Medical Virtual Assistant – Patient Care Specialist

GoLean Health

Patient Care Communications Specialist supporting a growing U.S.-based chiropractic healthcare clinic. Handling patient communication through calls, texts, emails, and scheduling support.

Posted 5/28/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Answer inbound patient calls professionally and promptly
Respond to patient texts, voicemails, emails, and fax-related messages
Schedule new patient appointments and collect complete intake information
Confirm, cancel, and reschedule existing patient appointments
Prioritize new patient inquiries and referral opportunities
Follow up on missed calls, inactive patients, and rescheduling needs
Help convert patient inquiries into booked appointments
Maintain accurate scheduling notes and communication records
Coordinate with clinic staff to help protect provider schedules
De-escalate patient concerns involving scheduling, billing confusion, or insurance questions
Support communication workflows using Weave and MacPractice
Follow HIPAA and patient privacy standards at all times

Requirements

What you’ll need

Prior experience as a Virtual Medical Assistant, Medical Receptionist, Patient Care Coordinator, Front Desk Coordinator, or similar healthcare support professional
Excellent spoken English with a clear and easy-to-understand accent
Strong written communication skills for patient-facing texts and emails
Comfortable handling high-volume phone calls in a fast-paced clinic
Strong empathy, emotional intelligence, and practical judgment
Detail-oriented and reliable with strong follow-through
Able to manage calls, texts, emails, voicemails, faxes, and scheduling tasks
Must own and work from a MacBook, iMac, or Mac mini
Must have reliable wired internet connection through LAN
Must be flexible with assigned shift and willing to work Saturdays if needed

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account GoLean Health Website LinkedIn All Job Openings 1 - 10 employees ⚕️ Healthcare Insurance 👥 HR Tech ☁️ SaaS Healthcare Insurance
HR Tech
SaaS GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost. Medical Virtual Assistant – Patient Care Specialist Job not on LinkedIn 🔥 1 minute ago 🇺🇸 United States – Remote 💵 $6 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answer inbound patient calls professionally and promptly
Respond to patient texts, voicemails, emails, and fax-related messages
Schedule new patient appointments and collect complete intake information
Confirm, cancel, and reschedule existing patient appointments
Prioritize new patient inquiries and referral opportunities
Follow up on missed calls, inactive patients, and rescheduling needs
Help convert patient inquiries into booked appointments
Maintain accurate scheduling notes and communication records
Coordinate with clinic staff to help protect provider schedules
De-escalate patient concerns involving scheduling, billing confusion, or insurance questions
Support communication workflows using Weave and MacPractice
Follow HIPAA and patient privacy standards at all times 🎯 Requirements
Prior experience as a Virtual Medical Assistant, Medical Receptionist, Patient Care Coordinator, Front Desk Coordinator, or similar healthcare support professional
Excellent spoken English with a clear and easy-to-understand accent
Strong written communication skills for patient-facing texts and emails
Comfortable handling high-volume phone calls in a fast-paced clinic
Strong empathy, emotional intelligence, and practical judgment
Detail-oriented and reliable with strong follow-through
Able to manage calls, texts, emails, voicemails, faxes, and scheduling tasks
Must own and work from a MacBook, iMac, or Mac mini
Must have reliable wired internet connection through LAN
Must be flexible with assigned shift and willing to work Saturdays if needed Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Executive Assistant 🕒 Yesterday The Village Market ® 11 - 50 🛍️ eCommerce 🌍 Social Impact 🛒 Retail Website LinkedIn All Job Openings Executive Assistant providing strategic support to senior leadership across multiple business entities at Village Brands. Managing executive inboxes, calendars, and communication effectively in a remote setting. 🇺🇸 United States – Remote 💵 $25 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Virtual Assistant – Sales & Marketing Support 🕒 May 14 Remote Office 11 - 50 👥 HR Tech 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Virtual Assistant providing sales and marketing support initiatives for client’s business. Involves lead generation, appointment scheduling, social media management, and content creation. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Executive Assistant 🕒 May 13 AOA 11 - 50 🛍️ eCommerce 🤝 B2B 🤖 Artificial Intelligence Website LinkedIn All Job Openings Executive Assistant supporting CEO of a digital design agency enhancing organizational structure and operational efficiency. Responsible for managing executive workflows, communication, and administrative support. 🇺🇸 United States – Remote 💵 $35 - $50 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Executive Assistant – Part Time 🕒 May 11 Veriswap 11 - 50 ₿ Crypto 💳 Fintech 🛍️ eCommerce Website LinkedIn All Job Openings Executive Assistant managing communication, calendars, and research for Veriswap's team. Responsible for ensuring smooth operations in a remote work environment. 🇺🇸 United States – Remote 💵 $1.2k / year ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant Executive Assistant, Real Estate Experience 🕒 April 14 Check Off Your List 11 - 50 🤝 B2B ☁️ SaaS ⚡ Productivity Website LinkedIn All Job Openings Remote part-time Executive Assistant supporting real estate clients' needs. Managing communications and administrative tasks while maintaining client relations. 🇺🇸 United States – Remote 💵 $20 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 👨‍💼 Executive Assistant View More Executive Assistant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

schedulingpatient intakecommunication records managementde-escalationHIPAA compliance

Soft Skills

empathyemotional intelligencepractical judgmentdetail-orientedreliablestrong follow-through