Field Service Technician – Casino Gaming/ATM
Everi Holdings Inc.
Medical Technical Service Engineer
DHD Consulting
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coordinate and execute system delivery and installation activities
- Perform planned maintenance, repair, system recalls, and software updates onsite and at the Service Center
- Conduct advanced troubleshooting and repair of products returned to the Service Center
- Coordinate and perform equipment setup and demonstrations at exhibitions, trade shows, and customer demonstrations
- Provide onsite technical support during surgical cases in collaboration with Clinical Specialists
- Conduct regular inspections and preventive maintenance of the Service Center work environment
- Oversee and maintain equipment, instruments, and parts inventory within the US Service Center
- Maintain regular communication and attend meetings with global teams across Korean time zones
- Ensure compliance with operating room protocols and HIPAA standards
- Obtain and maintain required hospital credentials by completing necessary training and documentation
Requirements
- Proficiency in English and Korean languages
- Ability to apply technical knowledge to solve complex problems, including novel issues
- Ability to evaluate and prioritize multiple tasks effectively
- Strong communication, organizational, and customer relationship management skills
- Comfort working in a multi-cultural environment
- Willingness and ability to travel up to 20% of the time
- Must be able to safely lift and move equipment weighing 40 pounds
- Experience in capital equipment development in the medical device sector, or delivering technical service for complex equipment (strongly preferred)
- Familiarity with operating room protocols and HIPAA standards
- Ability to obtain and maintain required hospital credentials (training, vaccinations, documentation)
- Experience coordinating/attending meetings across Korean time zones
