Field Service Representative

Danaher Corporation

Field Service Representative installing, repairing, and maintaining Beckman Coulter diagnostic instruments for hospital laboratories. Serving customers remotely from Quebec while supporting instrumentation sites across Canada.

Posted 8/11/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$75,000 - CA$85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, installing, and maintaining laboratory equipment, with a strong focus on customer service and technical support in hospital environments. Bilingual in French and English, capable of effectively communicating with clients and providing exceptional service.

Highest-signal resume keywords

Troubleshooting Laboratory EquipmentInstallation and MaintenanceBilingualism in French and EnglishField Service ExperienceTechnical Service with Hematology and Chemistry Instruments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingInstallationMaintenancePreventative MaintenanceInstrument RepairField ModificationsWork Order DocumentationTechnical Degree in Biomedical or Related FieldMechanical or Electrical ExperienceAbility to Lift 50 lbs

Soft Skills

Exceptional Customer ServiceMinimal SupervisionEffective Communication

Industry Keywords

Diagnostic InstrumentsHospital Laboratory EnvironmentsField ServiceHematology InstrumentsChemistry Instruments

About the role

Key responsibilities & impact

Provide exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments
Serve assigned customers under minimal supervision
Troubleshoot, install, validate, maintain, and repair designated instrumentation
Complete preventative maintenance, field modifications, instrument repairs, and work order/service documentation accurately and on time
Occasionally travel across Canada to support sites using the company’s instrumentation
Report to the Quebec District Service Manager as part of the Service department serving the Chicoutimi/Jonquière area

Requirements

What you’ll need

Technical degree in biomedical, laboratory, electronics, or a related field with a minimum of 1 year of experience troubleshooting, installing, and maintaining laboratory equipment at customer sites OR 1 year of mechanical or electrical experience
Bilingualism in French and English, spoken and written
Ability to travel to the United States for training
Ability to regularly lift, move, slide, raise, and/or place up to 50 lbs.
Ability to stand, walk for prolonged periods, and sit; squat and kneel; ascend and descend stairs; reach with hands and arms
Field service experience is a plus
Technical service experience with hematology and chemistry instruments is a plus

Benefits

Comp & perks

Bonus/incentive pay eligibility
Paid vacation
Medical, dental, and vision insurance
Pension fund
Flexible remote work
Work-from-home arrangement
Reasonable accommodation for disabilities