows
- Handle an average of 40 calls per day when not actively scribing
- Step in for backup phone and admin support when in-office staff need coverage
- Communicate clearly with the clinic team regarding urgent updates, follow-ups, and task status
- Maintain high standards for confidentiality, HIPAA compliance, and documentation accuracy
Requirements
What you’ll need- Fluent in English and Spanish
- At least 6 months of medical scribe experience
- Willing and able to handle a high-volume phone workflow, including an average of 40 calls daily when not scribing
- Willing to support prior authorization tasks
- Strong understanding of medical terminology, charting, and patient coordination
- Comfortable supporting a provider during live telemedicine visits
- Experience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantage
- Able to follow established systems and adapt quickly to clinic-specific processes
- Strong attention to detail and ability to stay organized while handling multiple tasks
- Professional, dependable, and responsive during work hours
Benefits
Comp & perks- Stable high-speed internet
- Backup internet and power source preferred
- Quiet and professional work environment suitable for patient-facing support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical scribingEMR documentationchart preparationlab ordering workflowsprior authorizationsmedical terminologypatient coordinationchartingreferralsinsurance-related workflows
Soft Skills
bilingual supportcommunicationattention to detailorganizational skillsdependabilityresponsivenessadaptabilityprofessionalism