Cayuse Holdings

Manager

• Lead and oversee all contractor personnel and O&M functions at the assigned site
• Ensure staffing coverage across all shifts and maintain high-performing operational teams
• Maintain operational mission continuity and compliance with safety, security, quality, logistics, facilities, and staffing requirements
• Coordinate with host-installation entities for mission readiness, inspections, and operational support
• Serve as the on-site interface to local and external government customers
• Respond to performance issues, outages, inspections, and emergency situations
• Act as the primary decision-maker and escalation authority for after-hours needs
• Ensure integration and communication across quality, security, logistics, facilities, emergency response, and other cross-functional areas
• Support cross-training within the management team
• Oversee and coordinate technical and bargaining-unit activities
• Comply with range, safety, security, and access requirements at the remote desert/range site on White Sands Missile Range
• Report to the Program Manager
• Provide 24/7 operational readiness and occasional after-hours support

Site Manager

Operator

• Operate assigned telescope/sensor and mission-system workstations during designated mission periods
• Execute authorized tasking in alignment with operational requirements and mission objectives
• Monitor system performance, weather conditions, task execution quality, and the operational environment
• Identify, document, and report anomalies to appropriate personnel
• Initiate support for system restoration or corrective actions
• Maintain operational logs and adhere to checklist protocols
• Ensure compliance with communication, security, and mission-specific product requirements
• Participate in cross-training across authorized operator stations
• Meet cross-training and coverage requirements, including participation in a cross-trained operator pool for Maui stations
• Perform other duties as assigned
• Report to the Program Manager

Sensor Operator

Program Manager

• Develop, implement, and sustain the Quality Management Program
• Ensure alignment with organizational goals, industry standards, and contract requirements
• Create and maintain the Quality Program Plan (QPP) aligned with the Performance Work Statement (PWS)
• Design, maintain, and execute surveillance schedules
• Lead comprehensive internal audits covering processes and deliverables
• Prepare and deliver Monthly Quality Status Reports with metrics and analysis
• Evaluate compliance with PWS standards, AQLs, deliverables, staffing commitments, and performance objectives
• Monitor performance data to support contractual obligations and operational goals
• Lead root-cause analyses, corrective action plans, preventive action measures, and trend analyses
• Verify issue closure and track measurable progress
• Coordinate with site quality focal points for program consistency and quality execution
• Execute quality functions independently and avoid conflicts of interest
• Support team cross-training and coverage of critical quality functions
• Perform other duties as assigned

Quality Program Manager

• Develop, implement, and sustain the Quality Management Program
• Align quality programs with organizational goals, industry standards, and contract requirements
• Create and maintain the Quality Program Plan (QPP) aligned with the Performance Work Statement (PWS) and quality standards
• Design, maintain, and execute surveillance schedules
• Lead comprehensive internal audits covering processes and deliverables
• Prepare and deliver Monthly Quality Status Reports with metrics and analysis for internal and external stakeholders, including Federal or defense contracting entities
• Evaluate compliance with PWS standards, Acceptable Quality Levels (AQLs), deliverables, staffing commitments, and performance objectives
• Monitor and leverage performance data to exceed contractual obligations and operational goals
• Lead root-cause analyses, corrective action plans, preventive action measures, and trend analyses
• Verify issue closure and track measurable progress through structured processes
• Coordinate with site quality focal points to ensure program consistency and quality execution
• Independently execute quality functions and maintain boundaries of responsibility to avoid conflicts of interest
• Support team cross-training and coverage of critical quality functions
• Perform other duties as assigned
• Report to the Program Manager

Platform Engineer

• Administer and scale Jira, Confluence, Jira Service Management, and Crowd across multiple enclaves
• Design, configure, and optimize workflows, fields, screens, schemes, dashboards, reports, templates, and permissions
• Manage Atlassian Marketplace apps, including installation, configuration, upgrades, licensing, troubleshooting, and performance validation
• Oversee access and identity management using Crowd, Microsoft Entra ID, and SSO/SAML integrations
• Perform platform operations including upgrades, patches, deployments, backups, log management, and monitoring
• Implement monitoring, alerting, and logging to identify performance, stability, and capacity issues
• Partner with infrastructure and security teams on high availability, disaster recovery, and backup/restore strategies
• Triage and resolve support tickets and provide tier 2/3 support
• Develop knowledge articles, how-to guides, and training materials
• Engage mission teams to translate requirements into scalable tool configurations
• Support FISMA/ATO documentation, audits, and configuration baselines
• Enforce security controls, least privilege, data protection, and logging requirements
• Establish Atlassian standards, patterns, guardrails, and best practices
• Collaborate with Agile, DevSecOps, and mission delivery teams to support Agile/SAFe processes
• Identify automation, workflow efficiency, and user-experience improvements
• Participate in roadmap planning, feature evaluation, capacity planning, and migration or modernization initiatives
• Perform other duties as assigned

General

• Receive, verify, and process visitors and guests at the Visitor Control Center
• Issue retention, temporary, visitor badges, and guest decals according to approvals and clearance levels
• Produce and issue Common Access Cards (CACs)
• Conduct fingerprinting and capture credential photographs, including passport and ISOPREP photos
• Conduct personnel and item inspections using X-Ray systems, walk-through metal detectors, and hand-held detection devices
• Identify, escalate, and document prohibited items and security anomalies
• Operate and maintain Government-furnished screening, credentialing, and access-control equipment
• Collaborate with Government security offices to troubleshoot access issues and resolve credential and system discrepancies
• Collect, maintain, and report visitor-control statistics and operational data
• Document actions, incidents, and access transactions in approved Government systems
• Perform other duties as assigned

Visitor Control Specialist

Supervisor

• Serve as the on-site point of contact for the government's Security Office, COR, and Facility Security Officer
• Provide regular updates to the Program Manager on site status, staffing, and operational concerns
• Lead, coordinate, and supervise access control and security operations at the assigned facility
• Ensure compliance with post orders, SOPs, customer security directives, and CenCore standards
• Conduct shift turnovers, personnel inspections, readiness checks, and site compliance inspections
• Respond to security incidents, access issues, and customer escalations
• Supervise access control officers and administrative support personnel
• Manage duty schedules, shift coverage, and timekeeping compliance
• Mentor and coach personnel and support onboarding and clearance processing
• Lead performance assurance and continuous improvement efforts
• Enforce prohibited-item detection, badge verification, controlled-area access, and emergency-response procedures
• Maintain inspection-ready documentation, logs, and incident reports
• Identify procedural gaps and recommend improvements or corrective actions
• Support training delivery and maintain current post certifications
• Relay updated Intelligence Community security protocols to site personnel
• Participate in audits, inspections, and drills as required
• Perform other duties as assigned

Site Supervisor

• Serve as the on-site point of contact for the government's Security Office, COR, and Facility Security Officer
• Deliver regular updates to the Program Manager on site status, staffing, and operational concerns
• Maintain communication with security stakeholders during incidents or special access events
• Lead, coordinate, and supervise access control and security operations at the assigned facility
• Ensure compliance with post orders, SOPs, and customer security directives
• Conduct shift turnovers, personnel inspections, and readiness checks
• Respond to security incidents, access issues, and customer escalations
• Supervise access control officers and administrative support personnel
• Manage duty schedules, shift coverage, and timekeeping compliance
• Mentor and coach personnel and support onboarding and clearance processing
• Lead performance assurance and continuous improvement efforts
• Enforce procedures for prohibited item detection, badge verification, controlled area access, and emergency response
• Maintain inspection-ready documentation, logs, and incident reports
• Identify procedural gaps and recommend improvements or corrective actions
• Conduct routine site and personnel compliance inspections
• Support training delivery and ensure post certifications remain current
• Relay updated Intelligence Community security protocols to site personnel
• Participate in audits, inspections, and drills as required
• Perform other duties as assigned

Technician

• Oversee uncleared construction personnel and provide worker escorts in sensitive project areas
• Inspect tools, equipment, and building materials for tampering or concealed surveillance threats
• Review civil, mechanical, electrical, and plumbing blueprints and architectural drawings
• Maintain personnel entry/exit records, daily construction progress logs, photographic evidence, and delivery logs
• Report suspicious behavior, security incidents, and protocol violations to the Site Security Manager
• Enforce secure site access through visitor escort management and identification checks
• Conduct comprehensive monitoring and unobtrusive observation of construction operations
• Ensure compliance with Intelligence Community Directive 705 (ICD 705)
• Support technical surveillance countermeasures awareness and prevention of covert listening, recording, or tracking devices
• Perform other duties as assigned

Construction Surveillance Technician

Analyst

• Monitor global developments in religious freedom
• Develop strategies, initiatives, and policy responses to assist embassies and other bureaus
• Review unclassified and classified information sources
• Conduct research and draft documents
• Manage data entry within appropriate computer systems
• Facilitate verbal and written communications
• Engage with internal and external stakeholders
• Advise the Ambassador at Large, Senior Official, and office leadership on special projects
• Guide a team of up to three mid- and entry-level contractors
• Establish public communication strategies supporting international religious freedom priorities
• Design proactive messaging campaigns using audience analysis and Department public diplomacy tools
• Propose strategic media engagements for Department and office principals
• Advise leadership on digital messaging initiatives
• Oversee media monitoring, media responses, social media messaging, and communication products
• Track initiatives and communications within the Department of State, with interagency partners, and external NGOs
• Build international alliances and networks promoting freedom of religion or belief
• Ensure policymakers have information on conditions on the ground and developing trends
• Support action assisting negatively affected religious communities in furtherance of U.S. policy priorities
• Report to the Program Manager

Senior Religious Freedom Analyst

Systems Engineer

• Install, configure, engineer, and maintain server-side VTC infrastructure including Cisco Meeting Server, Cisco TelePresence Management Suite, Cisco Unified Communications Manager, MCUs, and specialized audiovisual hardware
• Monitor backend network traffic and collaborate with network operations on QoS, enterprise bandwidth allocation, and H.323/SIP routing issues
• Apply DISA STIGs across VTC components, manage firewalls, and oversee enterprise COMSEC architecture
• Manage and key COMSEC hardware such as TACLANEs for secure enclaves
• Configure MCUs and manage room calendars and bridge resources to prevent scheduling conflicts
• Conduct conference-room sweeps 30–60 minutes before high-priority events to test connectivity, cameras, and microphones
• Resolve network outages, routing failures, and server crashes
• Escalate and resolve Tier I and II helpdesk tickets involving in-room issues
• Provide end-user education and quick-start orientations
• Report to the Program Manager

VTC Systems Engineer

Database Administrator

• Design and implement database architecture supporting business requirements and high performance, availability, and security
• Oversee installation, configuration, and maintenance of PostgreSQL databases
• Conduct database performance tuning, including queries, stored procedures, and indexing strategies
• Develop and implement backup, recovery, and failover procedures
• Assist with data model and database solution design and development
• Collaborate with development teams to optimize database code in application layers
• Provide database best-practice guidance to IT staff and stakeholders
• Maintain current database infrastructure, technology, and security patches
• Develop and maintain documentation for database configurations, architectures, and procedures
• Serve as point of contact for database-related queries and technical support
• Perform other duties as assigned

Postgres Database Administrator

• Provide independent, on-site Tier II IT support to client users across regional offices, agencies, schools, and law enforcement facilities
• Install, configure, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, Microsoft Windows, Microsoft Office, Google Mail, GIS, AutoCAD, and specialized applications
• Diagnose and resolve complex operational issues with minimal guidance
• Perform printer setup, network connectivity support, and VoIP equipment maintenance
• Image and deploy devices
• Provide basic end-user training and guidance
• Document incidents, resolutions, and actions in the ticketing system
• Assist Field Support Managers and escalate issues to higher tiers when required
• Ensure compliance with security protocols
• Travel to other client sites, including urban and remote rural/tribal areas, to maintain service continuity
• Report to the Project Manager

Desktop Technician III

Clinical Care Coordinator

• Manage the care and associated documentation of each assigned Soldier according to individualized treatment plans
• Track patients’ medical status and appointments
• Perform medical charting in eCase (MEDCHART)
• Request profile, evaluation, and audiology exams within required timelines
• Coordinate treatment plans with medical facilities
• Maintain automated referrals, medical documentation, electronic records, and hard-copy records
• Attend Medical Readiness events/PHAs as needed, at least annually
• Follow referred patients within seven calendar days
• Manage patient care from condition identification through medical readiness
• Apply Individual Medical Readiness and deployment regulations, including AR 40-501
• Obtain release-of-information documents and provide relevant documentation to records custodians
• Educate Soldiers on resources and lifestyle modifications supporting medical and dental readiness
• Maintain HIPAA standards and guidelines
• Review and track PHA/SRP lab results
• Upload, stamp, and index documents into the Health Readiness Record (HRR)
• Enter immunizations, pregnancy designations, eye exams, and medical warning tags in MODS
• Track attendance at medical appointments and follow-up documentation
• Log all service-member contacts and complete administrative charting in eCase
• Monitor compliance and run MEDPROS reports after PHA/SRP events
• Report medical readiness to commanders or designated representatives
• Case-manage Soldiers with T3, T4, P3, or P4 profiles
• Respond appropriately to urgent or emergent situations
• Maintain work areas, exam rooms, and supplies
• Attend meetings, prepare additional reports, and perform other assigned duties
• Follow client, employer, installation, safety, security, and traffic policies

Non-Clinical Care Coordinator

• Perform technical care and diagnostic examinations for ophthalmic services and refractions at the Laser Center
• Assist with pre-operative evaluation, including corneal topography and pachymetry
• Set up operating rooms and provide equipment and instruments for ophthalmic surgery
• Maintain a sterile surgical environment
• Ensure the laser is operational and assist the surgeon with laser equipment
• Provide intra-operative support as surgical assistant and scrub assistant
• Assist with routine and specialty contact lens care
• Dispose of contaminated supplies and clean and sterilize instruments post-operatively
• Send damaged equipment for servicing or replacement and prepare incident reports when indicated
• Assist with post-operative refractions and diagnostic testing
• Provide and document telephonic patient assistance according to MTF protocols
• Attend department meetings to review and evaluate patient care
• Participate in clinical research as directed
• Provide clinical education and instruction to students and residents
• Follow client and Cayuse policies and procedures
• Draft and deliver additional reports as required
• Perform other duties as assigned

Site Manager

Sensor Operator

Quality Program Manager

Quality Program Manager

Platform Engineer

Visitor Control Specialist

Site Supervisor

Site Supervisor

Construction Surveillance Technician

Senior Religious Freedom Analyst

VTC Systems Engineer

Postgres Database Administrator

Desktop Technician III

Non-Clinical Care Coordinator

Ophthalmic Technician