Everise

Growth Marketing

• Develop and lead the lead generation strategy aligned with revenue goals and pipeline targets.
• Translate business priorities into integrated demand generation programs across digital channels, events, website initiatives, and content-driven campaigns.
• Identify opportunities to expand marketing reach, improve lead quality, and increase marketing contribution to pipeline.
• Partner with Sales, Business Development, and Marketing leadership to align campaigns with target accounts, industry segments, and growth priorities.
• Oversee the planning and execution of multi-channel lead generation programs including digital advertising, content syndication, inbound marketing, marketing automation, and field marketing initiatives.
• Guide Growth Marketing Managers in developing and optimizing campaigns that generate qualified leads and measurable pipeline contribution.
• Ensure demand generation initiatives are scalable, data-driven, and aligned with marketing performance objectives.
• Own marketing performance analytics and campaign measurement across demand generation initiatives.
• Develop dashboards and reporting frameworks tracking Marketing Qualified Leads (MQLs), cost per lead, marketing-attributed pipeline, and lead-to-opportunity conversion.
• Analyze campaign performance using platforms such as Google Analytics 4, HubSpot, and Salesforce.
• Translate insights into strategic recommendations that improve targeting, campaign efficiency, and marketing impact.
• Oversee marketing automation strategy including lead capture, segmentation, and nurture programs.
• Optimize lead scoring models, campaign workflows, and automation programs to improve lead qualification and campaign performance.
• Lead initiatives focused on improving website-driven lead generation and conversion performance.
• Partner with content and web teams to optimize landing pages, campaign journeys, and inbound lead generation.
• Support SEO and inbound marketing strategy using tools such as SEMrush.
• Manage and mentor Growth Marketing Managers responsible for campaign execution.

Senior Growth Marketing Manager

Financial Planning and Analysis

• Drive financial planning, analysis, and reporting for Contact Center/BPO operations.
• Provide insights to optimize costs, staffing, and profitability.
• Partner with Operations and Workforce Management to support strategic decision-making.
• Lead the budgeting, forecasting, and long-term planning processes for Contact Center/BPO operations.
• Develop and maintain financial models to analyze revenue, costs, and profitability across clients and services.

FP&A Manager

Director

• Responsible for building, managing, and owning workforce management strategy
• Focus on long-term operations capacity planning, processes, and tool development
• Ensure manpower planning and staffing strategies align with Everise objectives
• Develop and implement workforce management processes to drive resource efficiency
• Monitor and evaluate WFM performance metrics, providing insights and recommendations for continuous improvement

Senior Director – Workforce Management

• Be the focal point of contact for weekly, quarterly, and yearly account/geography business reviews.
• Review and assist in pricing and “what-if” scenarios as per business needs.
• Identify geography-level system/process gaps to suggest better policies and procedures.
• Be an active member for system automation and suggest enhancements.
• Direct and coordinate all aspects of financial planning, budgeting, and forecasting across all assigned accounts/geographies.
• Manage and lead the forecasting call for your respective accounts/geographies.
• Help consolidate the annual budget, monthly and quarterly forecasts, month-end closing reporting, and weekly/monthly rolling forecasts across all assigned accounts/geographies.
• Drive variance analysis to reduce revenue leakage and costs, thereby improving profitability across all assigned accounts/geographies.
• Be responsible for developing financial and operational reporting, including bill-to-pay, span ratio, over/under headcount & seats, shrinkage, attrition, etc.
• Perform ad-hoc business analysis as needed.
• Drive forecasting accuracy within a range of ±5%.

Director, FP&A

Administration

• Responsible for the seamless execution of all facility logistics requirements
• Oversee housekeeping services, food services/safety, pest control, sanitation, materials/inventory management, fixed-asset tracking
• Monitor AOP and CAPEX spending
• Ensure compliance with regulatory standards
• Collaborate with talent acquisition, finance, IT, and other departments

Senior Growth Marketing Manager

FP&A Manager

Senior Director – Workforce Management

Director, FP&A

Administration Manager