Non-Clinical Care Coordinator

Cayuse Holdings

Non-Clinical Care Coordinator managing Soldiers’ medical records, referrals, appointments, and readiness tracking for Cayuse’s military healthcare program in Salem. Applying IMR policies and coordinating follow-up care.

Posted 8/4/2026full-timeSalem • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, medical documentation, and compliance with Individual Medical Readiness regulations. Proficient in managing medical records and ensuring adherence to HIPAA standards while effectively communicating with Soldiers and medical facilities.

Highest-signal resume keywords

Patient Care CoordinationMedical Documentation PracticesHIPAA ComplianceMicrosoft Office Suite ProficiencyPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyCharting in eCase (MEDCHART)Health Readiness Record (HRR) ManagementImmunization TrackingMedical Readiness Reporting

Soft Skills

Clear CommunicationProblem-Solving Skills

Tools & Technologies

MEDPROSECase (MEDCHART)Microsoft Office Suite

Certifications & Qualifications

High School Diploma or GEDPublic Trust Clearance

Industry Keywords

Individual Medical ReadinessDeployment RegulationsPatient Follow-UpMedical Readiness EventsMedical Documentation

About the role

Key responsibilities & impact

Manage the care and associated documentation of each assigned Soldier according to individualized treatment plans
Track patients’ medical status and appointments
Perform medical charting in eCase (MEDCHART)
Request profile, evaluation, and audiology exams within required timelines
Coordinate treatment plans with medical facilities
Maintain automated referrals, medical documentation, electronic records, and hard-copy records
Attend Medical Readiness events/PHAs as needed, at least annually
Follow referred patients within seven calendar days
Manage patient care from condition identification through medical readiness
Apply Individual Medical Readiness and deployment regulations, including AR 40-501
Obtain release-of-information documents and provide relevant documentation to records custodians
Educate Soldiers on resources and lifestyle modifications supporting medical and dental readiness
Maintain HIPAA standards and guidelines
Review and track PHA/SRP lab results
Upload, stamp, and index documents into the Health Readiness Record (HRR)
Enter immunizations, pregnancy designations, eye exams, and medical warning tags in MODS
Track attendance at medical appointments and follow-up documentation
Log all service-member contacts and complete administrative charting in eCase
Monitor compliance and run MEDPROS reports after PHA/SRP events
Report medical readiness to commanders or designated representatives
Case-manage Soldiers with T3, T4, P3, or P4 profiles
Respond appropriately to urgent or emergent situations
Maintain work areas, exam rooms, and supplies
Attend meetings, prepare additional reports, and perform other assigned duties
Follow client, employer, installation, safety, security, and traffic policies

Requirements

What you’ll need

Minimum high school diploma or GED certificate
Familiarity with medical terminology and medical documentation practices
Prior experience in patient care coordination activities
Fully experienced and qualified in the relevant functional area
Fluent English reading, comprehension, writing, and speaking ability
Public Trust Clearance required
Ability to pass a background check and any additional project/client checks
High proficiency in Microsoft Office Suite
Clear communication with patients in person and by telephone
Adequate visual acuity for patient examination and reading printed and computer-based information
Adequate physical ability and manual dexterity to perform healthcare services
Ability to frequently bend, reach, perform repetitive hand movements, stand, walk, squat, and sit; regularly lift, push, and pull
Problem-solving skills
Ability to use computers and office productivity tools at sufficient speed
Ability to work regular clinic hours, 7:00 a.m.–4:30 p.m.
Ability to work flexible schedules, holidays, or outside normal hours when required
Ability to travel for business or professional development when required
Desired: experience with MEDPROS
Desired: experience with eCase (MEDCHART)
Desired: experience with Health Readiness Record (HRR)

Benefits

Comp & perks

SCA Health & Welfare fringe benefits
Telemedicine
Dental & Vision
EAP
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Telework may be authorized as required by projects and/or clients
Professional development travel may be available