VTC Systems Engineer

Cayuse Holdings

VTC Systems Engineer maintaining secure Cisco video conferencing, networking, and COMSEC infrastructure. Supporting VIP and General Officer conferences for U.S.

Posted 8/7/2026full-timeAndrews Air Force Base • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and maintaining server-side VTC infrastructure, including Cisco Meeting Server and Cisco Unified Communications Manager, while ensuring compliance with DISA STIGs and managing COMSEC hardware. Proficient in network traffic analysis, troubleshooting, and providing end-user education in high-stress environments.

Highest-signal resume keywords

Cisco Meeting Server ManagementDISA STIG ComplianceActive DoD 8140/8570 IAT Level II CertificationCCNA Collaboration CertificationNetwork Traffic Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cisco Unified Communications ManagerH.323 ProtocolsSIP ProtocolsTechnical Network TopologiesMicrosoft VisioTACLANE IntegrationMCU ConfigurationQoS StandardsAudiovisual Hardware ManagementServer-Side Infrastructure Maintenance

Soft Skills

Exceptional Communication SkillsOrganizational SkillsProblem-Solving SkillsMultitasking AbilityAttention to Detail

Tools & Technologies

Cisco TelePresence Management SuiteCrestron Programming ToolsExtron Programming ToolsMicrosoft Office SuiteCOMSEC Architecture

Certifications & Qualifications

CompTIA Security+ CECCNA CollaborationCrestron Master ProgrammerCrestron TechnologistExtron Authorized Programmer

Industry Keywords

VTC InfrastructureNetwork OperationsEnterprise Bandwidth AllocationCOMSEC HardwareBackground Check Compliance

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Install, configure, engineer, and maintain server-side VTC infrastructure including Cisco Meeting Server, Cisco TelePresence Management Suite, Cisco Unified Communications Manager, MCUs, and specialized audiovisual hardware
Monitor backend network traffic and collaborate with network operations on QoS, enterprise bandwidth allocation, and H.323/SIP routing issues
Apply DISA STIGs across VTC components, manage firewalls, and oversee enterprise COMSEC architecture
Manage and key COMSEC hardware such as TACLANEs for secure enclaves
Configure MCUs and manage room calendars and bridge resources to prevent scheduling conflicts
Conduct conference-room sweeps 30–60 minutes before high-priority events to test connectivity, cameras, and microphones
Resolve network outages, routing failures, and server crashes
Escalate and resolve Tier I and II helpdesk tickets involving in-room issues
Provide end-user education and quick-start orientations
Report to the Program Manager

Requirements

What you’ll need

Bachelor’s Degree in Information Technology, Systems Engineering, or equivalent military/civilian operational experience
Active DoD 8140/8570 IAT Level II compliant certification, such as CompTIA Security+ CE
CCNA Collaboration or Cisco CCT Collaboration certification
Crestron Master Programmer, Crestron Technologist, or Extron Authorized Programmer/AV Associate credential
Active Secret Clearance, with ability to obtain Top Secret/SCI Clearance
Mastery of Cisco TMS and Cisco CMS
Expertise integrating TACLANEs and KIVs into secure VTC enclaves
Advanced understanding of SIP and H.323 protocols, network traffic analysis, and QoS standards
High-level proficiency drafting technical network topologies using Microsoft Visio
Must pass a background check and may require additional project/client background checks
Proficient in Microsoft Office, Word, Outlook, PowerPoint, and Excel
Ability to respond rapidly to high-stress VIP and General Officer meeting callouts
Ability to conduct end-user education and quick-start orientations
Exceptional interpersonal, verbal, and written communication skills
Excellent organizational, analytical, problem-solving, multitasking, prioritization, adaptability, and attention-to-detail skills
Ability to work independently and on a multifunctional team
Ability to handle sensitive and confidential information appropriately
Comfortable working in tight spaces and performing physical installations or endpoint replacements
Ability to work extended periods, sit for long periods, and use computers and office productivity tools
May work flexible schedules, holidays, and hours outside normal business hours
May be asked to travel for business or professional development
Preferred: CCNP Collaboration focused on CUCM, CMS, and TMS

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Flexible schedule may include holidays
Business travel or professional development travel may be available