Account Manager

• Primary point of contact for sales and communication with the relevant internal interfaces
• Processing and handling of early contract terminations (early buyouts)
• Performing contract processing for contract expirations, follow-on financing and refinancing
• Reviewing and processing customer-initiated corporate transactions
• Handling general customer inquiries (changes to bank details, issuing balance confirmations, etc.)
• Processing comprehensive (casco) and liability insurance claims
• Requesting insurance applications and monitoring responses / managing insurance correspondence
• Reviewing and processing incoming vehicle registration documents (Registration Certificate Part II)
• Managing and processing follow-ups as well as ongoing reporting
• Contract archiving

Account Manager – Agriculture

Engineer

• Design data flows that transfer data from the countries to the different Enterprise Data Management solutions
• Translate business requirements to technical logic that translates and stores data in different layers of our solutions
• Support your team in delivering high quality solutions by reviewing their code and solutions
• Help business owners by explaining and showing them how data is moved and stored in our solutions
• Discuss with architects how new data solutions can fit in our IT landscape
• Advising on different technical solutions within data management
• Resolve challenging technical issues around performance, deployments, authorization and availability.
• Drive innovation in data management by using AI.

Agile Engineer, Data Management

Sales

• Supportare il processo di vendita per raggiungere e superare gli obiettivi di business
• Fornire un servizio clienti eccezionale a tutti gli stakeholder, interni ed esterni.
• Preparare contratti e documenti, collaborando con i team Risk, Legal, Finance e Asset Management.
• Contatto quotidiano via email o telefono con dealer, partner, vendor e clienti.
• Mantenere una comunicazione costante con il team e il Team Leader per gestire efficacemente il flusso di lavoro.
• Garantire che la documentazione sia completa e conforme ai requisiti di credito.
• Sviluppare relazioni positive e consultive con vendor, clienti e colleghi.
• Onboarding dei clienti, compreso il processo di onboarding antiriciclaggio (AML)/conoscenza del cliente (KYC).
• Collaborare proattivamente con il team, monitorare i carichi di lavoro e rispettare gli SLA.

Sales Support – Back Office

Analyst

• Undertake financial analysis and modelling for new and existing clients across key sectors such as Agriculture, Construction, Transport, Industrial, Healthcare, Energy Transition, Office equipment and Tech Finance.
• Liaises with all back office functionalities, sales/account management, credit/risk management, legal and asset management, together with relevant third parties.
• Collect customer/vendor information utilizing applicable systems and procedures and assess completeness and topicality of information.
• Analyse risk (financial, asset, market, security, legal and contractual), review and re-rate customers/end users, local vendors or local dealers.
• Write credit application reports, decide on end-user credit applications and local vendor/ dealer agreements within given authority level, make sound recommendations and present applications to higher Credit decisioning authorities including local and global Credit Committees.
• Advise, prepare and participate in local Credit Committee on decision making regarding end-user credit applications and local vendor/dealer agreements within given authorization level.
• Monitor, coordinate and advise on credit/risk profiles, corporate/external policies, regulations and sales mandates in co-operation with departments involved.
• Contribute to the development of local credit and risk management policies, regulations and guidelines.
• Provide information, support, training and align front - and back-office parties on credit and risk management policies, processes and issues.

Corporate Credit Analyst

General Counsel

• Deliver input to the country strategy and business plan from a legal and compliance perspective, analyse and screen on legal and compliance opportunities and threats and advise on improvement.
• Contribute to the development and implementation of (parts of) legal policies, procedures, processes and tools for legal areas of competence, taking into account international and/or local regulations, professional standards and specifics of the business.
• Contribute to the development of customer and/or partner agreements and advise on legal matters and execute legal activities on behalf of management and other relevant third parties.
• Liaise with legal counsels on functional expertise within DLL, contribute to the selection and instruct and coordinate the activities of international or local external lawyers and/or law firms for specified assignments, including budget and legal cost control.
• Exchange and share legal and compliance knowledge, contribute to legal network(s), proactively inform management about legal and compliance developments and coach less senior legal counsels in professional development.
• Independently drafting various types of financial and other agreements and related documents, both within our standard and non-standard business.
• Making legal risk assessments and issuing internal legal opinions.
• Negotiating and drafting partner agreements and develop financial products and offerings in close cooperation with our business units.
• Assessing programs, processes, procedures, structures, products and services from a legal point of view and continuously monitor and advise on optimisation concerning processes and services, liaising with relevant internal and external stakeholders.
• Proactively researching and analysing legal developments, taking an active role in your own professional development and that of the legal team.

Senior Legal Counsel

Marketing

• Plan, execute, structure, and report on strategic marketing initiatives that promote financial offerings.
• Interact with cross-functional team members and colleagues from several departments.
• Create, implement, and monitor marketing plans, campaigns, and initiatives to drive brand awareness, customer engagement, and lead generation.
• Adapt the global and business unit marketing strategy that targets food, agriculture and outdoor segments.
• Manage and execute a marketing content calendar and content library.
• Help manage the budget and marketing inventory.
• Coordinate internal and external events throughout their cycle, including collecting, analyzing and summarizing event performance metrics.
• Manage cross-functional projects and collaborate with appropriate departments to ensure high-quality and timeliness of all deliverables.
• Co-develop prospecting and pitch approaches with Business Development teams.
• Organization and further advancement of content management systems (SharePoint).

Global Marketing Specialist

Human Resources

• Act as a point of contact to US HRBPs and Employee Relations Consultants, providing guidance on complex situations and issues. Assist with the coaching and development of the HRBP team.
• Collaborates with the Head of HR to develop and implement HR initiatives, strategies, programs and metrics that drive business performance and align with the company's strategic goals and organizational effectiveness.
• Designs and implements processes and procedures for US HRBP team.
• Utilizes HR analytics to provide insights and recommendations to US Head of HR, HRBPs, and business leaders.
• Develop KPIs to measure the effectiveness of HR initiatives and their impact on the business.
• Partners closely with Employee Relations Consultants to review and update HR policies when appropriate.
• Lead or support various HR projects and initiatives, ensuring timely execution and alignment with strategic goals.
• Works closely with HRBPs to oversee and support significant organizational design changes and change management initiatives. Ensure consistency across the organization in practice and execution.
• Be as Customer Centric as possible as we at DLL create amazing customer experience.

Senior HR Business Partner

Accountant

• Registrar y revisar las transacciones contables diarias conforme a las políticas internas y la normativa aplicable.
• Preparar y ejecutar el cierre financiero mensual y anual, garantizando precisión y cumplimiento de los plazos.
• Realizar conciliaciones de cuentas (cuentas bancarias, cuentas del balance y cuentas de pérdidas y ganancias).
• Analizar desviaciones y movimientos significativos para explicar los resultados financieros.
• Mantener actualizados los libros contables, activos fijos, provisiones y otras cuentas clave.
• Como actividad de apoyo y no recurrente, garantizar el cumplimiento de obligaciones fiscales básicas (IVA, retenciones, declaraciones periódicas), según requisitos locales.
• Participación activa en procesos de compras para asegurar un control financiero adecuado, así como cumplimiento y alineación con las políticas corporativas.

Financial Planning and Analysis

• Contribute to the formulation of policies, objectives, annual plan and budget for Sales, in line with the GBU strategy and group functional policies.
• Contribute to GBU Strategy and commercial execution of the strategy.
• Contribute to the formulation of the strategy and business plan of BU and derive a plan for own country/region, in order to deliver on the commercial plans and strategy and give direction to the activities as a basis for realizing the defined commercial goals in an effective and efficient manner.
• Define and implement the GBU vision, strategy, objectives, along with market and sales (annual) plans, policies, processes, procedures and targets, within boundaries of GBU (Sales Coordination and Program Management) strategy and vendor/partner agreements and budget.
• Ensure systematic identification of market trends, portfolio developments and sales opportunities, through market analysis and in cooperation with internal/external stakeholders.
• Develop local vendor/partner opportunities and (ensure) establishment, implementation and management of program agreements with local vendor/partners, in line with GBU policies.
• Manage and monitor the performance of the sales organization and manage most important sales Drive sales efficiency and effectiveness.
• Monitor mid– and back-office activities and stimulate alignment and cooperation with the COO domain.
• Build, maintain and influence a network of in- and external stakeholders/partners and represent department, GBU and DLL to external stakeholders (e.g. vendors, dealers and partners), in line with business needs, policies and external developments.
• Monitor and analyze the performance on KPI’s, provide regular insights regarding portfolio quality to GBU and other relevant stakeholders, based on (internal) reporting guidelines. Manage portfolio health together with finance and asset management for own region.
• Plan, structure, organize and manage sales members in line with corporate policies and company values. Coach and development members working for the GBU.

Country Sales Manager – Commercial Finance, DACH

IT Support

• Manage and monitor the Oracle HR Helpdesk Request queue, ensuring all incoming queries are logged, prioritised, and routed appropriately.
• Allocate and coordinate requests across the HR Operations and HR Technology teams, escalating issues when required.
• Liaise with internal stakeholders and external partners to gather missing information, clarify requirements, or progress outstanding cases.
• Maintain the accuracy and organisation of the helpdesk by updating records, closing resolved requests, and ensuring data integrity.
• Track request statuses and follow up on overdue or stalled cases to support timely resolution.
• Provide general administrative support to the HR Technology Manager, including reporting, documentation, and process updates related to the helpdesk system.

HR Helpdesk Administrator, 6-Month Contract

• Communication with our customers and partners
• Processing and reviewing incoming business transactions
• Tracking and handling dealer and customer inquiries
• Document management and follow-up on missing documents
• Activation and payment of fully verified transactions
• Maintaining and updating statistics and reports
• Participation in a variety of projects

Sales Support Officer – AGCO Finance

• Manage Structured credit processes and members for Food, Agriculture and Outdoor (FA&O) Business.
• Responsible for all aspects of credit underwriting, ongoing risk management methodology, and compliance requirements for the FA&O portfolios in the US and managing risks in line with DLL risk appetite for the Business Units.
• Maintain adherence to credit policy, procedure, guidelines and culture. Implement credit and risk policies, processes, systems, methods, procedures, mandates and tools in order to achieve the credit and risk management objectives.
• Ensure adequate underwriting turnaround within BU requirements and manage appropriate expectations of the application process
• Provide expertise and oversight toward appropriate risk appetite and loan structuring.
• Present BU transactions to and participate in the Regional Credit Committee on an as needed basis.
• Manage overall quality of underwriting and applications in small, mid ticket, and large ticket retail business.
• Ensure all credit and risk periodic and adhoc reporting is completed accurately and timely, in order to provide management information as a basis for decision making and fine tuning on credit and risk issues.
• Support Loan Review and audit process by providing feedback and mitigation of any findings.
• Manage a credit team in a very fast-paced environment and oversee training and education. Ensure communication information, support and training and align all parties on credit and risk management policies, processes and issues in order to achieve and cultivate a sound risk organization and risk culture.
• Manage member credit authorities and support member development
• Manage all credit workflow, including new business credit assessments, annual reviews, and appeals processes and recommend and support continuous process improvement.
• Contribute to the formulation of the strategy and business plan of the Business Units, deliver input for global risk strategy and appetite and derive a plan for the department. Provide direction to the department as a basis for realizing the defined objectives in an effective and efficient manner.
• Develop vision for innovation and process improvements in the risk organization including system enhancements and automated credit decisioning. Liaise with IT and other DLL departments to implement these.
• Contribute to the development, implementation, maintenance and oversight of credit scorecards. Ensure that the scorecard and decisions trees are optimized for the risk-reward strategy of the respective BUs.

Structured Credit Manager, FA&O

Security Engineer

• Develop, implement and improve DLL’s information/cyber security policies, standards and procedures
• Conduct information/cyber security risk assessments
• Inform management on the security risk profile and advise on necessary improvements (what)
• Support teams with implementing improvements (how)
• Advise and assist teams in the response to information/cyber security incidents
• Establish metrics, reporting mechanisms and roadmap for continual information/cyber security program improvements
• Increase information/cyber security awareness
• Keep abreast of information/cyber security trends and threats in DLL’s environment and translate these for DLL

Information Security Officer

Customer Support

• Manage the end-to-end sales support process: applications, credit approvals, documentation, and settlements.
• Act as the first point of contact for sales queries and provide exceptional service to internal and external stakeholders.
• Coordinate with internal teams (Credit, Risk, Legal, Compliance, Operations) to ensure timely and accurate deal processing.
• Handle AML procedures and ensure compliance with Financial Economic Crime (FEC) requirements.
• Monitor pipelines, follow up on pending deals, and proactively manage workflow.
• Champion process improvements and digital adoption to enhance efficiency and customer experience.

Sales Support Specialist

Collections

• Define and manage current KPI's including minimizing Inflow, Risk Costs, and Non-Performing Loans while maximizing Collections and Cure Rates. Create standardization where possible for greater operational efficiency across teams.
• Ensure complete and accurate reporting. Effectively present team results to senior management and appropriate stakeholders, using data proactively to identify trends and make business recommendations.
• Ensure early identification of administrative delinquency and adequate management and monitoring of dispute process.
• Ensure prompt and timely adherence to regulatory requirements, policy and procedures, including recognition of credit and administrative issues including dispute management, as well as, elevation of any potential defaults and fraud activities. Align local practices to global standards.
• Manage a quality team of collection professionals by coaching, mentoring and developing via Individual Development Plans, performance management and other activities including ongoing trainings.
• Liaise with Operations, Sales, Program Management and the Risk organization to ensure adherence to Vendor program agreements as needed.
• Enforce effective and proven negotiation skills in order to resolve delinquency and manage non-performing loans.
• Contribute to Collections & Recovery business plan when necessary.
• Provide guidance to team on customer requests related to contract adjustments including non-distressed customers.
• Manage flexible capacity and servicing partner relationships
• Collaborate and coordinate efforts with Compliance on suspicious investigation unit and assist in Litigation & Recovery as appropriate.
• Drive change in your team and support and assist U.S. Head of Collections & Recovery in transformational efforts creating a seamless internal and outsource strategy.
• Adjust current practices to align with latest communication technologies and strategies for Early Cure and Early Recovery of delinquent customers. Ensure readiness of team members, leaders and support change management efforts.
• Use AI model to determine and adjust call strategy and capacity needs, maximizing the early cure rate of the portfolio to control delinquency and the non-performing loan position.
• Defining and adjusting dunning strategy using new and existing workflow tools.
• Foster a continuous improvement environment using agile ways of working focused on enhancing departmental processes leveraging tooling and technology platforms.
• Liaises with stakeholders and leaders outside of Portfolio Management on transformational initiatives.