DHD Consulting

Marketing

• Lead annual marketing planning for both offline and online channels, with a priority on in-store promotions tied to the U.S. store launch
• Develop and execute sales-driven in-store campaigns, seasonal events, and strategic category activation programs
• Plan and manage high-impact offline promotions (e.g., Olive Young Sale) and integrate with online campaigns for a cohesive customer experience
• Coordinate with Visual Merchandising and store teams to execute impactful in-store activations
• Develop promotional design briefs (SB) and review copy for all channels (in-store signage, landing pages, email, app push notifications, etc.)
• Establish and manage promotion budgets (e.g., coupons, points, gift events, in-store giveaways), allocate funds, and monitor cost efficiency
• Build and manage partnerships with local brands, influencers, and community organizations to boost in-store traffic and sales
• Identify opportunities to improve offline activation processes and online promotional systems
• Propose innovative in-store experiences and service enhancements to increase conversion and dwell time
• Review briefs, test improvements, and provide feedback to HQ and internal teams
• Develop standard operating procedures for integrated offline/online event execution
• Analyze offline and online promotional performance, sales impact, and ROI
• Track U.S. beauty retail trends, competitor promotions, and seasonal consumer behaviors to inform campaign planning
• Use customer and sales data to generate insights, form hypotheses, and test strategies for higher promotional efficiency
• Report post-event performance and recommend improvements for future campaigns
• Create and execute omni-channel customer engagement strategies (email, app push, in-store touchpoints)
• Align campaign messaging and timing across both online and offline channels
• Develop tailored campaigns for specific customer segments, leveraging loyalty programs and local community outreach
• Measure and optimize campaigns using A/B testing, foot traffic tracking, and conversion analysis

Marketing Manager, Omni-Channel Promotions

Field Engineer

• Coordinate and execute system delivery and installation activities
• Perform planned maintenance, repair, system recalls, and software updates onsite and at the Service Center
• Conduct advanced troubleshooting and repair of products returned to the Service Center
• Coordinate and perform equipment setup and demonstrations at exhibitions, trade shows, and customer demonstrations
• Provide onsite technical support during surgical cases in collaboration with Clinical Specialists
• Conduct regular inspections and preventive maintenance of the Service Center work environment
• Oversee and maintain equipment, instruments, and parts inventory within the US Service Center
• Maintain regular communication and attend meetings with global teams across Korean time zones
• Ensure compliance with operating room protocols and HIPAA standards
• Obtain and maintain required hospital credentials by completing necessary training and documentation

Medical Technical Service Engineer

Data Analyst

• Prepares monthly financial reports, variance analyses, and clear explanations of key drivers.
• Maintains the 10-year capital plan; develops procedures for capital budgeting, prioritization, and reporting.
• Delivers ad-hoc financial reports; researches expenditures; identifies trends and variances; prepares comparisons and forecasts.
• Creates clear, visually effective presentations of financial data for stakeholders using Power BI and other tools.
• Supports regulatory filings, commitments, and reporting requirements.
• Assists with financial system upgrades and enhancements.
• Provides backup support to the Sr. Analyst on project and financial control initiatives.

Business Support Analyst / Data Analyst

Financial Planning and Analysis

• Provide outstanding customer service through active engagement and communication with our dealers, vendors and partners.
• Provide support and perform general administrative duties under the direction of the Wholesale Account Manager.
• Complete transfer of invoices from one customer to another.
• Process check requests received from customers.
• Address and resolve customer inquiries regarding accounts (reconciliation, payment posting/reversals, explanation of account, password resets, invoice and statement requests).
• Review and process marketing co-op advertising claims.
• Review and process sales program and sales bonus claims.
• Send out notices to customers and track and follow up on responses.
• Assist with gathering required documentation from customers.
• Train new and existing dealers in systems, processes and procedures.
• Perform other functions as deemed necessary by the department manager to support company objectives.

Finance Administrator

Human Resources

• HR Generalist SUMMARY The HR Generalist is responsible for a wide range of Human Resources support and administration covering recruitment, employment relations, office management, benefits, compliance, and employment law. JOB DUTIES include but are not limited to the following: · Responsible for the full recruitment life cycle for all departments to include, but not limited to, sourcing, screening, interviewing, checking references and on-boarding qualified candidates based on departmental business needs and requests. · Support HR Manager to maintain compliance with federal, state and local employment and benefits laws and regulations. · Administer company benefits such as ACA compliance, COBRA, and providing general support to any benefit inquiries. · Assist in development and enforcement of all company policies, procedures and best practices. · Assist with strategies for recruiting, orientation, talent retention, training and new hire orientation/off boarding · Answer employee questions and addresses employee concerns with company, including employee safety and training. · Work closely with staffing agencies to manage temps · Planning for corporate events, monthly supplies, and property, schedule and prepare company meetings. · Perform other related duties as required and assigned (Ex: 1095-C Forms)

HR Generalist

• The Finance Department Manager is responsible for overseeing and managing financial operations, cost control, and the smooth execution of accounting processes within the organization. This includes overseeing budgeting, payments, accounts reconciliation, monthly financial statement accounting closing, and cost management for operations across various locations.; Expense Management and Payments: Oversee and manage company credit card usage, ensuring timely payments and adherence to company policies. Verify travel requests and reconciliation documents for expenses related to business trips, ensuring compliance with budget limits. Review personal expense documentation and ensure timely reimbursement processing in accordance with company guidelines.; Financial Reports Month-End Closing Support: Oversee the input and management of department-specific revenue, costs, expenses, and invoice issuance, ensuring accuracy for financial reporting. Perform daily cross-checking between bank statements and accounting records to ensure all transactions are accurately recorded. Prepare and manage account sheets for different accounting categories, ensuring completeness and accuracy of financial data. Support the monthly reconciliation of transactions for other branches.; Accounts Receivables and Accounts Payables Management: Create and manage separate worksheets for accounts receivable and payable, ensuring all transactions are recorded and tracked accurately. Perform daily reconciliation of incoming and outgoing bank payments, ensuring consistency with company records.; Monthly Expense Reporting: Create and review monthly reports comparing budgeted versus actual expenses to monitor cost performance. Prepare dedicated tracking sheets for specific expenses, such as meal allowances and insurance premiums.

Finance Manager

Supply Chain

• Track BOXDMG inventory and assist in executing rework activities to restore inventory to shippable condition.
• Monitor rework status and report progress to HQ; collaborate with DC teams to ensure damaged/reworked products meet customer and HQ standards.
• Manage inventory accuracy across all company warehouses; issue and track Purchase Orders (POs) using GERP and inventory management systems.
• Investigate and resolve discrepancies through audits, cycle counts, and physical inventories (PI).
• Assist with standard operating procedures (SOPs) related to inventory and rework; communicate with HQ, carriers, and warehouse teams to resolve issues.
• Frequent presence required at NJ2 warehouse and Englewood Cliffs HQ; travel (~20%) to U.S. warehouse sites for operational support.

Inventory Manager

• Manage the full-cycle recruitment process, including job postings, candidate sourcing, screening, and interviews.
• Partner with hiring managers to understand staffing needs and provide recruitment support.
• Coordinate and conduct onboarding programs to ensure smooth integration of new hires.
• Plan and execute onboarding programs for new hires.
• Manage the company’s social media accounts to promote career opportunities and company culture.
• Create engaging content (posts, visuals, videos) for recruitment and brand promotion.
• Support HR and Corporate Communications on internal/external promotion activities.
• Act as a first point of contact for employees regarding HR policies, procedures, and workplace issues.
• Assist in resolving employee conflicts and support a positive work environment.
• Collaborate with HR team members on employee engagement and retention initiatives.

HR Associate

Manager

• Lead and guide technicians and safe launch personnel through effective training, coaching, and process validation.
• Conduct regular audits to assess the effectiveness and accuracy of quality-related activities.
• Ensure the correct isolation, identification, and verification of any suspect or non-conforming material.
• Perform visual, mechanical, and functional inspections to confirm compliance with all quality standards and specifications.
• Exercise sound judgment in subjective quality-related decisions.
• Support hands-on technician duties when needed.
• Serve as an active participant in the Material Review Board (MRB) process, acting as the Voice of the Customer.
• Collaborate with Quality Engineers (QEs) in root cause investigations and problem-solving initiatives.
• Maintain up-to-date understanding and training documentation related to Quality Alerts.
• Act as a liaison to ensure effective communication of leadership messages to all site personnel.
• Partner with Human Resources to address and resolve employee performance and attendance issues.
• Uphold and promote a clean, organized, and safe working environment by implementing and maintaining 6S standards.
• Serve as the Quality Department representative on safety boards.
• Manage and update daily system entries and quality reports through company portals.
• Create, update, and manage electronic work instructions.
• Perform additional duties as assigned by leadership.

Assistant Manager – Quality

• Assist the Production Control Manager in overseeing parts department staff, including training, scheduling, and performance evaluations. Foster a positive work environment encouraging teamwork, accountability, and continuous improvement. Monitor inventory levels and manage ordering to ensure stock availability for service parts. Conduct regular inventory audits to identify discrepancies and implement corrective actions. Collaborate with suppliers to negotiate pricing and delivery terms. Serve as a point of escalation for customer inquiries and issues related to parts availability, order status, and returns. Ensure customer service standards are met by providing timely and accurate information regarding parts. Work directly with the service team to align on parts needs for maintenance and repair operations. Assist in developing and implementing procedures to streamline parts operations and improve efficiency. Analyze parts usage trends and customer feedback to identify opportunities for process enhancements and cost savings. Prepare and present reports on inventory turnover, customer satisfaction, and departmental performance metrics.

After-Sales Assistant Manager

• Provide expert consultation on building inspection procedures and standards.
• Interpret building codes and regulations to ensure compliance.
• Collaborate with city inspectors and other stakeholders to address inspection requirements.
• Identify potential issues and provide solutions to ensure smooth inspection processes.
• Maintain clear and effective communication with all parties involved in inspections.
• Work closely with city inspectors and construction teams to ensure inspections are completed successfully.

Interface Manager, Building Inspection

• The Finance Department Assistant is responsible for managing and processing both AR and AP transactions, under the guidance of the Accounting Manager. This role will support the accounting department in the timely and accurate execution of monthly and quarterly closing processes. Key duties include coordinating billing matters with the Sales team, performing daily reconciliations of bank accounts and corporate credit cards, and managing corporate credit card transactions. Additionally, the coordinator will maintain organized customer records, assist with accounting system issues and implementations, and contribute to occasional administrative tasks as needed. The essential functions include, but are not limited to, the following: Process and manage Accounts Receivable (AR) and Accounts Payable (AP) transactions under the supervision of the Accounting Manager Assist with monthly and quarterly accounting closing process Coordinate billing matters with the Sales team Perform daily reconciliations of bank accounts and credit cards Manage corporate credit card transactions and related expense tracking Maintain accurate and organized customer records Assist with accounting system issues and implementations Perform occasional administrative tasks as needed.