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Customer Service Desk Officer – Barselsvikariat 12 måneder
DLLCustomer Service Desk Officer supporting DLL’s Nordic asset-finance operations. Handling customer service, administration, and contract management across Denmark and the Nordic region.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage administrative processes effectively. Fluent in Danish and proficient in English communication, with a structured approach and attention to detail in collaborative environments.
Highest-signal resume keywords
Fluent In DanishCustomer Service ExperienceStrong Communication Skills In EnglishStructured Work ApproachCollaboration Across Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceAdministrationContract ManagementSales SupportOperations
Soft Skills
Attention To DetailCuriosityMotivation To LearnInterpersonal Skills
Certifications & Qualifications
Relevant Youth Education
Industry Keywords
Customer ExperienceNordic CollaborationCross-Functional Relationships
About the role
Key responsibilities & impact- Håndtere kundeservice for mere end 32.000 aktive aftaler
- Levere den bedste kundeoplevelse
- Samarbejde med kolleger inden for Sales, Credit, Operations og Customer Service Desk på tværs af Norden
- Opbygge relationer på tværs af funktioner og lande
- Arbejde med kundeservice, administration og kontrakthåndtering
- Supportere kolleger i det nordiske Customer Service Desk-team
Requirements
What you’ll need- Flydende på dansk
- Gode kommunikationsevner på engelsk
- Interesse for kundeservice og administrative processer
- Arbejder struktureret og har øje for detaljer
- Trives med samarbejde på tværs af teams og lande
- Nysgerrig og motiveret for at lære nyt
- Afsluttet relevant ungdomsuddannelse, HHX, STX etc.
- Erfaring fra Customer Service, Operations, Credit, Sales Support eller lignende funktioner er en fordel, men ikke et krav
- Ansættelse forudsætter en vellykket baggrundstjek
Benefits
Comp & perks- Hybrid working flexibility
- Competitive pay
- Generous benefits
- Health and wellbeing support
- Work-life balance support
- Development opportunities across departments, businesses and regions
- Inclusive and barrier-free recruitment process and work environment
- Equal opportunities employer