Cayuse Holdings

Designer

• Program digital lighting consoles across diverse production environments.
• Design professional lighting plots, patch lists, and assist with the rigging plan to ensure compliance with indoor/outdoor venue requirements and client vision.
• Address digital fixtures and special effects coordination, including lasers, fog machines, and advanced lighting elements.
• Configure, test, and troubleshoot lighting and special effect systems for live productions, rehearsals, and pre-recorded environments to ensure reliable and professional execution.
• Familiarity with diagnosing connectivity issues related to DMX, digital consoles, and other lighting protocols.
• Demonstrate mastery of multiple lighting network protocol languages (e.g., DMX and other advanced protocols) to ensure industry-standard functionality.
• Showcase experience with multiple cue lists, advanced event list programming, and LED color mixing technologies.
• Other duties as assigned.

Lighting Designer Engineer

QA Engineer

• Design, develop, and maintain robust automated test scripts using Selenium.
• Build and enhance automation frameworks (data-driven, hybrid, or BDD).
• Perform functional, regression, integration, and system testing.
• Analyze business requirements and create comprehensive test scenarios and test cases.
• Collaborate with developers, product owners, and architects to clarify requirements.
• Participate in Agile ceremonies (sprint planning, grooming, retrospectives).
• Perform API testing (manual and automated).
• Conduct defect tracking, root cause analysis, and impact assessment.
• Ensure CI/CD pipeline integration of automation suites.
• Provide test coverage analysis and quality metrics reporting.
• Other duties as assigned .

QA Engineer / Automation Tester

Security Engineer

• Lead end to end System Security & Privacy Plan (SSP/SSPP) development, maintenance, and updates for enterprise systems.
• Drive remediation activities through POA&M management, ensuring timely closure of compliance gaps.
• Translate penetration testing and vulnerability findings into actionable remediation work items (EPICs/user stories).
• Coordinate with application, infrastructure, and security teams to validate remediation through re-testing and evidence.
• Oversee risk-based vulnerability management, including prioritization and SLA-driven remediation.
• Provide governance oversight for endpoint protection, web application security, and cloud security controls.
• Produce assessor ready documentation, including configurations, monitoring evidence, approvals, and incident traceability.
• Support continuous audit readiness and reduce repeat findings through disciplined governance and documentation practices.
• Other duties as assigned.

IT Support

• Handle the most complex IT technical support requests for the client’s user base and lead the other Service Center Technicians in direction of providing the utmost support.
• Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
• Analyze and resolve operational issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.
• Provide reports for technical support activity, property accountability, lead meetings and event schedules.
• Other duties as assigned.

Help Desk Technician IV – Lead

• Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
• Maintain favorable customer relations by handling requests in a tactful and professional manner.
• Handles calls of less complexity and are primarily routine or basic in nature.
• Follow basic procedures and scripts.
• More complex customer inquiries may be passed to higher level Service Center Technicians.
• Other duties as assigned.

Help Desk Technician

• Support requests for a broad internal user base.
• Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
• Provide reports on technical support activity, property accountability, and event schedules.
• Maintain meeting, training, and conference room schedules while coordinating technical support for each room.
• Other duties as assigned.

Help Desk Technician II

• Develops knowledge base articles (KBAs) and customized reports to support Service Center operations, tracking key performance indicators (KPIs)
• Identifies and develops KBA’s and customized reports relating to all of Service Center including first contact resolution rate and other identified Service Center KPI’s.
• Identifies trends and analyzes current support models and incident trends to develop new processes and procedures.
• Manage and document customer support issues, internal support processes, identify required processes and improvement to current processes, identify and report remediation and customer satisfaction reports using a structured system for task resolution and document support models.
• Analyze and resolve operational processes for the technical support center.
• Assist the Service Center Lead(s) and Federal Functional Lead in prioritizing tasks and procedures for the Service Center.
• Identify, develop, and provide customized reports and knowledge base articles for technical support activity, property accountability, meetings, and event schedules.
• Other duties as assigned.

Help Desk Lead, Knowledge Base Article and Reporting

• The Help Desk Technician III handles the most complex IT technical support requests for the client’s user base.
• Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
• Analyze and resolve operational problems for the technical support center and assist the client’s technical monitor in prioritizing tasks for the Service Center Technicians that are working on task resolution.
• Provide reports for technical support activity, property accountability, and event schedules.
• Other duties as assigned.

Help Desk Technician III

Software Engineer

• Design, develop, and deploy Power Platform solutions to automate business processes and enhance end-user productivity
• Convert existing PDF forms to Microsoft Forms including the redesign, building and testing of the forms
• Integrate new and existing Microsoft Forms with new and existing Power Automate Flows
• Design, build and test Power Automate Flows intended to automate repetitive and/or manual tasks to improve efficiency
• Incorporate approval routing, Outlook email and SharePoint list integration into Power Automate Flows
• Plan, design and execute a SharePoint Online intranet including a HUB site that aligns with organizational needs and objectives
• Migrate content, including PDF documents and Microsoft forms, from a Drupal Version (10.6.2 or higher) content management system to SharePoint Online
• Administer and maintain SharePoint Online environments, including creating and configuring site collections and sites, managing day-to-day operations of sites, libraries, and lists
• Oversee and improve existing SharePoint permissions, groups, and security settings to meet best practices
• Respond to helpdesk tickets, diagnose and resolve end user issues related to SharePoint Online, Power Platform, etc.
• Implement best practices for data integrity, security, and governance to meet organizational and regulatory security standards and requirements
• Engage with end users and stakeholders to understand business needs, participate in meetings focused on site content, enhancements, and governance, and deliver clear, actionable technical solutions that align with organizational objectives
• Provide technical and analytical guidance to other developers, team members, and end-users regarding solution design and troubleshooting
• Mentor and train junior developers or team members on Power Platform, and SharePoint best practices
• Deliver end-user training, comprehensive documentation, and best practices
• Other duties as assigned

Power Platform and SharePoint Online Developer

Full-stack Engineer

• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Participating in the completion of deliverables according to the definition of done for this Agile team.
• Documentation of the solutions, analysis, problem resolution, design, development, communication with other team members and participation in solution delivery, and other responsibilities required for the unit operations.
• Supports applications in multiple environments with coding testing, peer reviews, documentation, defect root cause analysis, and troubleshooting as required.
• Other duties as assigned.

Financial Planning and Analysis

• Teach users how to navigate and use the system effectively.
• Create and deliver training materials for PeopleSoft Financials modules.
• Help participants understand the system’s features and processes.
• Prepare, conduct, and evaluate technical training programs.
• Write literature and materials to be used in programs and design exercises to enhance lectures.
• Deliver on-site and web-based training courses covering software solutions.
• Lead development of infrastructure for information delivery.
• Assist with formatting training materials created by other DIR Staff as requested.
• Determine needs and develop plans to meet the need of customers.
• Assist in the design of computer-based and multimedia curriculum.
• Plan, direct, and undertake classroom training, electronic learning, multimedia programs.
• Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
• Research and recommend vendors and costs for various training methods.
• Organize and draft a curriculum that breaks a complex subject into logical units of instruction.
• Teach short technical courses to maintain proficiency and develop new instructional techniques/courses.
• Gather, analyze, translate, and compose technical information into clear, readable materials.

PeopleSoft Financials Instructor, Trainer 3

Consultant

• Evaluate existing documentation, identifying improvement areas, and advising on implementation strategies.
• Evaluate emerging technologies such as additive manufacturing (3D printing) to reduce costs and improve scalability for drone components, particularly lightweight materials.
• Develop strategies to incorporate sustainability practices, including renewable energy solutions and waste minimization, to align with federal requirements for green manufacturing.
• Align with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
• Conduct a detailed analysis of the existing business case developed by the team and subcontractor, quickly digesting project goals, assumptions, resource allocations, and proposed workflows.
• Identify risks, gaps, or inefficiencies in the plan and recommend actionable improvements.
• Provide guidance on aligning manufacturing strategies with federal customer needs, focusing on cost efficiency, operational scalability, and compliance with NDAA, FAR, DFARS, and other Federal Acquisition supplements.
• Evaluate proposed assembly workflows to optimize efficiencies and ensure scalability.
• Advise on measurable metrics for production performance, quality assurance, and operational bottleneck resolution.
• Assess the feasibility of transitioning modular pilot setups to permanent manufacturing facilities and define best practices for scaling.
• Evaluate planned compliance measures across safety, cybersecurity, and regulatory requirements.
• Ensure manufacturing, packaging, and shipping workflows align with relevant federal safety and quality protocols.
• Ensure robust cybersecurity measures aligned with CMMC (Cybersecurity Maturity Model Certification) requirements for protecting procurement and operational data across manufacturing workflows.
• Support leadership in achieving certifications for ISO 9001 (Quality Management) clause 8.5 and ISO 27001 (Information Security) to meet industry standards and federal compliance.
• Assess the current plans for vendor relationships, sourcing strategies, and inventory management.
• Recommend ways to streamline supply chains to enable scalable and cost-effective production.
• Implement predictive inventory planning tools to forecast material demands and flag reorder levels while supporting just-in-time supply chain practices.
• Develop supply chain risk management plans for sourcing critical components to mitigate supply chain risks during scaling operations.
• Refine existing processes and identify opportunities for lean manufacturing, cost reduction, and process efficiencies.
• Recommend tools and methodologies for tracking production workflows, inventory, and supplier performance.
• Introduce continuous improvement methodologies (e.g., Kaizen) to enable iterative enhancements across drone manufacturing workflows.
• Define key performance indicators (KPIs) to monitor process efficiency, cycle times, throughput rates, rework percentages, and delivery accuracy.
• Guide executive leadership in adopting additive and advanced manufacturing technologies for efficient production and cost savings.
• Implement Lean Manufacturing and Six Sigma methodologies to optimize workflows, reduce waste, and improve quality assurance.
• Perform technical readiness assessments to identify key production technologies to scale operations efficiently from pilot setup to permanent facilities.

Drone Assembly, Manufacturing Consultant

Program Manager

• Lead and coordinate all aspects of program execution, including planning, milestone tracking, and risk mitigation.
• Serve as a liaison between government stakeholders, and internal teams to foster transparent communication and collaboration.
• Define and implement program goals, objectives, schedules, and performance metrics in alignment with contractual requirements and organizational priorities.
• Develop strategy and action plans for program success and troubleshoot issues to ensure effectiveness and efficiency in program delivery.
• Provide advanced advisory expertise and solutions tailored to the client’s requirements to solve operational challenges and achieve desired outcomes.
• Ensure program deliverables meet or exceed quality standards defined by the client’s requirements.
• Identify, assess, and mitigate programmatic risks affecting quality, timeline, or budget.
• Manage budgets, forecasts, and financial reporting to meet contractual and organizational expectations.
• Develop contingency plans to address program challenges and ensure continuity of operations.
• Manage cross-functional and multidisciplinary teams by delegating tasks, evaluating performance, and fostering professional development.
• Motivate and empower teams with clear guidance and leadership to achieve program excellence.
• Conduct regular briefings to government representatives, contract officers, and technical leads to maintain alignment and address concerns.
• Build long-term partnerships with agency stakeholders by providing exemplary service and maintaining accountability.

Program Manager, SME

Analyst

• Provide support services to advance the client’s mission by actively monitoring global developments in religious freedom.
• Develop strategies, initiatives, and policy responses tailored to assist embassies and other bureaus in effectively addressing these developments.
• Review of unclassified and classified information sources.
• Conducting research, drafting documents, managing data entry within appropriate computer systems.
• Facilitate verbal and written communications, and engage with relevant stakeholders both internal and external.
• Travel periodically to assigned countries/regions in support of Ambassador at Large, Senior Official, or other members of Office leadership, or for purposes of information gathering and country conditions monitoring.
• Help compile and contribute information to the annual International Religious Freedom Report.
• Prepare information for entry into relevant computer systems and to inform policy determinations and decisions regarding statutory visa ineligibility.
• Brief officials on the implications of developments related to religious freedom and related rights.
• Responding to specific requests for information on religious freedom from within the Department and other government agencies.
• Help compile project results, develop strategic plans for outreach and engagement and assist in their implementation.
• Other duties as assigned.

Junior Religious Freedom Analyst

• Serve as Regional Advisor to the following states: AL, FL, GA, MS, PR. VI.
• Conduct and Manage client workshops.
• Safeguard government issued computers and any other government property.
• Ensure proper contractor identification on all verbal, written, telephonic, or digital correspondence and products.
• Travel to States within their assigned regions and conduct Readiness Improvement Workshops.
• While utilizing government facilities, all personnel will observe utilities conservation practices.
• Conduct State/unit level DMOSQ/PME/AFAM Selection/PRW workshops within their region of responsibility.
• Assist other Regional Advisor’s with necessary workshops as requested and as schedule permits.
• Conduct State level workshops one to two times annually with each State, Territory, or District within assigned region.
• Review Soldier records to verify training requirements needed or that have been satisfied to develop a plan to improve DMOSQ and PME/DLC qualifications.
• Focus on units with DMOSQ percentages of less than 75% based on their Authorized Strength.
• Analyze PME rates and draft plans for the State, Territory, or District to reduce legacy rates below 20%.
• Review quota seat management and integration of both IET and reclassification training to open training seats and reduce reclassification costs.
• Conduct readiness review and implementation planning in coordination with State/Territory Quota Source Managers to facilitate an increase in DMOSQ.
• Provide a matrix which encompasses objectives and accomplishments based on the program’s implementation plan.
• Identify those who are not currently scheduled for training and provide draft plans to reduce the number of non-enrollees.
• Compare trends and provide recommendations to improve business processes and procedures related to DMOSQ and PME/DLC qualifications.
• Evaluate the effectiveness of support, efficiency of operations, and compliance with NGB regulations, guidelines, and directives and recommend new innovations to achieve improved DMOSQ and PME/DLC qualifications.
• Track chronic non-DMOSQ population (defined as three or more years of non-DMOSQ)
• Conduct site visits as required with Recruit Sustainment Program, Regional Training Institute (RTI) Liaison offices, and other designated locations within assignment.
• Visit training sites, State, and unit stakeholders to develop a relationship and explain the desired outcome for that region and States.
• Provide After Action Reviews (AAR) or trip reports to ARNG-TRI no later than three days after completion of a workshop or conference.
• Provide a list of concerns and issues, as they arise during workshops, to present to TRI for analysis and resolution.
• Other duties as assigned.