Territory Sales - Field Sales Account Executive, Senior
Cummins Inc.
Finance Administrator
DHD Consulting
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide outstanding customer service through active engagement and communication with our dealers, vendors and partners.
- Provide support and perform general administrative duties under the direction of the Wholesale Account Manager.
- Complete transfer of invoices from one customer to another.
- Process check requests received from customers.
- Address and resolve customer inquiries regarding accounts (reconciliation, payment posting/reversals, explanation of account, password resets, invoice and statement requests).
- Review and process marketing co-op advertising claims.
- Review and process sales program and sales bonus claims.
- Send out notices to customers and track and follow up on responses.
- Assist with gathering required documentation from customers.
- Train new and existing dealers in systems, processes and procedures.
- Perform other functions as deemed necessary by the department manager to support company objectives.
Requirements
- 2+ years of customer service, banking/teller, accounts receivable, collection, and/or bookkeeping experience
- High School diploma or equivalent required.
- Knowledge of Microsoft products: Word, Excel, PowerPoint, and Outlook
- Experience with CRM Sales Force and SAP systems are a plus.
- Outstanding written and verbal communication skills with the ability to effectively present information
- Work in a fast-paced, high-pressure environment.
- Ability to multi-task and meet required completion timelines.
