Systems Engineer

• Atuar no desenvolvimento e suporte de soluções sistêmicas, participando do ciclo completo de desenvolvimento de software, com foco em aprendizado contínuo, qualidade de código e colaboração em equipe.
• Desenvolver e manter aplicações web (Front-End e Back-End);
• Apoiar na implementação de soluções utilizando **Java e/ou ReactJS;**
• Participar das etapas do ciclo de desenvolvimento (análise, desenvolvimento, testes e manutenção);
• Desenvolver e consumir integrações entre sistemas (REST e SOAP);
• Realizar consultas e manipulação de dados em bancos Oracle;
• Atuar em equipes ágeis, contribuindo com entregas incrementais;
• Seguir boas práticas de desenvolvimento, versionamento e qualidade de código;
• Apoiar na identificação e solução de problemas técnicos;
• Colaborar com times multidisciplinares;

Analista de Sistemas, Junior

Recruitment

• Manage end-to-end recruitment and selection processes for the region's stores (job briefing, job posting, candidate outreach, interviews, group assessments)
• Manage and control open positions
• Post job openings and proactively source candidates through external recruitment channels
• Monitor and manage recruitment and selection metrics
• Conduct store visits.

Mid-level Recruitment and Selection Analyst

Risk

• Act as the reference for ITSM practices, continuous improvement, and the development of new practices to deliver focused work aligned with the business strategy.
• Plan the implementation and/or optimization of IT governance processes and controls, aligned with area standards and market best practices, ensuring process compliance and excellence across all operations.
• Drive improvements in governance process efficiency through work guided by performance metrics (KPIs).
• Create mechanisms to monitor process performance to ensure maturity advancement.
• Manage critical governance processes.
• Serve as a focal point for internal and external audit processes to ensure alignment, organization, visibility, and efficiency in deliverables.
• Lead action plans to resolve critical issues that may involve multiple teams.
• Implement or enhance IT governance processes and controls, aligned with area standards and market best practices.
• Identify, plan, and support technology teams in executing or implementing processes that add value and are aligned with business strategy.
• Coordinate action plans to address problems and deviations that impact process maturity.
• Participate in the incorporation of processes into the ITSM tool.
• Present results reports on the progress of assessed processes to IT managers and leadership.

Process Governance Specialist – Tech

Analyst

• Manage inventory for physical stores and e-commerce, aiming to reduce stockouts without creating excess inventory;
• Report and monitor supply area KPIs, identifying opportunities for improvement and performance gains;
• Analyze inventory by evaluating historical demand and forecasts, as well as seasonality and promotional effects;
• Prepare inventory for seasonal peaks, monitoring sales accelerations and mitigating stockouts;
• Stock physical stores and e-commerce by aligning sales performance and stockout indicators with commercial strategy;
• Assess variances and identify root causes of supply issues, and develop and execute consistent action plans;
• Serve as the focal point for supply matters related to the categories under your responsibility;

Supply Chain Analyst

• Demand and Payroll Evolutions Management
• Monitor and manage tickets, incidents and enhancement requests related to payroll and HR modules (Positions and Compensation, Transportation Allowance, Accounting Interface) with the vendor and internal teams.
• Ensure visibility and follow-up on requests, guaranteeing deadlines and the quality of deliveries.
• Release Planning and Governance
• Plan, monitor and track the payroll vendor's update schedule (releases).
• Ensure deadlines are met and the quality of system deliveries.
• Coordinate and oversee the homologation/testing process, ensuring that involved areas execute tests within agreed deadlines.
• Payroll Rule Configuration and Maintenance
• Configure new payroll criteria, rules and requirements according to business definitions and legislation.
• Ensure compliance with SLAs and established governance for implementing changes.
• Ensure consistency and traceability of applied configurations.
• People & Culture Systems Support
• Handle tickets and requests related to Gente Online, Benefits and HR process workflows.
• Contribute to the stability, improvement and continuous evolution of these solutions.
• Payroll Quality and Cleanup
• Conduct continuous cleanup of payroll parameters to improve stability, performance and reduce inconsistencies.
• Identify root causes of recurring issues and propose structural improvements.
• Support improvements in data quality and reliability of generated information.
• Role Differentiators (expected value)
• Integrated view across processes, systems and HR operations.
• Strong organization, prioritization and stakeholder management skills.
• Take a leading role in evolving the operational maturity of the area, reducing rework and increasing predictability.

Senior HR Systems Analyst

Procurement

• Responsible for managing the supply chain for the category in which they will operate;
• Responsible for the gross margin of negotiations (conducted by their team);
• Responsible for on-time delivery of orders;
• Seek national and import opportunities and propose creative solutions;
• Monitor the economic environment and map short-, medium- and long-term impacts;
• Organize raw material trade fairs/events for the segment they will be responsible for;
• Source/prospect suppliers for the category they will manage;
• Ensure strong relationships with suppliers and other departments;
• Understand the competitive market;
• Develop sourcing for trims and accessories within the category.

Sourcing Manager

• Perform account reconciliations and account analyses;
• Support the monthly accounting close;
• Prepare management reports and financial statements;
• Ensure correct classification of accounting entries;
• Support internal and external audits;
• Contribute to process improvements and internal controls.

Accounting Analyst – Mid-level

• Prepare briefings and align scope with suppliers, agencies, and internal stakeholders;
• Analyze and control budgets, conducting studies and simulations to assess feasibility and return for the company;
• Follow up on events with all involved teams and departments;
• Review and monitor approved vs. actual budgets;
• Manage administrative routines such as contracts, payments, and other requirements to ensure the smooth operation of the department and deliverables;
• Create and implement detailed schedules to ensure all deadlines are met;
• Conduct post-event analyses to identify lessons learned and propose continuous improvements;
• Experience managing suppliers/vendors (production, logistics, promotional items, set design/scenography, etc.);

Senior Brand Experience Analyst

Ecommerce

• Execute the ordering and curation of the website storefronts, considering:
• Sales performance;
• Conversion rate;
• New arrivals and launches;
• Commercial opportunities (price, margin, campaigns).
• Regularly review storefronts and ordering, always checking size assortment and product availability;
• Support the commercial team in creating product lists for campaigns and site activations;
• Monitor storefront performance data and propose improvements based on KPIs;
• Coordinate with areas such as Studio and Merchandising to ensure visual communication aligns with proposed featured items;
• Creation and governance of site collections and URLs.

E-Commerce Assistant

• Desenvolver análises avançadas para avaliação de campanhas de CRM (Email, SMS, Push, WhatsApp e RCS);
• onduzir e estruturar testes A/B, incluindo: desenho experimental, definição de hipóteses, cálculo de significância estatística, mensuração de lift.
• Construir modelos analíticos como: Propensão de compra, Propensão por canal, Identificação de clientes sazonais, Modelos de uplift (incrementalidade);
• Gerar projeções de impacto e estimativas de resultado (uplift esperado, receita incremental);
• Apoiar o planejamento de campanhas baseado em dados e priorização de oportunidades;
• Criar e evoluir segmentações inteligentes de clientes;
• Analisar comportamento de clientes e jornada omnichannel;
• Garantir qualidade e consistência dos dados utilizados em análises;
• Apoiar definição de estratégia de contato (controle de pressão, canais, frequência);
• Traduzir análises complexas em recomendações executivas claras;
• Atuar como ponto de apoio técnico para analistas plenos/juniores (se houver).

Analista Sênior de Analytics

• Develop, test, and maintain applications with a predominant focus on back-end, ensuring performance, scalability, and security;
• Design and implement APIs, services, and integrations between internal and external systems;
• Participate in software architecture definition, contributing technical decisions and best practices;
• Optimize database queries and ensure efficient handling of large volumes of data;
• Ensure code quality through automated tests, code reviews, and use of development standards;
• Monitor, diagnose, and fix production issues, ensuring application stability and high availability;
• Collaborate with front-end, product, QA, and infrastructure teams to deliver complete, integrated solutions;
• Participate in agile ceremonies (planning, daily standups, review, retrospective), contributing estimates and timelines;
• Document technical solutions, APIs, and processes to support system maintenance and evolution;
• Support and mentor junior developers, sharing knowledge and promoting best practices;

Systems Analyst, Mid-level

Security Engineer

• Support ensuring compliance with information security policies and regulations;
• Support governance activities with business and Technology areas for matters related to information security and cyber risks;
• Assist in creating and formatting security-related documents that require frequent updates, modifications, storage, and availability for reference and audit purposes;
• Work closely with other information security teams to ensure the overall effectiveness of C&A's information security program;
• Support the process of assessing vendors' information security maturity;
• Assist with information security awareness initiatives for employees and third parties;
• Support the development and measurement of information security metrics;

Information Security Assistant

• Realizar a conferência e análise de documentos fiscais, assegurando a correta aplicação da legislação vigente;
• Apurar os tributos indiretos, garantindo o correto recolhimento dos mesmos (ICMS, ICMS ST, IPI, DIFAL, ANTECIPADO, etc);
• Elaborar e enviar as obrigações acessórias pertinentes aos tributos estaduais (DAM, DAPI, DEVEC, DIEF, DIME, DIPAM, GIA, GIAM, GIM, EFD ICMS/IPI, etc);
• Apoiar na preparação de relatórios e demonstrativos fiscais para a gestão;
• Acompanhar as mudanças na legislação tributária;
• Participar da análise de processos fiscais para identificar oportunidades de otimização tributária;
• Suporte as demais áreas do negócio em projetos;
• Colaborar com a equipe em auditorias internas e externas relacionadas à área fiscal;
• Manter o controle e a organização de arquivos e documentos fiscais.

Analista Tributário Jr – ICMS/IPI

Growth Marketing

• Monitor and support the performance of paid and organic channels, including paid media, SEO, CRM, WhatsApp, Loyalty/Points Program, Social Selling and Live Commerce;
• Perform performance diagnostics by channel, campaign, category, cohort and customer journey;
• Build unit economics analyses, evaluating CAC, LTV, ROAS, contribution margin and payback;
• Develop models (Excel) and scenarios to support investment and capital allocation decisions;
• Identify signs of diminishing marginal growth and recommend resource reallocation to maximize incremental return;
• Prepare executive reports with insights, recommendations and action plans;
• Work collaboratively with Marketing, Commercial (Sales), CRM, BI, Analytics, Technology, CX and Finance;
• Support A/B tests and experimentation initiatives for continuous performance improvement;
• Monitor market trends, benchmarks and new technologies applied to growth.

Performance Specialist – Digital Growth

Customer Success Manager

• Messaging planning and control: campaign prioritization, cadence of touches, and management of the communication cadence
• Customer base analysis and segmentation: identifying priority audiences, optimal moments to engage, and activation opportunities
• Daily monitoring of CRM performance, consolidating metrics and reporting to the team and management
• Governance and organization of all active CRM initiatives, ensuring visibility of status, issues and opportunities
• Conducting simulations and projecting expected impact by campaign, segment, or customer journey
• Accessing and extracting data directly from the company's database for analyses, base studies and projection models
• Identifying and proposing process improvements for the CRM operations team
• Supporting the development and evolution of campaign management platforms, translating business needs into technical requirements
• Continuous monitoring for anomalies in the database, performance drops and other operational warning signs.

CEA