Cisco

Software Engineer

• Support operating facilities and projects through technical engineering knowledge and project management skills
• Optimize facilities to deliver maximum value safely and reliably
• Provide technical engineering support for turnarounds and projects
• Develop and/or deploy industry leading technologies to reduce carbon, increase efficiency and maximize returns
• Use digitalization and data analytics to improve process operations and safety
• Complete Chevron's Horizons Program for early-career development

Facilities Engineering Chemical Engineer

Business Development Rep

• Develops strategic marketing plans, considering agency strengths, competitors, and market conditions.
• Identifies and secures profitable new business opportunities in target markets and develops and implements strategic plans, resulting in a specified increase in market share.
• Cultivates and maintains strong relationships with key agencies by providing tailored insurance solutions that meet their specific needs, leading to an increase in agency retention and satisfaction.
• Educates agencies on product features, market placement, and effective selling techniques.
• Drives revenue growth by achieving or exceeding sales targets.
• May develop and execute cross-selling and up-selling strategies.
• Conducts market research and competitive analysis to identify trends, opportunities, and threats, informing strategic decision-making.
• Performs other duties as assigned.

Senior Business Developer – Workers' Comp

Underwriter

• Leads the evaluation and underwriting of new and renewal business, ensuring alignment with Company underwriting guidelines and risk appetite
• Develops and implements advanced risk assessment models to make informed decisions on coverage, pricing, and terms
• Fosters strategic partnerships with actuaries, agents, brokers, and clients to obtain necessary information and provide guidance
• Procures and analyzes supplementary reports and screenings, such as motor vehicle reports, loss history reports, and external inspections, to support underwriting decisions
• Ensures proper documentation of underwriting decisions and compliance with state and federal insurance regulations
• Evaluates complex policy renewals and modifications, identifying opportunities for policy enhancements and risk mitigation
• Communicates underwriting strategies and decisions effectively to internal teams, agents, and brokers
• Monitors and shares insights on industry trends, regulatory changes, and market conditions
• Maintains effective business relationships with internal and external customers/coworkers, focusing on generating new business and retaining profitable business
• Monitors and evaluates underwriting practices, assisting with implementing strategic adjustments to improve overall effectiveness and outcomes
• Performs other duties as assigned.

Senior Production Underwriting Specialist – Excess Casualty

Attorney

• Assesses claims, including liability determination, coverage analysis, and damage evaluation.
• Assigns cases to outside counsel and evaluates their performance.
• Develops, prepares, and implements Claims Litigation strategy, including affecting settlements/reserves within prescribed limits.
• Works toward the resolution of claims files and attends arbitrations, mediations, or trials as necessary, but is not attorney of record.
• Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies.
• May provide oversight and supervision to outside counsel on claims-related litigation.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

Claims Attorney

• Responsible for leading the evaluation and underwriting of new and renewal business, ensuring alignment with Company underwriting guidelines and risk appetite.
• Analyzes and evaluates complex risk data to make informed decisions on coverage, pricing, and terms.
• Fosters strategic partnerships with claims, agents, brokers, and clients to obtain necessary information and provide guidance.
• Procures and analyzes supplementary reports and screenings to support underwriting decisions.
• Ensures proper documentation of underwriting decisions and compliance with state and federal insurance regulations.
• Evaluates complex policy renewals and modifications, identifying opportunities for policy enhancements and risk mitigation.
• Communicates underwriting strategies and decisions effectively to internal teams, agents, and brokers.
• Monitors and shares insights on industry trends, regulatory changes, and market conditions.
• Maintains effective business relationships with internal and external customers/coworkers, focusing on generating new business and retaining profitable business.
• Responsible for explaining and promoting products and services to drive market growth.
• Oversees the development and execution of comprehensive marketing strategies to effectively promote the company’s products to brokers and agents.
• Analyzes market trends and competitive landscape to identify strategic opportunities and makes recommendations for product enhancements and innovative marketing approaches.
• Responsible for leading marketing initiatives, including presentations, industry events, and broker/agent meetings, to showcase the company’s products and services.
• Responsible for evaluating underwriting and marketing practices, implementing strategic adjustments to improve overall effectiveness and outcomes.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

Senior Production Underwriting Specialist – Excess/Umbrella

Insurance

• Manage a nationwide inventory of Commercial Auto Bodily Injury claims, non-litigated and litigated.
• Review and evaluate coverage and liability.
• Investigate and maintain claims: o Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure timely, accurate claims payments.
• Ensure claims handling compliance pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Work toward becoming a technical expert on Commercial Auto.
• Interact with underwriting and marketing regarding claims trend issues.
• Performs other duties as assigned.

Senior Claims Specialist, Commercial Auto/Bodily Injury

Customer Support

• Processes incoming insurance documents, accurately entering customer information into internal systems.
• Handles inbound and outbound phone calls to address customer inquiries and follow-up on documentation or account issues.
• Reviews and replies to correspondence received through email customer service channels.
• Researches and resolves simple to moderately complex concerns and inquiries in real-time for customers and policyholders; refers more complex issues to more experienced staff.
• Determines the best method to resolve issues to ensure customer satisfaction and adherence to the organization’s policies.
• Coordinates problem resolution with necessary internal and external teams.
• Documents and updates customer records based on interactions.
• Works within guidance to arrange and prioritize activities to meet business objectives.
• Participates in team initiatives and shares feedback to improve processes and customer experience.
• Performs other duties as assigned.

Customer Service Representative – Specialty Equipment

• Leads the evaluation and underwriting of new and renewal business
• Develops and implements advanced risk assessment models
• Fosters strategic partnerships with actuaries, agents, brokers, and clients
• Procures and analyzes supplementary reports and screenings
• Ensures proper documentation of underwriting decisions
• Evaluates complex policy renewals and modifications
• Communicates underwriting strategies and decisions effectively
• Monitors and shares insights on industry trends
• Maintains effective business relationships
• Monitors and evaluates underwriting practices

• Responsible for overseeing Underwriting team operations, optimizing workflows and ensuring high productivity.
• Responsible for developing and implementing strategic plans for the Underwriting team to ensure alignment with business goals and objectives.
• Evaluates the quality and volume of underwritten risks and prepares detailed reports to communicate findings.
• Cultivates and leverages strategic relationships with internal and external stakeholders to drive and sustain profitable growth.
• Ensures meticulous documentation of underwriting decisions and maintains compliance with state and federal insurance regulations.
• Leads the assessment of policy renewals and modifications, identifying strategic improvements and risk mitigation opportunities.
• Oversees the delivery of exceptional customer service.
• Develops and monitors management reports on service levels, activities, and customer experiences, and implements strategic improvements as necessary.
• Manages and updates underwriting rules and guidelines, rating manual rules, and insurance laws and regulations as needed.
• Performs other duties as assigned.

Underwriting Manager – AgriBusiness Division

Director

• Manage an inventory of claims with nationwide scope of significant exposure involving complex liability and litigation.
• Review and evaluate coverage and liability.
• Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
• Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure that claims payments are issued timely and accurately.
• Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Serve as a technical expert on a product(s) and/or line of business.
• May provide technical guidance and direction to team members.
• Interact with underwriting and marketing regarding claims trend issues.
• Performs other duties as assigned

Claims Technical Director – Commercial Auto

• Understand and analyze business reports needed in the underwriting processes, including credit checks, bank agreements, and financial statements.
• Assess risk quality in compliance with company guidelines.
• Review the underwriting of others and make recommendations for extending surety credit including the terms and conditions.
• Develop and maintain strategic relationships with internal and external stakeholders.
• Communicate effectively.
• Must be highly organized to handle a variety of responsibilities.
• Deliver exceptional customer service.
• Make timely, informed decisions.
• Solve problems.
• Operate with integrity and honesty.
• Develop and implement strategic plans in alignment with business goals and objectives.
• Hold self and team accountable for achieving established objectives.
• Coach and develop team.

Contract Surety Bonds Underwriting Director

• Understand and analyze business reports needed in underwriting processes, including credit checks, bank agreements, and financial statements
• Responsible for risk selection/rejection, pricing, retention, growth, and profitability for branch office
• Assess risk quality in compliance with company guidelines
• Review underwriting of others and recommend extending surety credit including terms and conditions
• Develop and maintain strategic relationships with internal and external stakeholders
• Communicate effectively, deliver exceptional customer service, and make timely informed decisions
• Operate with integrity and hold self and team accountable for objectives
• Use independent judgment and initiative to support business goals
• Coach and develop the underwriting team
• Perform in-office work and travel within assigned territory

Commercial Surety Underwriting Regional Manager

• Investigate and adjust workers' compensation claims with high potential exposure
• Investigating losses
• Analyzing coverage, determining compensability and benefits
• Establishing reserves and negotiating settlements
• Conducting meetings on the phone with insureds and claimants
• Preparing large loss reports to both internal and external audiences
• Attending settlement conferences as assigned
• Working closely with defense attorneys and other vendors including medical case management, surveillance, etc.
• Work from a home office with occasional travel to claims reviews and meetings

Senior Claims Specialist, Workers' Compensation

• Manage an inventory of medical only and lost time claims
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability and damages
• Analyze and negotiate appropriate claim settlements/reserves within prescribed authority
• May attend arbitrations, mediations, depositions, or trials
• Convey information regarding coverage and settlements to insureds, claimants, and external partners
• Authorize payments within assigned authority limits and ensure timely payments
• Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
• Ensure compliance with all state reporting requirements
• Follow medical treatment guidelines and utilize vendors to ensure proper treatment and care
• Perform other duties as assigned

Claims Specialist / Senior Claims Specialist – Workers' Compensation

• Great American Insurance Group's Ocean Marine Division seeking Senior Production Underwriter/Production Underwriting Specialist to focus on Hull, Marine Liabilities and Cargo.
• Hybrid position based in New York, Windsor, or Boston offices.
• Leads evaluation and underwriting of new and renewal business ensuring alignment with Company underwriting guidelines and risk appetite.
• Analyzes complex risk data to make informed decisions on coverage, pricing, and terms.
• Collaborates with actuaries, agents, brokers, and clients to obtain necessary information and provide guidance.
• Procuring and analyzing supplementary reports and screenings to support underwriting decisions.
• Ensures proper documentation of underwriting decisions and compliance with state and federal insurance regulations.
• Evaluates complex policy renewals and modifications identifying opportunities for policy enhancements and risk mitigation.
• Communicates underwriting strategies and decisions effectively to internal teams agents and brokers.
• Stays updated on industry trends regulatory changes and market conditions.
• Maintains effective business relationships with internal and external customers/coworkers focusing on generating new business and retaining profitable business.
• Interprets explains and promotes products and services to drive market growth.
• Leads development and execution of marketing strategies to promote company’s products to brokers and agents.
• Analyzes market trends and competitive landscape to identify strategic opportunities for product enhancements and innovative marketing approaches.
• Leads marketing initiatives including presentations industry events and broker/agent meetings to showcase company’s products and services.
• Monitors and evaluates underwriting and marketing practices assisting with implementing strategic adjustments to improve overall effectiveness and outcomes.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection development and performance management for direct reports.
• Performs other duties as assigned.

Production Underwriting Specialist, Ocean Marine

• Conducts comprehensive reviews and evaluations of underwriting and operations applications, ensuring alignment with Company policies and underwriting guidelines.
• Collaborates with underwriters and brokers/agents to obtain additional information and clarify application details.
• Analyzes relevant data, including financial statements, property valuations, and loss histories to assess risk exposure.
• Prepares and maintains underwriting files, ensuring all documents and approvals are properly filed.
• Compiles reports on risk evaluations, policy statuses, and portfolio performance for underwriters and management.
• May underwrite new and renewal policy transactions within written authority.
• Enters and audits policy information on an assigned product, territory and / or agency in accordance with template rules.
• Reviews premium and loss data on an individual account as part of renewal underwriting, change underwriting, or mid-term underwriting.
• Orders, evaluates, and takes appropriate action on required reports, endorsement requests, service requests, and general correspondence.
• Research and respond to complex questions from brokers/agents.
• Evaluate and classify business, perform rating and develop sample policies in a timely manner in support of the quoting process.
• Issue and bill policies within SLAs Monitor the Wrap Up enrollment mailbox for insured requests and manage to a 48-hour processing SLA.
• Determine renewal & non-renewal status for wrap up programs or practice policies.
• Process non-renewals in a timely manner in accordance with state insurance regulations.
• Calculate renewal exposures, process and issue renewal policies within policy effective months.
• Oversee the premium audit process in collaboration with the Premium Audit Team.
• Act as a liaison between the Wrap Up administrator and the Premium Audit Team resolving any premium audit needs.
• Process and issue the final premium audits within 90 days of policy expiration.
• Participates in various departmental initiatives, including updates and enhancements to forms and interfaces, conducting user acceptance testing for systems and policies, and evaluating the impact on existing policies and practices.
• May provide guidance to less experienced staff and serve as a resource to other functional areas.
• Performs other duties as assigned.

Underwriting Assistant, Specialty Construction

Business Analyst

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops. As one of the largest Crop insurers in the country, Great American is recognized as a leader in this specialized marketplace.
Great American's Crop Division is looking for a Business Analyst to join the IT team. This individual will work ideally work a hybrid schedule out of the Cincinnati, OH office. The specific title and compensation for this role will be determined based on the selected candidate's experience and demonstrated capabilities.
Essential Job Functions and Responsibilities Requirements Gathering & Analysis Partner with business stakeholders to elicit, analyze, and document business requirements using industry-standard techniques Translate business needs into clear functional specifications, user stories, and acceptance criteria Perform gap analysis between current and future state processes Lead requirements strategy for complex, enterprise-wide initiatives (senior level)
Process Improvement Identify process inefficiencies and recommend optimization opportunities Support process redesign initiatives using data-driven insights Document current and future state process flows Lead enterprise process improvement across multiple business units (senior level)
Stakeholder Management Serve as liaison between business units, IT teams, and external vendors Facilitate requirements sessions and demos with stakeholders at various organizational levels Manage stakeholder expectations and communicate project impacts Interface with senior leadership and mentor team members (senior level)
Project Support Support project delivery by ensuring requirements align with business objectives Track requirements traceability throughout the project lifecycle Identify and escalate risks related to requirements and scope Serve as BA lead on large programs and coordinate across multiple project streams (senior level)
Documentation & Reporting Create and maintain comprehensive requirements documentation (BRDs, FRDs, user stories) Develop process flows, data models, and system interaction diagrams Develop business architecture artifacts and executive-level presentations (senior level)
Solution Evaluation Analyze proposed solutions for feasibility and business value Conduct cost-benefit analysis for recommended approaches Lead solution evaluation for multi-system integrations (senior level)
Testing & Validation Develop test scenarios and coordinate UAT activities Validate delivered solutions meet documented requirements Define UAT strategies for complex implementations (senior level)
Change Management Support organizational change initiatives through stakeholder engagement Assist in developing training materials and documentation Develop comprehensive change management strategies and training programs (senior level)

• Develop, design, implement, and maintain comprehensive training programs and resources for internal employees and agents
• Deliver engaging interactive training sessions both in-person and virtually
• Provide technical training and support for agents, growers, and employees
• Evaluate the effectiveness and impact of our training programs
• Seek feedback and make continuous improvements to coursework
• Collaborate with subject matter experts, internal stakeholders, and external partners to ensure training meets business objectives and compliance standards
• Foster a culture of continuous learning and professional growth
• Travel up to 50% to deliver training sessions, attend industry conferences, and meet with stakeholders across different regions
• Performs other duties as assigned

Crop Insurance Training Specialist

• Mid-Continent Group focusing on construction defect losses nationwide with complex litigated claims.
• Manage an inventory of claims of significant size, complexity, or a specific line of business.
• Investigate and maintain claims: Review and evaluate coverage and liability.
• Secure necessary information (i.e.: reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
• Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey the most complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure that claims payments are issued in a timely and accurate manner.
• Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Obtain and maintain appropriate licensure in applicable venues.
• Serve as the technical expert on a product(s) and/or line of business.
• Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business.
• Plan for and ensure that performance targets are met.
• Interact with underwriting and marketing regarding claims trend issues.

Senior Claims Representative/Claims Specialist

Consultant

• Leads risk engineering calls with prospective insureds for large construction OCIP and CCIP opportunities to provide underwriting with an assessment of the risk.\n• Identifies potential risk exposures and develops strategic recommendations to mitigate identified risks.\n• Interprets and analyzes loss data to identify root causes and determine sound loss prevention strategies to better manage the risks on the project.\n• Provides advanced technical construction guidance and conducts training for clients on safety practices and OSHA 1926 regulatory compliance as it relates to worker's compensation and general liability coverages.\n• Monitors the effectiveness of loss control measures and makes strategic adjustments to improve outcomes as needed.\n• Must have experience with large contractors and large construction projects.\n• Experience with wrap-up jobs (both owner controlled, and contractor controlled) is preferred.\n• Performs other duties as assigned.

Facilities Engineering Chemical Engineer

Senior Business Developer – Workers' Comp

Senior Production Underwriting Specialist – Excess Casualty

Claims Attorney

Senior Production Underwriting Specialist – Excess/Umbrella

Senior Claims Specialist, Commercial Auto/Bodily Injury

Customer Service Representative – Specialty Equipment

Senior Production Underwriting Specialist – Excess Casualty

Underwriting Manager – AgriBusiness Division

Claims Technical Director – Commercial Auto

Contract Surety Bonds Underwriting Director

Commercial Surety Underwriting Regional Manager

Senior Claims Specialist, Workers' Compensation

Claims Specialist / Senior Claims Specialist – Workers' Compensation

Production Underwriting Specialist, Ocean Marine

Underwriting Assistant, Specialty Construction

Business Analyst

Crop Insurance Training Specialist

Senior Claims Representative/Claims Specialist

Senior Loss Control Consultant