Assurant

Manager

• Partner with leading brands to deliver innovative Connected Living solutions that enhance customer experiences and drive commercial value
• Optimise and evolve product offerings across Australia and New Zealand
• Ideate, document, and execute proposition enhancements across selected Connected Living product lines
• Monitor existing propositions to ensure they are performing strongly against key business metrics
• Identify, lead, and deliver enhancement and improvement initiatives
• Define and monitor key business metrics/KPIs including CX
• Drive recommendations for product improvements through relevant committees
• Collaborate with other departments such as account teams, operations, finance and executive teams
• Provide product guidance to clients, including presenting insights, recommendations, and driving alignment on proposed enhancements
• Work with the Proposition Director to create clear roadmaps and timescales for all products
• Direct and manage internal and external product and capability suppliers to ensure timely delivery and regular updates

Proposition Manager

Backend Engineer

• Analyze requirements and design, code, test, install and maintain application systems, programs, and services
• Work closely with product teams to create APIs and web applications
• Solve problems, experiment and build features
• Build scalable, highly reliable product features
• Design, implement, and maintain web applications
• Work closely with client developers to architect high-throughput systems
• Create and maintain documentation pertaining to code and engineering processes
• Conduct design and code reviews
• Grow subject matter expertise in programming, product, and platform

Senior Software Engineer, C#, Angular 16, .Net Core, SQL

Account Manager

• Build and nurture long-term partnerships with enterprise clients.
• Partner with cross-functional teams to align client goals and service delivery.
• Aggregate and analyze performance data to identify trends.
• Monitor service levels and ensure adherence to SLAs.
• Identify opportunities to enhance client outcomes and expand business.
• Lead regular business reviews, coordinate strategy calls, and support audits.

Senior Account Manager

Pricing Analyst

• Define, implement, and oversee channel-specific pricing strategies and guardrails
• Approve pricing within authority levels, ensuring alignment with margin, recovery, and sell-through targets
• Develop and refine auction strategies (item selection, timing, reserve/target pricing)
• Analyze performance, identify root causes, and implement continuous improvements
• Enhance pricing models, workflows, and tools using advanced analytics and ML/AI where applicable
• Own performance measurement, reporting, and actionable insights for leadership
• Lead and develop Pricing Analysts, ensuring quality, prioritization, and performance against defined KPIs
• Collaborate with Sales, Sales Support, and Operations to meet SLAs and align pricing decisions
• Support negotiations and ensure adherence to strategy and governance
• Oversee 30-day PO pricing process, ensuring compliance and efficiency
• Support pricing for trade-in and upgrade programs with consistent governance
• Translate pricing needs into system requirements and partner with development teams
• Deliver ad hoc analyses, business cases, and insights to support leadership decision-making

Pricing Manager

Product Manager

• Translates business ideas and market opportunities or trends into new product ideas.
• Leads the efforts to analyze the financial potential of new product ideas, along with developing and presenting the corresponding business plans and justification for new business opportunities.
• Ensures integrity of existing products by servicing as lead/team members on channel-driven product enhancement projects.
• Uses a solid understanding of risk management measures, trends, risk reduction tools, and applications to monitor portfolio exposure.
• Utilizes knowledge of pricing, processes, insurance products, and the industry to analyze products, ensure that market position is maintained and that the products are profitable, and make recommendations for product/procedural changes as needed.
• Work alongside cross-functional teams to improve product retention.

P&C Product Manager

Accounting Manager

• Prepare accurate and timely financial statements that reflect business performance and comply with GAAP and Statutory accounting principles.
• Record and process monthly and quarterly journal entries to ensure completeness and accuracy of financial data.
• Perform account reconciliations, investigate variances, and resolve outstanding items in a timely manner.
• Prepare and reconcile cash accounts for designated clients, ensuring accuracy and alignment with internal controls.
• Collaborate with internal stakeholders to ensure financial reporting supports business needs and audit readiness.
• Assist in the planning and execution of accounting activities related to special projects and initiatives.
• Conduct research on complex accounting issues, including compliance with Sarbanes-Oxley (SOX) and other regulatory requirements.
• Provide recommendations based on findings to support accurate and compliant financial practices.
• Will be expected to take the lead on a small team.
• Assist with more complicated tasks and helping the staff troubleshoot.
• Lead meetings.
• Participate in the preparation and distribution of internal and external financial reports.
• Support the development of financial analyses that inform business decisions and ensure compliance with reporting standards.
• Identify opportunities to streamline and automate recurring accounting processes, leveraging tools and technology to improve efficiency and reduce manual effort.
• Lead or support the implementation of process improvements.
• Develop and maintain clear, up-to-date documentation of accounting procedures and controls.
• Provide accounting services and support to affiliated entities or business units as needed.

Lead Accountant, 5+ Years Experience, Power BI, Excel, Accounting, GAAP, Reconciliation

Customer Support

• Handle inbound customer calls and/or e-mails with empathy and professionalism
• Resolve issues, answer questions, and provide proactive solutions
• Document interactions and follow up as needed
• Participate in special projects and adapt to evolving priorities
• Deliver a WOW experience on every call—customers should hear your smile!

Customer Care Representative

People Operations

• Configure and support Workday modules including HCM, Time Tracking, and Absence (30%)
• Develop and maintain advanced Workday reports, dashboards, and calculated fields to support business decision-making (20%)
• Administer Workday security framework including roles, domains, and business process security policies (15%)
• Perform data validation, reconciliation, and ensure data accuracy across systems (10%)
• Support integrations (EIBs, APIs, inbound/outbound feeds) including monitoring and troubleshooting (10%)
• Troubleshoot system issues, resolve production tickets, and support releases including SIT/UAT testing (10%)
• Identify process improvement opportunities and contribute to automation and continuous improvement initiatives (5%)

Senior People Technology Analyst – Workday, HCM, Complex Dashboard

• Deliver exceptional customer service through inbound and outbound calls, emails, and chats
• Respond promptly to customer inquiries and resolve issues
• Facilitate team huddles and evaluate call quality
• Maintain high compliance and accuracy in interactions

Customer Care Team Lead

• Partner with AVP, People Technology to define People Technology strategy
• Own direction, optimization, and lifecycle of Workday modules
• Lead delivery of complex, cross-functional initiatives
• Partner with People, IT, Finance, and business leaders for scalable solutions
• Own SOX controls, audit readiness, and governance framework

People Technology Manager

Analyst

• Support day-to-day benefit operations for Assurant’s Retirement, Health & Welfare, and Wellbeing programs
• Collect, compile, synthesize and analyze large data sets, to support projects and initiatives
• Own the preparation, validation, and ongoing management of the employee benefits census
• Manage the benefits department’s compliance calendar
• Support vendor management activities to ensure proper plan administration and resolution of participant escalations
• Serve as a content editor and administrator for MyAssurantBenefits.com

Benefits Analyst

Compliance

• Research and respond to escalated issues and identify root cause of illogical conditions presented from systems reports or client audits
• Formulate and implement internal remediation plans and external action plans with management approval
• Create timelines for client research requests and complete research on escalated issues
• Handle multiple clients and/or functions on a routine basis
• Train and mentor Processing Specialists and support team lead as appropriate
• Identify procedural issues and formally develop and recommend solutions
• Provide support to team lead for workplace monitoring as needed
• Assist Processing Specialist with accurate and timely processing of documents to ensure proper insurance coverage for homeowners and to client satisfaction goals
• Identify policy type and determine appropriate action needed
• Make appropriate updates to client database in order to meet regulatory obligations
• Make timely premium payments from established escrow accounts to ensure continuous coverage
• Manage time to handle multiple demands and competing priorities
• Meet deadlines and quality standards
• Assist Processing Specialist with communication and coordination with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements
• Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant’s commitments
• Demonstrate empathy regarding your work and the impact it has on the Client and homeowner
• Address any questions, concerns, or suggestions in a timely and appropriate manner
• Build and maintain effective internal working relationships and support teamwork in meeting company goals
• Understand how the Senior Processing Specialist role fits into the larger organizational context and ensure smooth hand off of work (incoming and outgoing)
• Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners

Senior Processing Specialist – Regulatory Compliance

• Prepare accurate and timely financial statements
• Record and process monthly and quarterly journal entries
• Perform account reconciliations
• Collaborate with internal stakeholders
• Assist in the planning and execution of accounting activities
• Conduct research on complex accounting issues
• Provide accounting services to affiliated entities

Lead Accountant, 5+ Years Exp, Power BI, Excel, Accounting, GAAP, Reconciliation

Financial Planning and Analysis

• Lead, shape, and execute Apac’s financial strategy, ensuring effective implementation in line with enterprise and regional objectives.
• Own financial planning, forecasting, target setting, and performance management processes, including oversight of liquidity, capital, and solvency management.
• Partner with the business to support strategy development and execution, enabling Apac’s vision and the creation of sustainable customer, client, and enterprise value.
• Serve as a strategic business partner to the senior executive leadership team, providing insight, challenge, and decision support on complex business matters.
• Provide the Board and Executive Leadership with accurate, timely, and insightful financial reporting, ensuring transparency, integrity, and clarity of results.
• Monitor, analyze, and report on Apac’s overall business and enterprise profitability, identifying trends, risks, and opportunities.
• Ensure adherence to the “Business Process,” embedding strong governance across investment and commercial decisions.
• Support the evaluation and execution of new business initiatives, partnerships, and commercial opportunities through robust financial analysis and governance.
• Actively challenge the Executive team to drive optimal business performance, including revenue growth, cost discipline, and capital efficiency.
• Establish, maintain, and continuously enhance financial and operational controls, ensuring compliance with legal, regulatory, and internal governance requirements.
• Collaborate closely with the Tax function to ensure optimal and compliant tax treatment of the business as part of overall financial oversight.
• Evaluate financial performance and provide forward‑looking insights and recommendations to support both short‑term objectives and long‑term growth strategies.
• Lead and maintain positive, transparent, and effective engagement with key internal and external stakeholders.

Chief Financial Officer, APAC – 18+ Years Experience in Insurance Domain

• Lead, shape, and execute APAC’s financial strategy, ensuring effective implementation in line with enterprise and regional objectives.
• Own financial planning, forecasting, target setting, and performance management processes, including oversight of liquidity, capital, and solvency management.
• Partner with the business to support strategy development and execution, enabling APAC’s vision and the creation of sustainable customer, client, and enterprise value.
• Serve as a strategic business partner to the senior executive leadership team, providing insight, challenge, and decision support on complex business matters.
• Provide the Board and Executive Leadership with accurate, timely, and insightful financial reporting, ensuring transparency, integrity, and clarity of results.
• Monitor, analyze, and report on APAC’s overall business and enterprise profitability, identifying trends, risks, and opportunities.
• Ensure adherence to the “Business Process,” embedding strong governance across investment and commercial decisions.
• Support the evaluation and execution of new business initiatives, partnerships, and commercial opportunities through robust financial analysis and governance.
• Actively challenge the Executive team to drive optimal business performance, including revenue growth, cost discipline, and capital efficiency.
• Establish, maintain, and continuously enhance financial and operational controls, ensuring compliance with legal, regulatory, and internal governance requirements.