DHD Consulting

Marketing Manager, Omni-Channel Promotions

DHD Consulting

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $85,000 - $125,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead annual marketing planning for both offline and online channels, with a priority on in-store promotions tied to the U.S. store launch
  • Develop and execute sales-driven in-store campaigns, seasonal events, and strategic category activation programs
  • Plan and manage high-impact offline promotions (e.g., Olive Young Sale) and integrate with online campaigns for a cohesive customer experience
  • Coordinate with Visual Merchandising and store teams to execute impactful in-store activations
  • Develop promotional design briefs (SB) and review copy for all channels (in-store signage, landing pages, email, app push notifications, etc.)
  • Establish and manage promotion budgets (e.g., coupons, points, gift events, in-store giveaways), allocate funds, and monitor cost efficiency
  • Build and manage partnerships with local brands, influencers, and community organizations to boost in-store traffic and sales
  • Identify opportunities to improve offline activation processes and online promotional systems
  • Propose innovative in-store experiences and service enhancements to increase conversion and dwell time
  • Review briefs, test improvements, and provide feedback to HQ and internal teams
  • Develop standard operating procedures for integrated offline/online event execution
  • Analyze offline and online promotional performance, sales impact, and ROI
  • Track U.S. beauty retail trends, competitor promotions, and seasonal consumer behaviors to inform campaign planning
  • Use customer and sales data to generate insights, form hypotheses, and test strategies for higher promotional efficiency
  • Report post-event performance and recommend improvements for future campaigns
  • Create and execute omni-channel customer engagement strategies (email, app push, in-store touchpoints)
  • Align campaign messaging and timing across both online and offline channels
  • Develop tailored campaigns for specific customer segments, leveraging loyalty programs and local community outreach
  • Measure and optimize campaigns using A/B testing, foot traffic tracking, and conversion analysis

Requirements

  • Proven 5+ years of experience in offline/in-store-driven marketing or omni-channel promotion planning in the U.S. market
  • Strong track record in sales-oriented promotion execution, category activation, and campaign management
  • Bilingual in English/Korean (Korean: business-level proficiency)
  • Preferred: Experience in U.S. beauty retail, health & beauty (H&B), or lifestyle consumer goods industries
  • Familiarity with both retail floor operations and e-commerce promotion strategies
  • Experience with store launch marketing or large-scale seasonal event planning