Cayuse Holdings

Translator

• Accurately translate spoken work situations like lectures, conversations, and meetings.
• Utilizing technology to transcribe spoken English in some settings.
• Reading an original document and translating it into the language required.
• Editing translated versions
• Will need to be sensitive to the culture of the original languages and the target languages during the translation process
• Other duties as assigned.

Translator – Tagalog

• Provide Translation services for individuals with a language barrier
• Accurately translate spoken work situations like lectures, conversations, and meetings
• Utilizing technology to transcribe spoken English in some settings
• Reading an original document and translating it into the language required
• Editing translated versions
• Be sensitive to the culture of the original languages and the target languages during the translation process
• Other duties as assigned.

Translator, Pashto

• Accurately translate spoken work situations like lectures, conversations, and meetings
• Utilizing technology to transcribe spoken English in some settings.
• Reading an original document and translating it into the language required.
• Editing translated versions
• Will need to be sensitive to the culture of the original languages and the target languages during the translation process
• Other duties as assigned.

Translator, Nepali

• Accurately translate spoken work situations like lectures, conversations, and meetings
• Utilizing technology to transcribe spoken English in some settings
• Reading an original document and translating it into the language required
• Editing translated versions
• Will need to be sensitive to the culture of the original languages and the target languages during the translation process
• Other duties as assigned.

Translator, Khmer

IT Support

• Meet daily IT operational requirements of approximately 1400 users
• Deliver operational computers to end users within the same day 90% of the time
• Ensure the end user is notified directly by a help desk representative prior to closing a trouble ticket
• Provide effective management of validated IT hardware and software requests
• Install, deliver, or set up hardware or software within 2 business days of approval and availability
• Resolve verified customer complaints within 2 business days of receipt (4-6 per month)
• Provide a trouble ticket number for all interactions requiring touch support services
• Close a minimum of 90% of all trouble tickets presented daily
• Open VIP tickets shall be reported daily to the Director of IT operations
• Install and test software capabilities prior to releasing computers to end users
• Other duties as assigned.

Helpdesk Technician

Data Analyst

• Transforming data into information to make business decisions
• Acquiring data from other sources
• Creating reports on a regular basis
• Correcting code issues and ensuring databases are organized
• Assisting in the coordination and optimization of operations
• Developing data analysis tools and defining data requirements
• Establishing benchmarks and developing frameworks for operational trend analysis
• Developing metadata, tables and user interfaces

Data Analyst, Report Writer

Business Intelligence Developer

• Analyze and interpret data to identify trends and opportunities for business growth.
• Develop and maintain dashboards and reports that communicate key performance indicators.
• Collaborate with various teams to establish performance metrics and implement predictive analytics.
• Work closely with business units to understand their data needs and provide relevant insights.
• Document new requirement specifications and process workflows.
• Provide feedback on design and setup during review meetings with management.
• Gather and analyze data from internal and external sources
• Identify patterns, trends and insights to support strategic initiatives.
• Ensure data accuracy, consistency and integrity across platforms.
• Support data-driven decision making through predictive and prescriptive analytics.
• Enhance business intelligence tools and processes for scalability and efficiency.
• Conduct ad hoc analysis to address specific business questions.
• Stay current on BI technologies, methodologies and industry best practices.

Business Intelligence Analyst

Manager

• The Organizational Change Management (OCM) Analyst plays a critical role in ensuring the successful deployment, long-term sustainment, and continuous improvement of business applications and systems
• Collaborates with cross-functional teams to schedule, plan, and execute releases
• Develops and oversees release plans; manages risks and issues; supports change strategies
• Automates production release processes; creates and manages change tickets, reports, and status updates regarding release deployment
• Coordinates testing activities and develops communication strategies to promote team alignment and stakeholder engagement
• Ensures compliance with Electronic Information Resources (EIR) Accessibility requirements

Change Manager

Architect

• Designing, developing, and implementing applications for computer systems
• Directing the development process from conception to completion
• Conducting code reviews to ensure maintainability and scalability
• Evaluating and implementing software integrations
• Ensuring applications comply with security standards
• Providing guidance to development teams
• Reviewing existing system architectures and suggesting improvements
• Monitoring and managing software applications updates

Applications Architect

Technical Writer

• Research, plan, outline, write, and edit a comprehensive RFP for a large-scale IT system replacement.
• Collaborate closely with agency staff, executive leadership, and subject matter experts to gather requirements and validate technical content.
• Develop and organize technical specifications and supporting documentation.
• Ensure all RFP content complies with State of Maryland procurement standards and minimum requirements.
• Translate complex technical and business requirements into clear, accurate, and well-structured documentation.
• Edit and proofread content to ensure clarity, consistency, accuracy, and completeness.
• Communicate effectively with both technical and non-technical stakeholders throughout the documentation process.

Software Engineer

• Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems.
• Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution.
• Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development.
• Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations.
• Develops, implements, and trains others to develop in Microsoft Dynamics.
• Helps gather and document requirements from non-technical business users.
• Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
• Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
• Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
• Prototypes and demos recommended solutions for users.
• Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary.
• Provide ongoing technical support and training for end-users.
• Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.

Microsoft Dynamics CRM Developer, Expert

• Develop, implement, and maintain automated test scripts using Cypress and Playwright.
• Collaborate with application developers, product owners, and QA teams to validate requirements and ensure comprehensive test coverage.
• Execute, monitor, and optimize automated tests across multiple environments.
• Identify, document, and track defects with clear, actionable detail.
• Participate in code reviews and ensure adherence to automation and development best practices.
• Build and maintain testing documentation including test plans, cases, and results.
• Support CI/CD pipelines by integrating and maintaining automated test suites.
• Troubleshoot test automation issues related to environments, script performance, or application behavior.

Application Testing Developer

Scrum Master

• Educate corporate teams and stakeholders on Agile principles, frameworks (e.g., Scrum, SAFe, Kanban), and best practices.
• Facilitate workshops, training sessions, and hands-on activities to build foundational Agile skills across departments.
• Oversee the development of Agile teams, ensuring alignment with organizational objectives.
• Act as a mentor and guide for Agile Team Leads, Product Owners, Scrum Masters, and team members to maximize their effectiveness and productivity.
• Monitor team progress and provide continuous coaching to foster high-performance teams.
• Guide teams and leadership through the Agile adoption and implementation process, tailoring approaches based on organizational culture and strategic goals.
• Identify and address challenges within processes, enabling teams to adapt and optimize their workflow.
• Provide actionable recommendations for scaling Agile methodologies within the organization.
• Encourage organizational leaders and team members to actively embrace Agile values and principles.
• Actively work to minimize resistance to change by highlighting Agile’s long-term benefits to productivity, innovation, and customer satisfaction.
• Support leaders in policy and process adjustments needed to sustain Agile success.
• Evaluate and assess Agile maturity levels across the organization, facilitating continuous improvement strategies.
• Stay current with emerging Agile trends, tools, and certifications to ensure the organization remains at the forefront of Agile best practices.
• Foster a culture of transparency, iterative learning, and adaptive decision-making.

Agile Coach

Backend Engineer

• Work closely with cross-functional teams to deliver high-quality solutions
• Collaborate with product managers, designers, and other developers
• Design, develop, and maintain scalable and secure web applications using .NET Core
• Write clean, efficient, and maintainable code
• Perform code reviews and provide constructive feedback
• Optimize application performance and troubleshoot issues
• Stay up to date with trends and technologies in software development
• Mentor junior developers

.Net Developer

Administrative Assistant

• Performs tasks in the administrative management of the office
• This may include interpreting administrative policies, developing and implementing local policies, defining administrative requirements, and providing advice to management on related issues
• Independently performs administrative management functions that service office requirements and takes the lead in resolving administrative problems
• Applies new policies, provides advice on requirements, maintains administrative systems, and prepares administrative paperwork
• Composes correspondence for signature, refers other documents to appropriate staff for action, and follows-up on such material as may be necessary
• Greet visitors, receives, and directs calls to relevant staff members
• Reviews outgoing correspondence for compliance with established policy and consistency with organizational procedures
• Assembles information to be used for reports or responses to inquiries and composes correspondence not requiring technical knowledge
• Ensures that all documents are well-written, in proper format, timely, complete, and fully coordinates with other affected organizations
• Oversees the preparation of meeting minutes, presentations, and reporting documents