Assurant

Systems Engineer

• Assist in documenting business and system requirements
• Support testing and validation of financial system changes
• Perform basic data analysis and reporting
• Collaborate with team members to troubleshoot issues
• Maintain process documentation and user guides

Finance Systems Analyst, 4+ Years Experience, Data Mapping, Power BI, SQL, Oracle

Product Manager

• Complete proactive analysis of assigned states/responsibilities to ensure integrity of existing products by serving as team member on channel-driven product enhancement projects.
• Research business ideas and market opportunities or trends that lead to new product ideas.
• Develop comprehensive analysis of financial potential of new product ideas.
• Utilize knowledge of rate making and product costs (direct and indirect) in determining future actions at a state level and rate making exercises.
• Research, select and define and develop new product features, and market positioning based upon customer need and competitive environment.
• Develop quality standards, administration, policy language and pricing for new products.
• Develop and present business plans and justification for new business opportunities/new products with potential financial impacts.
• Manage and direct internal resources and external vendors for effective implementation of new products.
• Analyze testing of new products and existing products enhancements to ensure product maintains positioning and profitability.
• Develop relationships with outside companies for potential strategic alliances and/or vendor administrators.
• Keep up on latest industry and consumer trends by attending educational workshops, reviewing professional publications, Internet research, establishing personal networks, and/or participating in professional societies.
• Help ensure implementation/testing of new and existing products through internal training and selling of new product ideas to sales force and client contact teams.
• Assist the client teams by attending client presentations as new product expert when necessary.
• Provide new thought direction and expertise to channels and client teams by attending brainstorming sessions for marketing, product enhancements or new product ideas.
• Support geographic-level reporting and analysis.
• Prepare maps, visual summaries, heat-charts, exposure analysis and other similar reports and analysis to understand product exposures and risk management at a granular geographic level.

Property & Casualty Product Manager

Marketing

• Own and optimize renewal conversion strategy across the customer lifecycle, with a primary focus on retention and renewal performance.
• Lead strategy, development, and optimization of email, SMS, and automated lifecycle programs.
• Build and scale segmentation, personalization, and journey mapping across onboarding, engagement, and renewal moments.
• Develop and manage promotions calendars, KPIs, dashboards, and scorecards to measure lifecycle performance.
• Conduct A/B and multivariate testing across creative, segmentation, offers, and personalization to improve conversion.
• Partner closely with Product, Operations, Data, and Technology improve renewal outcomes and customer experience.
• Leverage AI and advanced martech to improve growth, efficiency, and personalization.
• Use customer data and insights to drive strategy, optimize performance, and inform recommendations.
• Track, analyze and report on campaign performance, identifying trends and improvement opportunities.
• Lead research initiatives including message testing, naming, offer placement, and comprehension studies.
• Act as SME for retail and home services, marketing research and competitive analysis.
• Oversee CRM workflows including campaign development, testing, QA, deployment, and list hygiene.
• Ensure compliance, brand consistency, and accuracy across all deliverables.
• Align lifecycle and renewal marketing programs with broader business objectives

Home Warranty Marketing Manager

Manager

• Hire, mentor, and develop a high-performing team of property and casualty claims adjusters
• Set clear productivity standards and monitor quality
• Partner with leadership to define goals and streamline workflows
• Provide ongoing feedback, training, and career development opportunities
• Oversee complex claim settlements and escalated customer issues
• Build strong relationships with internal teams, clients, and third-party administrators

Property Claims Manager

Account Manager

• Develop deep knowledge of Home Warranty products and services
• Influence and hold client relationships including, but not limited to client Branch Managers and agents to promote Performance Optimization
• Distribute and monitor program collateral for associates and consumers
• Conduct Home Warranty program training in assigned territory at regional or branch level, including train-the-trainer sessions
• Distribute performance and compliance reports to ensure program goals are met
• Communicate program results and marketing plans to clients and Assurant leadership
• Track and summarize activities for ROI analysis and performance measurement
• Support execution of promotions and contests related to Home Warranty offerings
• Manage travel budget and control related expenses
• Conduct competitive analysis and prepare reports on the Home Warranty landscape
• Collaborate with key internal stakeholders to resolve service quality issues and ensure customer satisfaction
• Work independently with minimal supervision.

Regional Account Manager – Real Estate

Business Analyst

• Monitor the quality of the private flood portfolio and recommend targeted geographic caps and reinsurance coverage(s)
• Assist the internal reinsurance buying team by providing underwriting guidelines, underwriting audits, and data to external reinsurance partners
• Liaison with teams of exposure modeling, actuarial, data analytics, and predictive modeling to continuously refine exposure, risk selection, and pricing
• Manage external audits and compliance requests
• Contribute to evaluation of internal and external datasets to improve risk selection
• Measure and monitor key performance metrics for the private flood program (quoting activity, quote to bind ratios, average premium) and recommend specific steps to meet target metrics
• Manage new business submission flow
• Provide direction to rating and operations group to develop quotes
• Train and mentor junior underwriters
• Track and audit underwriting decisions made by junior underwriters
• Constantly scan the private flood insurance market to provide market intelligence
• Leverage market intelligence to recommend program changes to ensure products and programs remain competitive with limited selection risk
• Collaborate with sales, underwriting, and operations teams to ensure client service objectives are met
• Contribute to underwriting automation efforts
• Provide insights on underwriting workflow and rating mechanism
• Work closely with management, actuarial, and reinsurance teams to set triggers and metrics that make sure our product continues to grow and maintains its modeled integrity
• Monitor program finance and exposure reporting and initiate underwriting corrections to be completed
• Assist in prospecting new business by developing relationships with the sales team and retail agencies
• Accompany sales team on agency visits as underwriting subject matter expert
• Assist with developing agency-specific value propositions
• Develop custom solutions that cater to customer needs and the external market environment while maintaining underwriting integrity
• Referral underwriter for large commercial and residential property schedules and complex flood risk
• Leverage flood map data, and structure-specific exposure information, develop PML and loss estimates, and use sound judgment in pricing complex and large schedules of properties
• Communicate with retail agents/brokers to obtain documentation for underwriting and pricing flood risk.

Flood Business Analyst

Executive Assistant

• Provides daily administrative support, including correspondence, document preparation, and handling confidential information.
• Drafts and formats professional emails, presentations, reports, and meeting materials.
• Serves as a primary point of contact for internal and external stakeholders, escalating issues as needed.
• Manages complex calendars, schedules meetings, and resolves conflicts.
• Coordinates domestic and international travel, including detailed itineraries.
• Supports virtual, hybrid, and in-person meetings by handling logistics, materials, agendas, and follow-ups.
• Tracks deadlines and ensures leaders are prepared for upcoming commitments.
• Processes expense reports, invoices, and reimbursements per company policy.
• Verifies documentation and resolves discrepancies.
• Provides basic budget, meeting, and event tracking support.
• Maintains organized electronic files aligned with retention standards.
• Uses Microsoft Office and collaboration tools (Outlook, Teams, Word, Excel, PowerPoint, SharePoint).
• Creates and maintains standard spreadsheets, reports, and presentations.
• Supports effective use of virtual collaboration tools in a hybrid environment.
• Screens and prioritizes incoming communications.
• Researches information and interprets basic policies to resolve routine issues.
• Identifies potential concerns and escalates non-routine matters appropriately.

Executive Assistant, Global Automotive

Supply Chain

• Oversee all inventory operations across multiple Assurant DCC facilities
• Ensure optimal inventory levels, accuracy, and process efficiency to support production, distribution, and financial performance
• Develop and execute inventory control strategies across all DCC Operations
• Lead inventory planning, forecasting, and scheduling in partnership with site and functional leaders
• Design, implement, and maintain systems for inventory tracking, auditing, and reporting
• Establish and monitor KPIs to ensure accuracy, operational efficiency, and compliance
• Oversee physical counts, cycle counts, reconciliation, and discrepancy resolution
• Drive continuous improvement initiatives to optimize inventory processes, systems, and workflows
• Support automation, digital transformation, and system enhancements within inventory operations
• Hire, develop, evaluate, and coach team members; take disciplinary action when appropriate
• Define clear performance standards and ensure consistent evaluation across the team
• Build and maintain an effective organizational structure with proper staffing, role clarity, workflow design, and communication systems
• Set short ‑ and long ‑ term goals for inventory operations; develop and execute plans aligned with broader business objectives
• Develop and manage the department’s operating budget
• Establish and maintain document controls to ensure inventory accuracy and regulatory compliance
• Prepare and present regular reports, metrics, and analyses; initiate corrective actions when needed
• Serve as a liaison with internal business partners to integrate inventory operations into the company’s overall fulfillment strategy
• Stay current with industry developments, inventory best practices, and emerging technologies

Director, Inventory Control

Insurance

• Handle inbound calls for multiple products with no prospecting or cold calling
• Outbound calls to follow up on existing quotes
• Establish a good liaison with our client's customers while selling Renters Insurance, Classic Car insurance and other insurance products.
• Track and monitor personal results to meet monthly sales and key performance goals
• Follow underwriting requirements and corporate policies while negotiating sales

Associate Insurance Sales Agent

Account Executive

• Build and maintain positive relationships with key client stakeholders at all levels.
• Deliver accurate, timely responses to client inquiries and needs.
• Support the introduction and implementation of strategic solutions within client programs.
• Monitor service performance to ensure all client commitments and SLAs are met.
• Escalate and track quality issues to ensure resolution.
• Meet regularly with senior client representatives to discuss performance and opportunities.
• Serve as Project Manager for client-related initiatives and implementations.
• Identify, present, and manage new business opportunities and program enhancements for growth and retention.
• Implement program improvements that reduce operational expenses.
• Monitor key business metrics and revenue goals, providing insights to leadership.
• Prepare and deliver Business Reviews, coordinating all required documentation and logistics.
• Analyze program performance, provide recommendations, and present solutions to the client and internal teams.
• Facilitate claim adjudication and closure when needed.
• Lead client meetings and ensure completion of required documents, including Business Rules and SOPs.
• Manage contracting and re‑contracting processes, ensuring proper approvals and execution of all agreements.

Account Executive, Client Management

Controller

• Partner with the business to oversee daily, weekly, and monthly financial processes, ensuring accuracy, compliance, and continuous improvement.
• Coordinate bookkeeping, transaction management, and cost allocations across Assurant Deutschland GmbH (ADG).
• Lead month‑end close activities and support the preparation of management and statutory financial reports, including balance sheets and P&L.
• Support forecasting, budgeting, and planning activities, working closely with FP&A and wider finance colleagues.
• Help maintain strong financial systems, controls, and governance frameworks (including SOX and internal controls).
• Prepare audit materials and support internal and external audit processes.
• Contribute to Solvency II and actuarial calculations, as well as annual financial statements.
• Monitor liquidity, investments, and balance sheet positions, supporting effective treasury management.
• Prepare and review payments, ensuring accuracy and timeliness.
• Provide input to capital and solvency management activities.
• Work in partnership with the European Tax team to support accurate and timely tax compliance, including VAT and Insurance Premium Tax (IPT).
• Ensure ADG tax and regulatory requirements are met with care and attention to detail.

Assistant Finance Controller

Business Intelligence Analyst

• Drive standardization, automation and reusability of reporting solutions and analytical products.
• Support the delivery of revenue growth, expense optimization, competitive advantage.
• Communicate issues and progress to management and customers.
• Provide project management services, providing budget and resource allocation and forecasting, financial tracking.
• Design/develop solutions to business and technical requirements.
• Lead, plan, and manage significant departmental projects.

Business Intelligence Specialist

• Support the execution of client programs/solutions aligned to client-specific account management plans and company goals.
• Builds effective and efficient client program launch plans to include enhancements, and corrective actions/break-fix needs within assigned client account with oversight from management.
• Understand the importance of cross-functional collaboration in designing and implementing client implementation plans and for execution to ensure seamless delivery.
• Understand implementation plans, client processes, and internal Assurant processes to recommend potential redesigns to maximize alignment and efficiency.
• Understand what drives profitability for assigned clients as well as key levers within the client contract(s).
• Partner with Client Services Management teams to support client initiatives, ensure satisfaction, NPS scores, and retention.

Client Solutions – Delivery Associate Manager

• Reporting to the Motor Claims Manager, this role is responsible for management of the portfolio of insurance claims
• Managing all claims and negotiations across the Motor portfolio
• Answer customer enquiries around coverage, lodging a claim, and information required to support a claim
• Report and escalate risk and compliance related concerns, issues and failures
• Deliver general technical assistance and advice in regards applications to insurance law
• Develop and implement strategies to reduce/mitigate claims costs

Motor Insurance Claims Officer

• Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner
• Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement
• Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary
• Lead and support continuous improvement initiatives using Six Sigma and project management methodologies
• Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence