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Danaher Corporation

Service Operations Coordinator

Danaher Corporation

Service Operations Coordinator supporting Leica Microsystems’ microscopy and imaging solutions onsite. Coordinating customer requests, service schedules, work orders, and parts through Salesforce and SAP.

Posted 8/21/2026full-timeDeerfield • Illinois, Massachusetts • 🇺🇸 United StatesJunior💰 $28 - $31 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and service coordination, effectively managing customer inquiries, quotes, and service requests while utilizing Salesforce and SAP for accurate record-keeping and communication.

Highest-signal resume keywords
Customer Service ExperienceService CoordinationSalesforce ProficiencySAP ProficiencyOrder Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer ServiceService CoordinationOrder ManagementQuote ManagementWork Order Management
Soft Skills
CommunicationCollaborationProblem Solving
Tools & Technologies
SalesforceSAP
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Field ServiceCustomer InquiriesService RequestsParts OrdersCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Serve as the primary liaison between customers, Field Service Engineers, and internal teams.
  • Respond to customer inquiries via phone, email, and web-to-case channels.
  • Manage customer quotes, purchase orders, and service requests.
  • Coordinate service scheduling, work orders, and parts orders.
  • Maintain accurate records in Salesforce and SAP.
  • Communicate service updates and resolve customer issues through cross-functional collaboration.

Requirements

What you’ll need
  • High School Diploma or GED equivalent required.
  • 1+ year experience in customer service, dispatching, service coordination, or order management.
  • 1 year experience with Salesforce, SAP, or similar business systems.
  • Associate's or Bachelor’s degree is a plus.

Benefits

Comp & perks
  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Bonus/incentive pay