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Everise

Senior Vice President – Operations

Everise

Senior Vice President - Operations for a global experience firm focused on customer excellence. Leading operational strategies and delivering on P&L performance with a diverse and inclusive team.

Posted 7/15/2026full-timeRemote • Alabama, Florida, Louisiana, Missouri, New York • 🇺🇸 United StatesSenior💰 $325,000 - $350,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in operations leadership with a focus on strategic and operational excellence, particularly in managing P&L performance and driving operational transformation across multi-site and multi-country environments. Proven ability to lead cross-functional teams and maintain executive client relationships in the healthcare, insurance, and financial services sectors.

Highest-signal resume keywords
15+ Years In Operations LeadershipSVP Level Experience In BPOP&L ManagementOperational Transformation FluencyMulti-Site Operations Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Cross-Functional Team LeadershipExecutive Client Relationship Management
Industry Keywords
BPOCXGlobal ServicesHealthcareInsuranceFinancial Services

About the role

Key responsibilities & impact
  • drive strategic and operational excellence for US service delivery
  • manage P&L performance
  • lead cross-functional management teams through execution
  • embed technological innovations into the operating model
  • report operational outcomes to the COO

Requirements

What you’ll need
  • 15+ years in operations leadership
  • meaningful time at the SVP level in BPO, CX or comparable global services environments
  • track record of running multi-site, multi-country operations
  • executive client relationship experience
  • fluency in operational transformation
  • experience across healthcare, insurance or financial services verticals

Benefits

Comp & perks
  • medical coverage
  • dental
  • vision
  • disability
  • 401k
  • paid time off