Afya

Compliance

• Desenvolver, revisar, atualizar e implementar políticas, normas e procedimentos do Programa de Compliance;
• Garantir aderência às legislações aplicáveis brasileiras e norte-americanas (incluindo anticorrupção (FCPA), proteção de dados, saúde e educação) e às políticas corporativas do Grupo Afya;
• Reportar regularmente à Diretoria de Compliance, fornecendo análises, indicadores, avaliações de riscos, resultados de monitoramentos, conclusões de investigações internas e recomendações estratégicas para tomada de decisão e aprimoramento contínuo do Programa de Compliance;
• Acompanhar indicadores chave (KPIs) e relatórios periódicos de compliance, assegurando governança e rastreabilidade das ações;
• Planejar, promover e conduzir treinamentos de ética, integridade, prevenção à fraude e demais temas de compliance;
• Atuar como agente de fortalecimento da cultura ética da organização, influenciando áreas de negócio e lideranças;
• Fazer gestão das avaliações de integridade (background check / compliance check) de fornecedores, parceiros estratégicos, colaboradores e clientes, conforme aplicável. Apoiar auditorias internas e externas, garantindo a disponibilização de informações e evidências solicitadas;
• Preparar e responder a demandas de órgãos reguladores, quando aplicável, em conjunto com o Jurídico;
• Acompanhar mudanças regulatórias, tendências e benchmarks nacionais e internacionais em compliance;
• Propor melhorias contínuas para processos, ferramentas, políticas e controles de conformidade;
• Elaborar relatórios gerenciais, dashboards e indicadores para reporte ao Comitê CARE, alta liderança e governança corporativa.

Gerente de Compliance

General

• Lead, develop and retain the Data Science team, conducting regular 1:1s, ongoing feedback and individual development plans (IDPs) aligned with each person’s aspirations and the needs of the area.
• Run onboarding and ramp-up for new team members, ensuring technical, cultural and product-context integration from the first weeks.
• Foster an environment of psychological safety, collaboration and intellectual rigor, where disagreeing on a criterion or questioning a metric is a healthy part of the work.
• Recognize and highlight the team’s deliveries, connecting individual achievements to product impact, collective learning and purpose.
• Identify skills gaps and promote continuous development (assessment methodology, generative AI, clinical context, communication with the business).
• Translate business and clinical problems into clear methodological criteria — and translate technical results back into actionable decisions for non-technical stakeholders.
• Communicate results, risks and trade-offs clearly and honestly to Product, business areas and leadership, including when something did not work.
• Act as a bridge between Data Science and other functions — ML Engineering, AI Engineering, Data Engineering, SRE and Product — maintaining clear responsibility interfaces and avoiding scope overlap.
• Represent the Data Science discipline in Afya’s product decision forums and AI governance.
• Operational management and coordination.
• Plan the team’s capacity, prioritize demands and maintain a healthy work cadence (sprints, maintenance and quick requests), balancing product deliveries with methodological debt and research.
• Track progress of initiatives in management tools (Jira), anticipating blockers, dependencies and schedule risks before they become problems.
• Produce and present status and management reports to leadership, with tactical (what we delivered, what’s next) and strategic (where the discipline is heading) readings.
• Ensure methodological quality of metrics, golden datasets and evaluation frameworks (evals) for AI products, ensuring they correctly define “what good looks like.”
• Establish and disseminate evaluation standards and data science best practices, maintaining consistency across products.
• Safeguard data governance, experiments and reproducibility, always aligned with Afya’s policies.
• Maintain sufficient technical fluency to review methodological decisions in depth.

Data Coordinator

Web Designer

• Create and maintain landing pages (LPs) following branding guidelines and web/UX/UI best practices.
• Use AI tools (such as Claude) to accelerate production of layouts, copy, and visual assets.
• Ensure visual consistency and adherence to the design system and brand guidelines.
• Run A/B tests and CRO iterations based on performance data (CTR, CVR, bounce rate).
• Integrate forms, tracking pixels, scripts and tags via Google Tag Manager (GTM) on produced pages.
• Collaborate with SEO, Performance, and Content teams to align UX with digital strategy.
• Maintain publishing environment organization: naming conventions, versioning, and page documentation.

Mid-level Web Designer

Financial Planning and Analysis

• Work on billing and accounts receivable routines
• Proficient in Microsoft Office, with emphasis on Excel (pivot tables, formulas, VLOOKUP)
• Analyze reports
• Extract operational and management reports from internal systems (ERP, billing platforms, etc.)
• Analyze extracted data, identifying trends, inconsistencies and areas of concern
• Provide support to educational institutions (IES) on billing-related processes, answering questions and providing guidance on procedures
• Serve as the point of contact between the finance department and institutions, ensuring prompt and high-quality service
• Record and track the lifecycle of requests until full resolution
• Manage the process of registering delinquent students with the appropriate agencies, ensuring compliance with applicable legislation
• Monitor and execute the process of removing restrictions (positivation) after debts are regularized.

Financial Analyst, Junior

Business Analyst

• Provide consultative client support and build long-term relationships with B2B clients;
• Manage campaigns, ensuring contracted projects are executed with quality, on schedule, and aligned with the business objectives of clients and the company;
• Serve as the interface between clients and internal teams (Marketing, Content, Data, Sales, and Product), ensuring alignment and smooth execution of requirements;
• Monitor campaign performance through analysis of metrics and results, identifying optimization opportunities;
• Propose strategic actions that meet client needs and contribute to achieving their business objectives;
• Proactively identify improvement opportunities, driving continuous evolution of campaigns and the customer experience;
• Ensure clear and effective communication with clients and internal departments throughout the project lifecycle.

Senior B2B Business Analyst

Customer Success Manager

• Manage a strategic portfolio of clients, executing success plans, conducting executive meetings and regular follow-ups focused on retention, expansion and value generation;
• Act in a consultative manner with clients, identifying opportunities to improve processes, increase efficiency and maximize results achieved with the company's solutions;
• Lead churn-prevention initiatives, performing risk analyses, structuring action plans and coordinating with internal teams for mitigation;
• Identify, structure and drive revenue expansion opportunities (upsell, cross-sell and new solutions), working in partnership with Sales and Business teams;
• Monitor portfolio KPIs such as MRR, churn, health score, adoption, NPS, engagement, delinquency and others, proposing strategic actions to improve results;
• Serve as the primary point of contact for strategic clients, handling complex negotiations, managing critical situations and escalations;
• Consolidate client feedback, trends and needs, contributing to product roadmap evolution and product improvements;
• Lead projects, campaigns and initiatives focused on retention, expansion, adoption and customer experience;
• Support team development by sharing best practices, creating materials, reviewing processes and mentoring less experienced professionals;
• Ensure the quality of portfolio records and analyses in CRM and other management tools, promoting visibility for data-driven decision making;
• Work collaboratively with Product, Support, Marketing and Sales teams, influencing decisions and promoting alignment in favor of client outcomes.

Senior Customer Success Analyst

Attorney

• Conduct, with autonomy, the drafting, negotiation and review of corporate instruments, including bylaws, articles of association, shareholder agreements, minutes, powers of attorney and governance policies;
• Lead M&A transactions and corporate reorganizations, coordinating due diligence, document negotiation, transaction closings and management of post-closing obligations;
• Manage the company’s principal corporate and regulatory obligations, interfacing with different internal areas and external partners;
• Monitor corporate controls, post-closing obligations and other activities related to corporate governance;
• Ensure the integrity of corporate books, corporate records and filings with Commercial Registries, notaries and other competent authorities;
• Prepare legal opinions and advise business units on corporate law, corporate governance and regulatory risk;
• Support the governance secretariat in preparing Board of Directors and Committee meetings;
• Coordinate external law firms, both domestic and international, overseeing scope, quality of deliverables, deadlines and budget;
• Design and improve the department’s processes, controls and document management, promoting continuous improvement;
• Serve as a technical reference for the team, supporting the development of other team members.

Legal Specialist – Corporate & M&A

Consultant

• Develop strategic relationships with Medical Affairs, Medical Education, Marketing, Trade, and leadership teams within the pharmaceutical industry;
• Identify partnership opportunities and design customized medical education solutions;
• Translate clients’ scientific and strategic objectives into high-impact projects for the medical community;
• Lead consultative negotiations across the full commercial cycle, from prospecting to closing partnerships;
• Prepare account plans for strategic accounts, identifying opportunities for expansion and growth;
• Create proposals for continuing medical education, postgraduate programs, scientific content production, congresses, and events;
• Collaborate with internal teams to ensure excellence in execution and delivery of contracted projects;
• Represent the company at medical congresses, scientific events, and industry meetings;
• Monitor commercial indicators, opportunity pipeline, and client portfolio results;
• Contribute to new business development and strengthen the company’s strategic partnerships.

Medical Affairs Partnership Consultant – B2B

Systems Engineer

• Provide support, maintenance, enhancement, and deployment of systems focused on the educational ecosystem;
• Ensure the stability and operational continuity of existing systems;
• Lead continuous improvement and digital transformation initiatives;
• Manage deployments and integrations of new solutions and systems;
• Map business area needs and align technology solutions with the company’s strategy;
• Analyze functional and technical requirements for system evolution;
• Develop and monitor integrations between systems via Web Services;
• Execute queries and analyses on databases using SQL;
• Lead multidisciplinary projects and coordinate internal and third-party technical partners or teams;
• Contribute to the evolution of architecture, process automation, and operational efficiency of systems.

Senior Systems Analyst

Analyst

• Conduct fixed compensation analyses to support salary adjustments, salary placements and the company's strategic decisions.
• Perform salary benchmarking through market surveys.
• Support the design, review and maintenance of the salary structure, job evaluation and organizational architecture.
• Work on the modeling and operationalization of variable compensation programs, including PPR (profit-sharing program), commissions and long-term incentive plans.
• Develop analyses that technically support recommendations to leadership and stakeholders.
• Ensure adherence to internal policies, controls and governance requirements, including SOX-related processes.
• Map Compensation team processes, identifying opportunities for simplification before automation.
• Develop solutions to automate operational activities using advanced Excel, Power Query, dashboards and other tools that reduce rework and increase process reliability.
• Support initiatives focused on evolving workflows, contributing to simpler, more efficient and scalable processes.
• Document processes to ensure traceability, standardization and reduced dependence on manual controls.
• Collaborate with different areas of the company, contributing to the continuous improvement of compensation processes and organizational structure.

Senior Compensation Analyst

• Liderar iniciativas voltadas para canais conversacionais, com foco na transformação de WhatsApp e Agentes de IA em motores de conversão e geração de receita.
• Atuará de forma integrada com as áreas de Marketing, Vendas, CRM, Dados e Tecnologia, visando desenvolver jornadas de aquisição mais eficientes, escaláveis e orientadas a resultados.
• Conduzir processos de discovery junto às áreas de negócio, identificando dores e oportunidades e transformando essas demandas em um roadmap evolutivo.
• Definir, priorizar e gerenciar o backlog de produtos focados em jornadas conversacionais.
• Elaborar histórias de usuário e critérios de aceitação para iniciativas envolvendo WhatsApp, Agentes de IA e integrações.
• Traduzir necessidades de negócio em requisitos claros para os times de desenvolvimento.
• Monitorar métricas e indicadores de desempenho (KPIs), utilizando dados para otimizar jornadas, modelos de IA e bases de conhecimento.
• Apoiar a apresentação de resultados, evolução de iniciativas e próximos passos para stakeholders de diferentes níveis.
• Contribuir na elaboração de business cases e projeções de impacto relacionadas a receita, riscos, viabilidade e ROI.

Analista de Canais Digitais Sênior

Marketing

• Plan and execute, together with the brand ambassador, activities to activate Medcel within the universities in your portfolio, taking into account the particularities of each campus and audience.
• Represent Medcel at in-person or virtual events and present our products to our target audience via digital meeting platforms or by attending events in person, increasing brand awareness to drive company results.
• Create monthly activities to include in the brand ambassador's checklist, monitor each ambassador's results, assist with questions and correct activities that are not carried out correctly.
• Monitor the number of students at each university, tracking growth or decline and always comparing results to previous years.
• Map and identify new universities in your region and recruit new ambassadors to ensure 100% coverage.
• Ensure ambassadors have the necessary information to promote our products and brand within institutions and their contacts through regular meetings, training, support materials and daily assistance.
• Act in accordance with legal requirements and internal policies.

Mid-level Commercial Trade Marketing Analyst

Revenue Operations

• Structure and evolve the revenue management model, connecting the sales pipeline, operational execution (Jira) and revenue recognition.
• Manage the future revenue backlog, ensuring visibility, prioritization and acceleration of execution.
• Develop and maintain revenue forecasting models, including scenario analysis, risks and opportunities.
• Analyze the performance of B2B campaigns, identifying execution patterns, bottlenecks and operational efficiency.
• Ensure revenue predictability by anticipating deviations from targets and proposing action plans.
• Act as a bridge between teams (Operations, Sales/Commercial, Marketing Ops and Finance), ensuring data consistency and metric alignment.
• Identify and address execution risks (delays, dependencies, internal and external bottlenecks).
• Develop dashboards and executive reports focused on decision-making.
• Propose structural improvements to the operational flow to improve efficiency and accelerate revenue.

Revenue Operations Specialist

Customer Support

• Develop, implement and optimize customer relationship journeys using Marketing Cloud, ensuring personalized, automated, and data-driven communications that enhance the experience throughout the undergraduate student lifecycle.
• Contribute to increased engagement, retention and satisfaction.
• Build automated journeys in Marketing Cloud using triggers, business rules and segmentations.
• Act as the orchestrator of automated customer interactions, transforming journey maps, research insights, user behavior and relationship strategies into personalized, scalable experiences.

Customer Experience Specialist

Human Resources

• Act as a strategic partner to Undergraduate leadership, supporting decisions related to people management and organizational development;
• Lead talent management, performance, succession, employee engagement (organizational climate) and leadership development agendas;
• Support leaders in designing organizational structures, internal transfers and workforce planning;
• Analyze people metrics, identify opportunities and propose actions to strengthen engagement, retention and performance;
• Conduct organizational diagnostics and support the implementation of action plans aimed at evolving culture and the business;
• Facilitate key People & Management cycles, ensuring alignment between corporate strategy and the needs of the areas served;
• Act as a change agent, supporting organizational change processes, restructurings and cultural evolution;
• Partner with Centers of Excellence (CoEs) to ensure integrated implementation of People & Management solutions;
• Influence leaders’ decision-making through analysis, data and a strategic people perspective;
• Contribute to strengthening organizational culture and the employee experience throughout the entire employee journey.