Cayuse Holdings

• Define the overall test scope, objectives, and approach for project/engagement.
• Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression).
• Ensure the readiness of test environments and manage test data for various testing phases.
• Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance.
• Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements.
• Track, document, and manage defects using a bug tracking system.
• Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients.
• Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact.

SAP Test Lead

Support Engineer

• Provide inventory support to directorates for approximately 9,000 items within DPAS
• Ensure all accountable IT items are accepted on another EC account prior to release (approximately 3–6 times daily)
• Dispose of all packing and waste material in accordance with applicable guidance (approximately 4–6 pallets per month)
• Dispose of all hardware and software products using processes and checklists that comply with applicable Government policies
• Conduct an annual 100% inventory and a monthly inventory of 10% of all trackable assets in accordance with applicable policies and laws
• Account for all Government Furnished Equipment (GFE) provided to the workforce in accordance with the inventory reporting requirements described herein
• Ensure proper accountability for all GFE transitioning within the IT support areas of operation
• Other duties as assigned.

IT Asset Support Technician

Systems Engineer

• Understand and interpret business objectives, operational challenges, and strategic goals to define system needs.
• Identify, evaluate, and recommend alternative technical and process solutions to meet business requirements.
• Perform feasibility, impact, and cost/benefit analyses of proposed changes and new solutions.
• Analyze user requirements, procedures, and problems to determine how to automate processes or improve existing computer systems.
• Confer with personnel across relevant organizational units to: Review and analyze current operational procedures and workflows.
• Identify issues, bottlenecks, and improvement opportunities.
• Determine specific input and output requirements, including data entry formats, data summarization, and report layouts.
• Develop detailed documentation of user needs, system and program functions, and the steps required to develop, configure, or modify applications.
• Review system capabilities, technical specifications, integration points, and scheduling limitations to determine whether requested programs or changes can be supported within the existing environment.
• Collaborate with developers, architects, and other IT staff to translate functional requirements into technical specifications and design artifacts.
• Provide guidance on system configuration, data structures, interfaces, and workflows to ensure alignment with business requirements.
• Assess the impact of new requirements or changes on existing systems, processes, and data.
• Recommend sequencing, phasing, and prioritization of system changes to minimize disruption and optimize value.
• Support planning and coordination of system implementations, upgrades, and enhancements.
• Assist in developing test plans, scenarios, and scripts based on requirements and system design.
• Support system testing and user acceptance testing (UAT), ensuring that implemented solutions meet documented requirements and business expectations.
• Provide post-implementation analysis and support to verify solution effectiveness and identify opportunities for further optimization.
• Other duties as assigned .

Systems Analyst III

Executive Assistant

• Provide general supervision, guidance, and direction to support staff to ensure efficient, coordinated, and professional office operations
• Foster a high-performance, customer-focused environment that reflects the priorities and standards of the Assistant Secretary
• Manage and maintain the Assistant Secretary’s calendar, including scheduling, deconfliction, and prioritization of meetings and engagements
• Review, analyze, and screen incoming correspondence, emails, and requests for action
• Obtain complete and accurate background information from responsible officers within the Department and, as required, from external stakeholders on matters submitted to the Assistant Secretary for decision
• Maintain effective liaison, as needed, with senior officials within and outside the Department, serving as a primary point of contact on scheduling, coordination, and information requests
• Ensure that formal decisions, recommendations, and guidance issued by the Assistant Secretary are communicated promptly to the appropriate offices for implementation or review
• Oversee the preparation, organization, and quality assurance of briefing materials, talking points, background papers, and other documentation for the Assistant Secretary’s participation in high-level and sensitive meetings, conferences, events, and public appearances in the United States and abroad
• Prepare confidential background materials, reports, and briefing books for the Assistant Secretary’s use in preparing the Secretary for meetings with other U.S. Government officials, leaders and senior officials of foreign governments, White House staff, and Members of Congress
• Escort officials and visitors to meetings with the Assistant Secretary and ensure their timely arrival and proper sequencing of appointments
• Assist with the planning and coordination of all travel arrangements for the Assistant Secretary and designated staff

Senior Executive Assistant

Data Analyst

• Conduct thorough research and identify data sources on science, technology, and innovation trends
• Create and clearly communicate results of analysis for distribution within and outside the department
• Identify data sources and create digital and visual content that communicates policy on science, technology, and innovation issues
• Additional visualizations will be presented for science diplomacy programs
• Format of visualizations will be both interactive (on ISTIX) or stagnant (paper or presentations)
• Work with client stakeholders and bureaus and interagency partners to ensure written and visual content on ISTIX is up to date and factually accurate
• Support the onboarding and training of interagency users to the ISTIX
• Assist in efforts to advance science diplomacy through various activities

Data Analyst, Visual Content

Auditor

• Support and strengthen engagement in major programs, global partnerships, and trust funds related to sustainable landscapes, climate finance, mitigation, and markets, including serving as a principal representative on governance bodies and exercising rigorous oversight and high‑level representational responsibilities.
• Shape, coordinate, and implement policy on international climate change and related cross‑cutting issues, with particular emphasis on sustainable landscapes, REDD+, agriculture and land-use issues, nationally determined contributions (NDCs), mid‑century strategies, climate finance, and market-based mechanisms.
• Design and drive country-level ambition and implementation strategies for priority countries—especially in the Amazon, Congo Basin, and Southeast Asia—to advance high‑impact, measurable outcomes on forest conservation, land‑use governance, and emissions reductions.
• Conceptualize, develop, and negotiate proposals to shape international and bilateral programs, ensuring that the allocation and use of funds are strategically aligned with and demonstrably advance organizational climate and development objectives.
• Support participation in UNFCCC negotiations and other key international fora by contributing to negotiating positions, drafting text, coordinating internal inputs, and engaging with international counterparts to advance strategic interests and priorities.
• Support the design, management, and implementation of climate-related assistance programs, including development of results frameworks and robust monitoring, evaluation, and learning systems for grants and initiatives focused on sustainable landscapes, REDD+, climate-smart agriculture, and carbon markets.
• Draft and refine high‑quality memos, speeches, position papers, decision memoranda, talking points, meeting readouts and summaries, correspondence, and other strategic communications to articulate, defend, and advance climate policies, priorities, and strategies with senior leaders and external stakeholders.

Auditor – Sustainable Landscapes Specialist

Business Analyst

• Elicit, analyze, and document business and system requirements for complex technology initiatives
• Develop clear requirements artifacts (e.g., business requirements, functional specs, user stories) and maintain them throughout the project lifecycle
• Create and refine use cases to describe system interactions and ensure they are understood and implemented by technical teams
• Document and map current- and future-state business processes, identifying gaps and improvement opportunities
• Collaborate with stakeholders and technical teams to align on requirements, priorities, and solution approaches
• Participate in Agile activities (e.g., backlog refinement, sprint planning, stand-ups, reviews) and support backlog definition and clarification
• Support testing and validation by helping derive test scenarios from requirements/use cases and assisting with user acceptance testing (UAT)

Business Analyst II

Technical Writer

• Creates/Designs/Maintains/Edits various publications, which may include but are not limited to technical documents, reports, student guides, instructor guides, course material, and other reference materials, ensuring adherence to standards, formats, and content/structure integrity and usability.
• This includes interface with the end-product production department.
• Collaborates with instructional systems designers, distributed learning designers, and subject matter experts to acquire information and content for the production of original documentation.
• Ensures that materials are consistent with the client's policies, Training and Performance Office standards, and established formats, as well as other information presented during training.
• Consults on or select illustrative materials for inclusion in various publications. These include, but are not limited to photographs, drawings, sketches, diagrams, and charts.
• Develops documents that meet the style requirements for the publication, and ensure that they are written at the appropriate level.
• Provides documentation and publications to meet the requests/needs of clients, subject matter experts, and/or management.
• Provides guidance and troubleshooting assistance to clients/co-workers for various programs and organization templates.
• Provides assistance with publication aesthetics, to include media, format, graphics, animations, and difficult format conversions.
• Provides advice on best practices and options for documentation and, in some cases, create custom templates if needed.
• Advises and assists authors during the writing, development, conceptualization, and/or production of publications.
• Provides guidance/consultation to junior Technical Writers.
• Performs initial reviews of publications/documentation and provide recommendations for revisions to scope, format, content, etc., as needed.
• Perform final reviews of proposed publications for tone, design, layout, editorial, and production specification aspects before release.
• Applies a consistent set of style, grammar, and punctuation practices.
• May also be required to establish and/or modify existing style and standards.
• Maintains files and copies of work assignments and revisions according to recommendations and/or established best practices/standards.
• May also be required to establish and/or modify existing best practices and standards.

Technical Writer IV

• Writing, editing, reviewing and maintaining various documents and publications for the Program Office
• Creates/Designs/Maintains/Edits various publications, ensuring adherence to standards and usability
• Collaborates with instructional systems designers and subject matter experts for content
• Ensures materials are consistent with client policies and established formats
• Consults on or selects illustrative materials for inclusion in publications
• Provides documentation and publications to meet requests of clients
• Performs reviews of publications/documentation and provides recommendations for revisions
• Applies a consistent set of style, grammar, and punctuation practices to documents

Technical Writer III

Learning and Development

• The Training Specialist for Mobile II reports to the Instructional Systems Management Unit Chief and is responsible for inventory and content management of ISM-controlled mobile IT equipment used for training delivery (tablets, laptops, etc.)
• This includes image management of hundreds of mobile devices and management of training content according to the National Archives and Records Administration (NARA)
• The Specialist prepares and manages equipment accountability forms for staff and students to assure continuous awareness of status for the entire inventory
• Both tablet and PC imaging and TMS management are IT Systems Management functions and require system security admin training and compliance with applicable regulations and policies
• Assists instructional developers in performing functional (QA) checks of on-line and mobile content
• Creates and maintains guides and basic instructions for users of ISM owned IT equipment
• Performs a first tier "help desk" support for users of ISM IT equipment
• Assists in the development of course materials including planning documents, student and instructor materials and course presentations

Training Specialist – Mobile

Operations

• Provides a full range of travel support services and passport/visa requirements.
• Ensures E2 accounts/profiles are active and available for employees.
• Ensures approval chains are accurate.
• Provides administrative support for employees, invitational travelers and students in creating travel authorizations and vouchers in the electronic travel system.
• Reviews student and staff travel authorizations prior to submission for funding to ensure claims are in conformance with Federal Travel Regulations and programs.
• Maintains accurate spreadsheets indicating voucher costs for students.
• Assists budget in de-obligating unused travel funds and provides assistance in resolving unliquidated travel obligations.
• Provides guidance on Federal Travel Regulations.
• Reviews vouchers to ensure compliance with Federal Travel Regulations.
• Research and resolve problems encountered in the voucher process.
• Provides guidance to staff in submitting visa and passport applications.
• Provides guidance to staff in submitting country clearance applications.
• Reviews suspense file and takes appropriate action to correct any discrepancies to ensure timely processing.
• Generates various reports related to travel expenses.
• Provides briefings/presentations related to travel and voucher processing.
• Updates the travel standard operating procedures.
• Backs-up the Lodging Coordinator position.
• Other duties as assigned.

Travel Operations Specialist

Security Engineer

• Provides protection and security training for the client's community
• Serves as a Unit Security Officer (USO), responsible for working with the client to develop and implement security procedures within the Division
• Drafts specific standard operation procedures (SOP) for securing information, equipment, and space
• Reviews security procedures on a regular basis and updates as necessary
• Conducts security briefings for all newly assigned or employed personnel (direct hire, PSC, TPS, SME) that arrive
• Establishes and implements change lock/combination procedures
• Oversees reporting of security violations and provides support to the BSO, as requested when security violations occur
• Coordinates and performs a variety of administrative activities in support of TRM USO duties

Unit Security Officer III

Program Manager

• Maintain a strong working knowledge of the office’s major issues and priorities, both current and long term, to support effective tracking and coordination of actions.
• Maintain liaison with front offices and bureau offices, as needed, to ensure taskings are coordinated and deadlines are consistently met.
• Coordinate internally to track, monitor, and control correspondence within the bureau, ensuring visibility into the status of key documents and actions.
• Oversee the quality and timeliness of written products drafted within the bureau by providing guidance, enforcing deadlines, and reviewing documents for format, style, coherence, accuracy, content, and required clearances.
• Make necessary edits and corrections to documents or return them to originators with clear guidance on required revisions.
• Advise personnel on overdue action items, upcoming deadlines, issue prioritization, and proper formats and procedures for processing documentation.
• Respond to inquiries from internal and external stakeholders regarding the status, location, subject matter, and deadlines associated with documents and taskers.
• Assess the feasibility of meeting deadlines for specific documents; notify originators when extensions are needed and take proactive steps to avoid, reduce, or eliminate deadline-related issues in both the short and long term.
• Develop management plans, procedures, and methodologies to help leadership improve operational efficiency and effectiveness, and monitor compliance with these processes as appropriate.
• Coordinate short-fuse actions, briefings, and responses to data calls, ensuring timely and accurate submission.
• Develop and employ creative techniques to maximize efficiency in monitoring program funding and related activities.
• Perform management and program support functions, including planning, research, analysis, correspondence control, communications, and liaison activities.
• Serve as an alternate Unit Security Officer in accordance with applicable policies and regulations, performing assigned security-related duties under appropriate direction.
• Manage and maintain the office SharePoint site, including updates to the staff directory and organizational chart.
• Ensure office shared files are well organized and complete, recommend improved methods for information management as appropriate, and maintain both current and historical records.
• Serve as backup for maintaining inventory and procuring office supplies and for time and attendance (TATEL) responsibilities to ensure continuity of operations.
• Other Duties as assigned.

Program Analyst I

Administration

• Serve as the primary point of contact for the Adviser, managing incoming correspondence, emails, and telephone calls and ensuring inquiries are handled promptly and professionally.
• Monitor and review all incoming and outgoing correspondence and requests for action, determining appropriate disposition or follow-up and consulting with leadership as needed.
• Coordinate taskings and paper flow by assigning actions to office leadership and relevant staff, tracking status, and ensuring timely completion.
• Leverage comprehensive knowledge of office functions to screen, prioritize, and route materials of special interest or sensitive nature directly to the Adviser or other appropriate officials.
• Apply strong editorial and quality assurance skills to proofread and edit documents, confirming that required clearances and coordination have been obtained and that final products meet established objectives and standards.
• Meet regularly with the Adviser and office staff to review invitations and meeting requests; coordinate meeting logistics, including room reservations or virtual platforms, and arrange visitor access for official meetings.
• Maintain the Adviser’s calendar accurately, ensuring appropriate scheduling, deconfliction, and prioritization of engagements.
• Manage time and attendance reporting in TATEL, ensuring accurate and timely entries for the Adviser and office staff.
• Coordinate all aspects of travel for the Adviser and office staff, including serving as Travel Arranger; preparing travel authorizations; arranging passports, visas, and reservations; collaborating with the travel team to close out vouchers; and uploading required receipts.
• Support the completion of annual performance evaluations by assisting with data entry and updates in the ePerformance system.
• Oversee procurement of office supplies and materials, including business cards, in accordance with office needs and applicable procedures.
• Provide courteous, responsive customer service to visitors and callers via telephone, correspondence, email, and in-person interactions, including controlling access to the office suite and escorting visitors to and from meetings with the Adviser.
• Perform routine administrative tasks such as photocopying, scanning, faxing, and distributing mail.
• Maintain and update the Adviser’s business contact lists by capturing and organizing contact information (e.g., scanning business cards and maintaining contact databases).
• Help manage office data repositories (e.g., SharePoint, OneDrive) and support updates to internal and external office websites to ensure information is current and accurate.
• Assist with the management of office social media accounts, supporting content updates and coordination in line with office communications objectives.
• Track and reconcile travel and office-related expenses to support accurate budgeting, reporting, and reimbursement.
• Other Duties as assigned.

Office Administrator

• Serve as an instructor and course manager for security driver training courses with responsibility for planning, organizing, and presenting and/or managing the presentation of one or more of these courses.
• Evaluate training effectiveness to ensure that objectives are met.
• Review established training objectives, lesson plans, training materials, and instructional methods prior to the beginning of assigned courses.
• Research and review current reports related to the client and introduce applicable information into driver training courses.
• Resolve problems that occur in the preparation for and during training.
• Comply with all Federal Law Enforcement Training and Accreditation (FLETA) accreditation standards.
• Review and analyze trainee evaluations, feedback from other instructors, and personal observations.
• Identify need for and assist with revisions to course content and materials or instructional methods as necessary to improve the driver training curriculum effectiveness and quality.
• Participate in curriculum review conferences.
• Ensure optimum efficiency in the use of assigned resources.
• Assist instructors in other security related subjects including terrorist operations, surveillance detection, attack recognition, and motorcade operations.
• Conduct practical exercises when needed.
• Present security awareness briefings to a wide range of audiences.
• Establish and maintain liaison with law enforcement, security, military, government, and civilian organizations.