Dasa

Analytics Engineer

• Advanced Data Modeling: Build and maintain complex data models in BigQuery and Snowflake, applying dimensional modeling techniques and performance optimization.
• Development with Dataform/dbt: Develop data transformation pipelines using Dataform (preferred) or dbt, ensuring modularity and code reuse.
• Quality and Testing: Implement automated data tests and ensure rigorous technical documentation for each table and business rule developed.
• Automation and CI/CD: Operate and evolve deployment pipelines, ensuring production changes are safe and validated via Git.
• Code Review and Support: Perform peer code reviews and support mid-level and junior analysts with day-to-day technical challenges.

Senior Analytics Engineer – Data

Network Engineer

• We are looking for a proactive Network Analyst with strong technical expertise and a collaborative mindset to join our infrastructure team.
• Configure, administer and monitor critical network environments (LAN, WAN and WLAN).
• Ensure high availability and security of data traffic.
• Perform incident resolution (troubleshooting) and implement new infrastructure projects.
• Work in synergy with the team to optimize processes and propose continuous improvements.

Mid-level Network Analyst – Infrastructure

Customer Success Manager

• The analyst will be responsible for creating the action calendar, drafting and approving communications with partner agencies, and executing and measuring both one-off and automated campaigns. The role will represent the CRM area within a multidisciplinary squad, proposing campaigns based on brand insights and performance across channels: email marketing, SMS, App Push, Web Push and WhatsApp. The analyst should also monitor engagement performance (opens, clicks) and conversion (contacts, revenue, revenue per send, average order value) against brand targets.
• Advanced knowledge of CRM metrics and KPIs (OR — Open Rate, CTR — Click-Through Rate, CTO — Click-to-Open Rate, CV — Conversion, RPE — Revenue per Send, opt-out, TKM — Average Ticket)
• Advanced knowledge of customer lifecycle, retention strategies, upsell, cross-sell and segmentation
• Advanced knowledge of orchestration/automation platforms (preferably Insider)
• Advanced skills in Excel and PowerPoint
• Experience with customer journeys, retention and monetization campaigns
• Experience creating and running A/B tests
• Experience building analyses and reports for all management levels
• Desirable:
• Experience working in agile, multidisciplinary teams
• Basic knowledge of HTML and SQL

CRM Marketing Analyst

Backend Engineer

• Desenvolver e manter soluções de pagamento digital.
• Atuar em integrações com gateways de pagamento, adquirentes e serviços terceiros.
• Garantir qualidade, performance e segurança das aplicações com apoio do time.
• Participar da implementação de boas práticas de desenvolvimento e arquitetura.
• Colaborar com times multidisciplinares (Produto, Engenharia, QA, DevOps).
• Realizar correções de bugs, melhorias contínuas e evoluções de sistemas existentes.
• Participar de code reviews e contribuir com a qualidade do código.
• Buscar evolução técnica contínua e aprendizado sobre o ecossistema de pagamentos.

Software Engineer – Backend, Pagamentos

Full-stack Engineer

• Technical Leadership: Serve as the technical reference for engineering and product management, translating complex business requirements into the design of distributed, resilient systems
• Architecture and Design: Design solutions for high concurrency and low latency. Define API standards, data modeling and integration strategies (synchronous/asynchronous)
• Operational Excellence: Raise the bar for quality (automated testing, observability, CI/CD). Ensure systems meet non-functional requirements (SLA, 99.99% availability, security)
• Mentorship: Develop Senior engineers and Tech Leads through critical code reviews and pairing on difficult "wicked problems"
• Modernization: Lead strangler-fig initiatives to migrate legacy systems or monoliths to microservices without disrupting Dasa's operations
• Interoperability: Design and maintain complex integrations between hospitals', laboratories' legacy systems and our platform, ensuring data fidelity
• Engineering Culture: Foster communities of practice (Guilds), promote technology events and elevate the company's technical employer brand
• Cross-Domain Problem Solving: Act as an internal consultant to resolve critical architectural bottlenecks that prevent business scaling (e.g., bottlenecks in medical report generation/visualization)

Staff Software Engineer – Multiple Squads

Analyst

• Structure, evolve, and ensure the measurement, traceability and activation of user journeys.
• Define KPIs, generate actionable insights, and lead projects aligned with the team's strategies.
• Operate in a scalable, sustainable manner in compliance with the company's data governance.
• Maintain a consultative and proactive approach with high autonomy, clear communication and the ability to translate business needs into technical Martech and Digital Journey solutions.
• Drive direct impact on performance, conversion, media efficiency and user experience.
• Act as the data focal point for Martech and Digital Journeys to guide actions through data, generate insights and lead projects.
• Define, monitor and evolve Martech KPIs and metrics such as acquisition funnels, conversion, engagement, retention, LTV, CAC, channel efficiency, ROI, ROAS, user behavior and CRO.
• Collaborate with the entire Data team (Platform, Governance, Analytics Engineering and Data Science) in structuring and building the respective layers/modeling, pipelines and information quality.
• Connect data from multiple sources (media/ads, CRM, SEO, product, analytics, CDP), ensuring consistency across measurement, visualization and activation.
• Work with a CDP (Customer Data Platform – Insider), supporting profile unification, audience activation, journey mapping, channel engagement and A/B testing.

Senior IT Analyst – Advanced Digital

Product Designer

• Support mapping and organizing the team's processes (e.g., onboarding, offboarding, audits and operational workflows);
• Assist with documentation and workflow design;
• Help create communications, presentations and area materials;
• Support the organization of metrics and strategic information;
• Support continuous improvement initiatives related to users' experience with IT services and tools;
• Contribute to organizing and standardizing the area's processes and materials.

Junior IT Operations Analyst – User Experience, UX/CX

Business Analyst

• Conduzir reuniões de BIA orientando áreas de negócio quanto às melhores práticas de continuidade
• Conduzir análises de risco, a fim de identificar e direcionar vulnerabilidades que possam impactar na continuidade dos negócios
• Desenhar estratégias e construir planos de contingência de processos e sistemas críticos da Companhia
• Estruturar e executar treinamentos sobre Gestão de Crises e Continuidade de Negócios
• Planejar, coordenar e executar testes de continuidade e recuperação com áreas de Negócio e Tecnologia
• Revisar e aprimorar as políticas, processos normativos e procedimentos relacionados com Gestão de Crises e Continuidade de Negócios
• Apoiar na elaboração de materiais e apresentações com relação aos assuntos tratados pela área
• Apoiar a estrutura de Gestão de Crises na preparação para emergências, bem como na atuação em situações reais
• Trabalhar de forma autônoma, organizando prioridades e garantindo entregas dentro dos prazos estabelecidos
• Ajudar a planejar as atividades e garantir que o plano da área avance conforme esperado

Analista de Gestão de Crises e Continuidade de Negócios Pleno

Consultant

• Estamos em busca de um(a) Consultor(a) Projetos e Processos, que fará parte do time de Inteligência de Negócios e Projetos Estratégicos da VP de Operações.
• O objetivo é acelerar a transformação das nossas marcas em todas as regionais, conectando a execução à estratégia da companhia.
• A missão será orquestrar a implementação de projetos de inovação e AI Agentic (IA baseada em agentes autônomos) em nossas regionais e marcas.
• Não queremos apenas automatizar, queremos acelerar a transformação dos nossos negócios em suas diferentes regionais, por meio de melhoria de processos para que a tecnologia eleve a experiência do cliente e otimize nossos recursos.

Consultor de Projetos e Processos – Inovação, IA

• Drive the evolution of Dasa's digital customer service product via WhatsApp and chatbot.
• Own the vision, strategy, and execution of the WhatsApp/Chatbot customer service product.
• Define and evolve the product vision and customer service roadmap.
• Serve as the link between business, operations, technology, data, and customer experience.
• Prioritize requests based on impact to issue resolution, customer experience, operational efficiency, and technical feasibility.
• Lead continuous discovery to understand the pain points of customers and agents.
• Work closely with engineering, data, UX, operations teams, and technology partners.
• Ensure efficient integration between chatbot, handoff to human agents, and core systems.
• Define, monitor, and evolve relevant product metrics.
• Ensure compliance with information security requirements, LGPD (Brazilian General Data Protection Law), scalability, and observability.

Senior Digital Product Analyst – Text-Assisted Channels

Machine Learning Engineer

• Productization: Convert experimental notebooks into robust, scalable, and auditable production pipelines;
• ML Architecture: Design and implement the infrastructure required for the full model lifecycle (training, deployment, monitoring, and retraining);
• Agent Architecture: Design and implement the infrastructure required for the full lifecycle of LLM-based agents (fine-tuning, deployment, monitoring, and retraining);
• Automation: Implement CI/CD/CT practices for machine learning models and generative AI solutions;
• Observability: Ensure real-time visibility into model performance (drift detection, latency, cost monitoring);
• Governance: Standardize versioning of data, models, and code to ensure reproducibility;
• Innovation in LLMOps: Support the team in operationalizing agents and RAGs, focusing on evaluation tools and tracing;
• Build and maintain orchestration pipelines for data and models using tools such as Airflow (Composer) and Kubeflow;
• Develop machine learning models and AI agents, selecting the best architectures to solve business problems;
• Manage model deployment (REST APIs, batch, streaming) in Kubernetes or serverless environments;
• Configure experiment tracking tools;
• Work on cloud cost optimization related to AI workloads;
• Collaborate with Data Scientists to refactor code for performance and software engineering best practices;
• Implement monitoring for model and data quality in production.

MLOps, LLMOps Consultant – AI, Innovation

General Counsel

• Provide labor law advisory services, offering preventive and strategic guidance to internal teams.
• Assist with negotiations with trade unions and draft/monitor collective bargaining agreements and related instruments.
• Participate in and support conduct and compliance committees, ensuring adherence to internal policies and applicable legislation.
• Manage the flow of MTE fines (Ministry of Labor and Employment) and oversee the regularization of pending issues on certificates/clearances.
• Draft legal documents, opinions, and communications with excellent written quality.

Senior Labor Lawyer

• The Senior Project Analyst will be responsible for structuring, leading, and monitoring strategic and foundational projects within the area, ensuring organization, governance, stakeholder alignment, and delivery of results on time, within scope, and with expected quality.
• Structure projects from diagnostic phase through implementation.
• Prepare schedules, action plans, and define milestones.
• Lead kickoff, alignment, and follow-up meetings.
• Map and manage stakeholders.
• Identify risks and propose mitigation plans.
• Ensure formal recording of decisions, assumptions, and dependencies.
• Track project success indicators.
• Interface with areas such as Operations, Product, CRM, Technology, and Units.
• Design pilots and oversee solution rollouts.
• Support consolidation of executive reporting for leadership.
• Operate with a continuous improvement and operational efficiency mindset.

Senior Projects and Processes Analyst

• Verify and calculate termination settlements (all modalities).
• Analyze and validate pay items, integrations, deductions, and specific considerations for each scenario.
• Ensure compliance with legal deadlines.
• Perform employee termination homologations and delegate homologation tasks to the rest of the team.
• Handle complex cases, discrepancies, or queries from internal departments or the legal team.
• Assist in preparing and validating information and documents for internal and external audits.
• Provide consultative support to client areas and assist in resolving sensitive cases.
• Monitor operational metrics related to the termination/offboarding process.
• Propose process improvements, automations, and standardizations.

Payroll and Personnel Analyst – Senior

• Conduct internal Compliance investigations, including high-complexity and high-sensitivity cases, from triage through monitoring and ensuring implementation of the recommended Action Plan for each investigation;
• Directly support leadership in triaging reports received through the Whistleblower Channel, contributing to proper classification and routing of cases in accordance with the defined strategy;
• Serve as a technical reference for the investigators team, supporting decision-making and the methodological conduct of investigations;
• Collaborate with various stakeholders to ensure technical quality, consistency, and alignment with investigative workflows.