Quality Program Manager

Cayuse Holdings

Quality Program Manager leading quality programs, audits, and compliance for Cayuse’s Federal and defense contracts on Diego Garcia. Driving reporting, root-cause analysis, and continuous improvement.

Posted 8/22/2026full-timeDiego Garcia • 🇺🇸 United StatesSeniorLead💰 $165,000 - $198,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and sustaining Quality Management Programs aligned with Federal or defense contracting standards, including audit planning, quality metrics development, and root-cause analysis. Proficient in leveraging performance data to exceed contractual obligations while maintaining effective communication with stakeholders.

Highest-signal resume keywords

Quality Management Program DevelopmentFederal Or Defense Contracting ExperienceAudit Planning And ExecutionRoot-Cause AnalysisTop Secret/SCI Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceData AnalysisQuality Metrics DevelopmentPWS/AQL InterpretationSurveillance Planning

Soft Skills

Exceptional Communication SkillsOrganizational SkillsAnalytical Problem-SolvingMultitasking AbilitySelf-Motivated

Tools & Technologies

MS OfficeWordOutlookPowerPointExcel

Certifications & Qualifications

ASQ Certified Manager of Quality/Organizational Excellence (CQM/OE)Certified Quality Engineer (CQE)ISO 9001 Lead AuditorLean Six Sigma

Industry Keywords

Quality Program Plan (QPP)Performance Work Statement (PWS)Acceptable Quality Levels (AQLs)Compliance StandardsContract Performance Standards

About the role

Key responsibilities & impact

Develop, implement, and sustain the Quality Management Program
Align quality programs with organizational goals, industry standards, and contract requirements
Create and maintain the Quality Program Plan (QPP) aligned with the Performance Work Statement (PWS) and quality standards
Design, maintain, and execute surveillance schedules
Lead comprehensive internal audits covering processes and deliverables
Prepare and deliver Monthly Quality Status Reports with metrics and analysis for internal and external stakeholders, including Federal or defense contracting entities
Evaluate compliance with PWS standards, Acceptable Quality Levels (AQLs), deliverables, staffing commitments, and performance objectives
Monitor and leverage performance data to exceed contractual obligations and operational goals
Lead root-cause analyses, corrective action plans, preventive action measures, and trend analyses
Verify issue closure and track measurable progress through structured processes
Coordinate with site quality focal points to ensure program consistency and quality execution
Independently execute quality functions and maintain boundaries of responsibility to avoid conflicts of interest
Support team cross-training and coverage of critical quality functions
Perform other duties as assigned
Report to the Program Manager

Requirements

What you’ll need

Bachelor’s degree in quality, engineering, business administration, operations, or a related field (equivalent experience will be considered in lieu of a degree)
Minimum of 8+ years of experience in quality assurance, compliance, or technical operations
At least 3+ years leading a quality program on a Federal or defense contract
Expertise in audit planning, quality metrics development, PWS/AQL interpretation, root-cause analysis, data analysis, and customer reporting
Top Secret/SCI Clearance is required
Must be able to pass a background check; additional project/client background checks may be required
Exceptional interpersonal, verbal, and written communication skills
Excellent organizational, analytical, and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment with changing priorities
Self-motivated; able to work independently and on a multifunctional team
Ability to handle sensitive and confidential information appropriately
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
Strong analytical capabilities for interpreting data, identifying trends, and developing actionable insights
Comprehensive knowledge of Federal or defense contracting requirements, contract performance standards, and AQLs
Proficient in surveillance and audit planning
Ability to lead cross-functional teams and foster relationships with internal and external stakeholders
Physically and mentally able to perform duties for extended periods
Ability to use computers and office productivity tools with sufficient speed
Ability to establish a productive and professional workspace
Ability to sit for long periods while looking at a computer screen
Willingness and ability to work a flexible schedule, including holidays and outside normal business hours
Willingness to provide occasional after-hours support for incidents, exercises, deadlines, and travel obligations
Preferred: ASQ Certified Manager of Quality/Organizational Excellence (CQM/OE), Certified Quality Engineer (CQE), ISO 9001 Lead Auditor, Lean Six Sigma, or comparable quality credentials

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
May be asked to travel for business or professional development purposes