Danaher Corporation

Solutions Engineer

• Clearly communicate complex and technical product information, technical IT, and networking information to customer stakeholders
• Serve as a technical expert for digital pathology hardware (scanners) and related software products
• Maintain current knowledge of competition and market through competitive information, literature, and field surveillance
• Report to the Regional Sales Manager as part of the Digital Pathology team
• Achieve monthly, quarterly, and annual product sales goals for the territory
• Execute product demonstrations for clients at the correct sales stage in SFDC
• Maintain a closed/won success rate of >60%
• Achieve high levels of customer satisfaction through sales and support assistance
• Travel for pre- and post-sales activities, customer appointments, trade shows, and customer training
• Expand existing customer accounts, meet with active opportunities, and prospect for new opportunities in the assigned geography

Solutions Architect – Digital Pathology

Operations

• Lead operational strategy and execution across PMO, integration, capacity planning, and business continuity.
• Drive business priorities and scalable growth.
• Own roadmap development, business case prioritization, and strategic program execution.
• Advance AI enablement and data science capabilities to support smart manufacturing.
• Report to the Vice President, Global Operations.
• Drive end-to-end project execution for key operational priorities, including site-based initiatives such as Fargo and other critical business programs.
• Develop and manage the operational strategy roadmap, aligning cross-functional priorities with business objectives, growth plans, and enterprise goals.
• Lead integration planning and execution for major operational initiatives across teams, processes, and systems.
• Prioritize and evaluate business cases to guide investment decisions, resource allocation, and strategic focus across the operations portfolio.
• Identify and scale smart manufacturing opportunities that improve operational performance and accelerate innovation.

Director of Operations Strategy

Account Manager

• Guide the Eastern US Key Account Management team to reach targets and develop professional skills
• Build and maintain a high-performing technical sales team
• Grow Molecular Devices’ market share, revenue, and profitability across target market segments
• Plan and manage performance of Eastern North America account management teams
• Achieve regional sales targets and company goals through development and maintenance of the Key Account Management team
• Represent Molecular Devices and Danaher at industry events
• Facilitate customer engagements and drive commercial partnerships
• Coach key account managers to build focus-account relationships and position the full Molecular Devices portfolio
• Collaborate with internal and Cross-OPCO Danaher teams
• Develop and support Danaher solutions leveraging the Molecular Devices portfolio
• Champion standard sales processes, Danaher Business Systems, and digital tools
• Provide accurate weekly forecasts and daily quote approvals
• Participate in product development projects and kaizen events
• Coach new sales leaders through problem solving, performance management, career conversations, and trust building
• Support sales organization onboarding and upskilling programs with the Commercial Education Manager

Regional Sales Manager, Key Account Management – Eastern US

QA Engineer

• Apply a continuous improvement mindset and Danaher Business System rigor to Cytiva's supply base across the Hardware Solutions Business
• Issue, monitor and approve Supplier Corrective Action Requests (SCARs)
• Manage containment and correction for supplier defects and document accordingly
• Manage quality events and train others
• Provide feedback and collaborative support on root-cause analysis with suppliers for all SCAR types, including Critical
• Coach suppliers in robust root-cause analysis methodology
• Execute and report on supplier audits
• Support training and observation audits
• Obtain senior auditor certification and support training of provisional auditors
• Manage annual supplier audit planning
• Lead remediation activities due to failed audits
• Execute supplier qualifications and supplier process qualifications
• Train suppliers and Cytiva associates on methodology and process execution
• Review supplier change requests (SCRs), assess impact, and communicate with internal stakeholders and suppliers
• Manage complicated or high-impact SCRs
• Support Cytiva associates in SCR process execution
• Collaborate with Engineering, Project Management, Sourcing, QA and other cross-functional teams on supplier quality requirements, onboarding and monitoring
• Report to the Supplier Quality Manager within the Quality Organization

Senior Supplier Quality Engineer

IT Support

• Provide technical support to customers by telephone, email, video conference, and other communication methods
• Provide resolutions to hardware, software, assay, and training-related calls
• Independently resolve complex and routine issues on the Lab Automation product line
• Distinguish between hardware and software issues
• Resolve customer issues over the phone or dispatch the appropriate resource
• Use soft skills and maintain quality standards to ensure compliance
• Provide regularly scheduled on-call coverage after completing training
• Work Wednesday through Saturday, four 10-hour days, during 3rd Shift hours of 4:30 PM ET to 3:00 AM ET the following day
• Support Beckman Coulter's existing customer base in a 24/7 support environment

Senior Customer Technical Support Specialist, Lab Automation – 3rd Shift

Full-stack Engineer

• Develop advanced control algorithms for precise robotic motion, liquid handling, and sample transport across the laboratory automation platform
• Create real-time perception capabilities using sensor fusion, computer vision, and calibration techniques
• Improve automation software performance, reliability, and scalability through embedded optimization, hardware-in-the-loop testing, and CI/CD validation
• Collaborate with mechanical, electrical, firmware, and AI engineering teams to design intelligent instrument behaviors from concept through verification
• Identify failure modes, define safe operating boundaries, and ensure robust autonomous laboratory operations in real-world environments
• Report to the Senior Manager, Software Engineering - Automation as part of the R&D Software team

Robotics Software Engineer – Controls, Perception

Backend Engineer

• Architect and develop event-driven backend services and APIs connecting laboratory instruments, cloud infrastructure, and AI agents into a unified platform
• Design scalable data and context management solutions for LLM-powered systems, including retrieval pipelines, memory, state management, and tool integration frameworks
• Build and maintain orchestration services coordinating planning, execution, monitoring, and recovery across heterogeneous AI agents, devices, and software systems
• Define and govern data contracts, integration standards, and observability practices for reliable, secure, and resilient communication across instrument fleets and platform services
• Rapidly prototype and evaluate emerging AI and agent technologies
• Mature successful solutions into production-ready capabilities meeting performance, reliability, and compliance requirements of regulated customer environments
• Report to the Senior Manager, Software Engineering - Automation as part of the R&D Software team

Backend Engineer, AI Platform

Risk

• Support and continuously improve IT portfolio governance processes
• Coordinate demand intake, prioritization, portfolio reviews, reporting activities, governance administration, and evaluation of initiatives against business priorities and capacity constraints
• Maintain portfolio data integrity and governance visibility
• Prepare portfolio reports, dashboards, metrics, and analytics
• Facilitate governance discussions, decision-making, and continuous improvement activities
• Support PMO process adoption and operational excellence
• Improve PMO processes, tools, operating procedures, governance practices, stakeholder engagement, and communication initiatives
• Develop and maintain PMO tools, templates, governance artifacts, demand and portfolio management templates, project lifecycle documentation, knowledge repositories, and project information
• Provide guidance, training, and support to project managers, resource managers, and project teams on PMO processes, tools, methodologies, portfolio management practices, and governance requirements
• Partner with IT and business leadership, project managers, resource managers, and business stakeholders to support consistent governance and informed decision-making

Senior IT Portfolio – Governance Lead

• Serve as the primary liaison between customers, Field Service Engineers, and internal teams.
• Respond to customer inquiries via phone, email, and web-to-case channels.
• Manage customer quotes, purchase orders, and service requests.
• Coordinate service scheduling, work orders, and parts orders.
• Maintain accurate records in Salesforce and SAP.
• Communicate service updates and resolve customer issues through cross-functional collaboration.

Service Operations Coordinator

General

• Prepare customers for and complete validation studies on Chemistry and Immunoassay instrumentation
• Perform instrument setup, calibration, precision studies, and method comparisons
• Provide onsite and remote phone support for assay- and QC-related questions
• Provide onsite training for proper operation of instrumentation
• Address operational and performance questions according to specifications and regulatory standards
• Collaborate with customer Key Operators during validation to reinforce training and ensure readiness
• Partner with Tech Support, Field Service, Sales, and Customer Training teams

Senior Applications Specialist – Territory NYC to Boston

Team Lead

• Lead, manage, coach and mentor the service team in the assigned region
• Manage, coach, mentor and support a team of approximately 16 service technicians
• Conduct customer visits
• Support field technicians with preventive maintenance, repairs, troubleshooting, phone support and upgrades
• Achieve revenue utilization targets and annually defined KPIs
• Ensure the use of relevant Danaher Business System tools for process improvement
• Further develop robust daily management and participate in Kaizen events
• Apply problem-solving processes to implement root-cause and corrective actions
• Promote the service business, employee effectiveness and efficiency, and professional development

Service Team Lead

Manager

• Develop and execute strategic account plans for assigned health systems and IDNs throughout the Eastern U.S.
• Build and maintain relationships with C-suite executives, supply chain leaders, physician champions, service line leaders, clinical advisors, and value analysis committees.
• Lead enterprise-wide business reviews, strategic selling initiatives, and growth campaigns across targeted accounts.
• Represent the full Mammotome portfolio and drive the Total Mammotome Solution value proposition.
• Partner with Regional Sales Managers, Territory Managers, Account Managers, Clinical Specialists, Marketing, Operations, Finance, Legal, and Executive Leadership.
• Lead development, negotiation, implementation, and evaluation of health system agreements and enterprise RFP opportunities.
• Gather customer insights, market intelligence, and competitive information to influence business planning and organizational priorities.
• Travel 30–40% throughout the Eastern United States for customer engagements, internal meetings, business initiatives, national meetings, and conferences.

Strategic Health Systems Manager

Executive Assistant

• Provide administrative support for and report directly to the SVP, Marketing & Product Management
• Support the VP of Strategy and their team
• Partner with senior leaders and cross-functional stakeholders across Marketing and Product Management to facilitate communication and align priorities
• Manage complex calendars, global travel, expense reporting, purchase orders, confidential correspondence, and meeting materials
• Coordinate executive meetings and events, including logistics, vendors, room reservations, audiovisual support, catering, and onsite/offsite activities
• Collaborate with business partners to achieve goals and objectives

Executive Assistant – Marketing, Global Product Management

Medical Liaison

• Develop and implement strategic engagement plans with KOLs, clinicians, laboratorians, and medical societies in cardiometabolic diagnostics
• Support clinical studies and research initiatives with scientific and technical expertise
• Maintain communication with external KOLs and authors
• Train MSL teams on research funnel opportunities and positioning
• Act as a scientific authority in cardiometabolic diagnostics
• Provide medical, scientific, and practical education to internal and external collaborators
• Communicate complex scientific information across the MSL organization
• Provide clinical support during voice-of-customer sessions
• Monitor current research, publications, and emerging cardiometabolic trends
• Prepare presentation materials and participate in symposia, conferences, and educational programs
• Train Sales and Marketing teams on scientific messaging
• Bridge Beckman Coulter with cardiometabolic customers through product, business, and literature expertise

Staff Medical & Scientific Affairs Liaison – Cardiometabolic

Representative

• Provide exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments
• Serve assigned customers under minimal supervision
• Troubleshoot, install, validate, maintain, and repair designated instrumentation
• Complete preventative maintenance, field modifications, instrument repairs, and work order/service documentation accurately and on time
• Occasionally travel across Canada to support sites using the company’s instrumentation
• Report to the Quebec District Service Manager as part of the Service department serving the Chicoutimi/Jonquière area