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Visitor Control Specialist
Cayuse HoldingsVisitor Control Specialist processing visitors, badges, CACs, and security screenings at Cayuse’s Oahu government facility. Maintaining credentialing systems and access records for cleared facilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in visitor control and access management, including the operation of security screening equipment and adherence to Government security procedures. Proficient in maintaining confidentiality and handling sensitive information while ensuring compliance with federal standards.
Highest-signal resume keywords
Visitor Control ExperienceSecurity Screening Equipment OperationTop Secret / SCI ClearanceInterpersonal Communication SkillsMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Visitor ControlAccess ControlCredentialingX-Ray ScreeningMetal DetectionFingerprintingDocumenting IncidentsOperational Data ReportingProblem-SolvingAttention to Detail
Soft Skills
Exceptional Interpersonal SkillsVerbal Communication SkillsWritten Communication SkillsOrganizational SkillsAdaptability
Tools & Technologies
X-Ray MachinesMetal Detection SystemsCredentialing SystemsGovernment SystemsOffice Productivity Tools
Certifications & Qualifications
High School Diploma or GEDValid State Driver’s LicenseTAPAS Completion
Industry Keywords
Security OperationsFederal StandardsGovernment ProceduresBackground Check ComplianceConfidential Information Handling
Tech Stack
Tools & technologiesRay
About the role
Key responsibilities & impact- Receive, verify, and process visitors and guests at the Visitor Control Center
- Issue retention, temporary, or visitor badges according to approved clearance levels
- Issue guest decals for approved social or ceremonial functions
- Produce and issue Common Access Cards (CACs) in accordance with Government requirements
- Conduct fingerprinting in compliance with federal standards
- Capture and produce credential photographs, including passport and ISOPREP photos
- Conduct personnel and item inspections using X-Ray screening systems, walk-through metal detectors, and hand-held metal detection devices
- Identify, escalate, and document prohibited items or security anomalies
- Operate and maintain administrative control of Government-furnished equipment and systems, including X-Ray machines, metal detection systems, and credentialing/access control systems
- Ensure equipment is used according to training, Post Orders, and safety standards
- Collaborate with Government staff to troubleshoot visitor and guest access issues
- Resolve approval, issuance, or system discrepancies related to badges, CACs, and ISOPREP credentials
- Escalate issues through proper Government channels when required
- Collect, maintain, and report visitor control statistics and operational data
- Document actions, incidents, and access transactions in approved Government systems
- Report to the Site Lead
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED
- Prior experience in visitor control, access control, security operations, or credentialing preferred
- Experience in operating security screening equipment (X-Ray, metal detectors) preferred
- Ability to follow detailed Post Orders and Government security procedures without deviation
- Completion of the Tailored Adaptive Personality Assessment System (TAPAS) will be required
- Active Top Secret /SCI with Polygraph clearance is required
- U.S. Citizenship is required
- Must possess and maintain a valid state driver’s license in good standing
- Must be able to pass a background check; additional background checks may be required
- Exceptional interpersonal skills
- Exceptional verbal and written communication skills
- Ability to read, write, speak fluently in English
- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail
- Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner
- Must be self-motivated and able to work well independently as well as on a multi-functional team
- Ability to handle sensitive and confidential information appropriately
- Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
- Must be physically and mentally able to perform duties for extended periods of time
- Ability to use a computer and other office productivity tools with sufficient speed to meet position demands
- Ability to work rotating shifts, weekends, and holidays as required by mission needs
- Ability to stand for extended periods
- Ability to lift and move items up to 40 lbs
Benefits
Comp & perks- SCA Health & Welfare fringe benefits
- Telemedicine
- Dental & Vision
- EAP
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
- May be asked to travel for business or professional development purposes