Assurant

Product Manager

• Assess product performance, market trends, competitive insights, customer feedback, and regulatory requirements to guide strategy and ensure compliance.
• Evaluate product documentation, release materials, and support resources across all customer segments to ensure clarity, quality, and readiness for market launch.
• Monitor solution performance through data analysis and identify opportunities for innovation, improvement, and process optimization.
• Lead cross‑functional initiatives from problem identification through prototyping, user stories, QA, release coordination, and fulfillment as products become market ready.
• Resolve cross‑team issues impacting product quality or delivery and ensure strong strategic alignment and seamless user experience across the enterprise.
• Support product leadership through all stages of the product lifecycle—from idea intake and validation to launch, optimization, and retirement—while helping shape product vision and priorities.
• Communicate product strategy based on customer needs and build consensus across stakeholders and teams.
• Provide clear direction, set goals, and lead, mentor, and develop a high‑performing team while fostering a culture of innovation, collaboration, empowerment, and customer‑centricity.
• Coach team members for growth in product management and ensure a healthy, metric-driven team environment aligned with organizational strategy.

Manager, Product Management

Communications

• Build trusted relationships with senior leaders and provide guidance on communication strategies that advance business goals, support change, and strengthen culture.
• Partner with executives to develop clear, compelling messaging for major initiatives and organizational transformations.
• Develop and deliver targeted communication plans that ensure clarity, consistency, and measurable impact.
• Collaborate across teams to align messaging and track performance, applying insights to continuously strengthen engagement.
• Scale communication approaches across the enterprise, ensuring content is effectively leveraged and shared globally.
• Deliver high‑quality, brand‑aligned communications using modern tools and platforms.
• Champion modern communication practices and technologies to evolve and advance the function.
• Foster collaboration and mentor teams through change, using data and industry trends to identify opportunities for improvement.

Director, Internal Communications

Financial Planning and Analysis

• Lead, shape, and execute APAC’s financial strategy.
• Own financial planning, forecasting, target setting, and performance management processes.
• Partner with the business to support strategy development and execution.
• Serve as a strategic business partner to the senior executive leadership team.
• Provide the Board and Executive Leadership with accurate, timely, and insightful financial reporting.
• Monitor, analyze, and report on APAC’s overall business and enterprise profitability.
• Ensure adherence to the “Business Process,” embedding strong governance across investment and commercial decisions.
• Support the evaluation and execution of new business initiatives, partnerships, and commercial opportunities.

Chief Financial Officer – APAC

• Responsible for executive escalations and incident management program
• Investigate, troubleshoot, and resolve customer concerns across multiple channels
• Manage multiple cases simultaneously
• Communicate with customers related to escalated concerns on public platforms
• Propose settlement agreements
• Track and log issues in multiple tracking systems
• Draft written correspondence and review with leadership before responding

Executive Resolution Specialist – Financial Services

Operations

• Analyze end-to-end operational data to identify performance trends, inefficiencies, risks, and improvement opportunities
• Conduct structured research and process reviews
• Support transformation initiatives
• Develop and refine new or existing processes
• Create and maintain operational reports, dashboards, and documentation
• Ensure cross-departmental consistency and scalability
• Design and execute data collection strategies
• Prepare, clean, and transform large datasets
• Organize and facilitate collaborative discussions
• Proactively identify opportunities in processes
• Assessment of operational failure to determine preventative measures
• Provide front-line support for internal operational applications

Lead Operations Analyst

Data Engineer

• Responsible for the business intelligence requirements process, documents the requirements, coordinates deliverables from the BI resources, contributes to the technical design, deliverable of technical requirement documents, performs quality control and facilitates user acceptance testing for all BI deliverables
• Responsible for data analytical and profiling functions
• The Business Intelligence Analyst is the liaison between the business and the IT resources
• The incumbent gains working knowledge of related source data systems and tool sets
• On smaller projects, the analyst coordinates the various resources, tasks and timing, and handles direct communication to end users
• Work complexity is low and help from more senior team members is expected
• Work requires the application of a wide variety of established processes or methods

Associate Data Warehouse Analyst, SQL Server, PowerBI

Software Engineer

• Serve as a key member of the executive leadership team, driving cost reduction, operational performance, and client engagement
• Develop and manage departmental budgets aligned with approved business plans
• Provide transformational leadership to 100+ employees, building a high-performing Engineering and Quality organization
• Mentor, develop, and coach team members to elevate expertise, execution, and accountability
• Lead engineering services including development, installation, automation, and support of new and existing processes
• Oversee new product introduction (NPI) activities, acting as the primary point of contact for all engineering and customer deliverables
• Implement and optimize value-added services with a focus on throughput, quality, and cost efficiency
• Support product development teams with new product launches and process enhancements
• Establish and enforce quality assurance standards, metrics, and controls

VP, Quality and Engineering

DevOps Engineer

• Serve as a servant leader and coach to one or more Scrum teams
• Enable teams to self-organize, take ownership, and continuously improve delivery outcomes
• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Reviews, Retrospectives)
• Identify and remove impediments, escalating when necessary while encouraging team accountability
• Partner closely with Product Owners, Business Analysts, and Engineering Leaders to ensure backlog items are well-defined, outcome-focused, and aligned to business priorities
• Coach teams on breaking down work into valuable, testable increments
• Leverage metrics such as flow, predictability, cycle time, and throughput to guide improvement
• Champion the use of AI tools to increase productivity and quality

Senior Scrum Master, AI-Enabled, Azure DevOps

Business Intelligence Developer

• Analyze and recommend technical solutions for complex projects
• Collaborate with stakeholders to define and document business requirements
• Ensure project delivery teams have clear expectations of reporting deliverables
• Support data processing activities to maintain effective solutions
• Participate in data validation and user acceptance testing (UAT)
• Train others on the use of automated reports

Business Intelligence Analyst – Property Claims

Claims Specialist

• Manages an assigned case load of low to moderate Homeowners Liability, specifically Renters and Condo, with a typical exposure of up to $20,000 involving non-litigated matters from the investigation of the claim through the resolution.
• Interacts with policy holders, claimants, plaintiff attorneys, coverage & defense counsel, and other third parties throughout the claims management process.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues, and state laws.
• Maintains current knowledge of court decisions which may impact the claim on principles or practices.
• Plans and conducts investigations of claims to confirm coverage and to determine negligence, liability, compensability, and damages.
• Assesses policy coverages and notifies insured of any issues; determines and establishes reserve requirements for both indemnity and expense on a regular basis and makes recommendations to set reserves at appropriate level for claims outside of authority level.

Property Liability Claims Adjuster

Director

• Direct team of 7 individuals responsible for Service Delivery Network capacity, optimization, and performance.
• Develop Dispatch Decisioning Rules and Processes across Service Platforms
• Partners with Systems, Operations and Account Teams to determine optimal support models.
• Respond to RFP/RFQ, on-board new programs/clients and perform other duties as assigned and contribute to the success of Assurant Solutions.

Director, Network Capacity

Procurement

• Develop and execute the planning strategy for logistics, repair, and distribution networks
• Build a standardized demand planning and forecasting process aligned with financial forecasts
• Lead the S&OP process to balance supply and demand, identify risks, and drive proactive decisions
• Create capacity models to optimize resource utilization and meet customer expectations
• Ensure optimal stock levels and effective inventory management across regions and depots
• Conduct operational productivity analyses and lead global inventory optimization initiatives
• Develop and automate KPI reporting for internal and client-facing stakeholders
• Analyze business and financial results to support strategic decision-making
• Monitor and improve forecasting accuracy and operational efficiency through performance metrics
• Partner with procurement, forecasting, business development, and other teams to align operations with demand planning
• Collaborate with clients and actuaries to forecast volume requirements and validate assumptions
• Drive continuous improvement initiatives across cross-functional teams
• Lead and mentor a team of directors and managers supporting planning, analytics, procurement, and order management
• Provide coaching, career development, and performance management to build a high-performing team
• Manage inventory budgets exceeding $100M, maximizing margin growth through effective supply–demand balancing
• Support cost-reduction efforts while maintaining high service levels

VP, Planning and Procurement

• Direct team of 8 individual responsible for Service Delivery Network strategy, analytics and outcomes consistent with Customer Experience, Client, Financial and Quality expectations.
• Define, quantify, implement and optimize national Service Network strategies and solutions
• Partner with the Account Management team to gain understanding of client needs and drive alignment regarding Service Delivery solutions for clients and end users.
• Work across departments in support of seamless operation to develop common requirements and business processes to leverage key suppliers and overall supplier portfolio.
• Respond to RFP/RFQ, on-board new programs/clients and perform other duties as assigned and contribute to the success of Assurant Solutions.

Director, Network Strategy

General Counsel

• Draft and Negotiate Contracts and Legal Documents (60%)
• Lead negotiations related to dealership, agency, and TPA administration agreements
• Counsel business leaders on legal risks
• Provide legal advice regarding applicable laws and regulations
• Participate in cross‑functional teams for strategic projects

Senior Counsel, Global Auto

Chief Marketing Officer

• Lead the development of the regional marketing strategy and annual plan, ensuring alignment with global direction and in-market realities.
• Represent Europe within the global marketing organisation, advocating for regional needs, perspectives, and opportunities.
• Partner closely with senior executives and cross-functional leaders to shape plans, guide decision-making, and ensure marketing drives measurable value.
• Support both B2B and Growth Marketing across the region—aligning commercial needs, sales enablement, and customer engagement.
• Ensure global B2B2C strategies can be executed effectively in-region, navigating compliance, product, regulatory, and language considerations.
• Lead and develop a small, high-performing regional marketing team focused on execution, localisation, and in-country impact.
• Act as an orchestrator and connector—balancing consistency across Europe with the nuanced needs of individual markets.