Advocate Aurora Health

Therapist

• Provides video consultation/triage to patient, family, and significant others according to the Home Health Virtual Program plan of care
• Provide ongoing care via video according to the established plan of care
• Coordinates patient interventions in cooperation with the patient’s physician, as appropriate
• Assesses patient, family and/or caregiver’s training needs and provides teaching/counseling video consultation/triage
• Collects and maintains clinical and patient records according to agency, state, and federal guidelines

Virtual Physical Therapist – Home Health

Counselor

• Provide high‑quality clinical services including pastoral counseling, psychotherapy, consultation, and psychoeducation under supervision
• Conduct comprehensive client intakes, collect full client data, and establish clear, written therapeutic agreements
• Assist clients in identifying goals and working toward desired therapeutic outcomes
• Participate fully in the CareNet Residency in Psychotherapy and Spirituality, including required training sessions and learning activities
• Attend scheduled resident group meetings and weekly individual supervision sessions
• Complete required reading, writing assignments, and documentation of supervisory hours
• Maintain ethical standards in accordance with professional and licensing guidelines
• Collaborate effectively with clinical, administrative, and support staff to promote high‑quality care
• Contribute to departmental effectiveness, quality improvement efforts, and daily operations
• Serve on department committees or work groups as assigned
• At the discretion of the Regional Manager, assist with administrative, marketing, or community outreach activities (up to one day per week)
• Build cooperative working relationships with community professionals and referral sources
• Engage in ongoing professional development and skill building to support licensure and clinical growth

CareNet Associate Behavioral Health Counselor

Financial Planning and Analysis

• Perform advanced financial analysis and reporting to support strategic decision-making across healthcare, academic, and corporate operations.
• Provide senior leadership with actionable insights into financial performance, budgeting, capital planning, and regulatory compliance.
• Lead or coordinate complex financial projects, mentor accounting staff, and serve as a technical resource for financial systems and accounting issues.
• Collaborate cross-functionally to drive organizational financial strategy and process improvements.
• Develop and maintain sophisticated financial models for cash forecasting, capital planning, treasury management, and scenario analysis.
• Conduct benchmarking, KPI analysis, and variance reporting to identify trends, risks, and opportunities.
• Oversee budgeting processes, cost accounting, and productivity standards; provide recommendations for process improvements.
• Research and document technical accounting issues; serve as a resource for interpreting new accounting standards and regulatory changes.
• Mentor accounting staff, provide financial systems training, and support professional development within the finance team.

Senior Financial Analyst

Auditor

• Leads and performs complex internal audits and coordinates related large-scale projects.
• Identifies, documents, and analyzes audit findings and develops audit programs that address and test identified key risks.
• Performs follow-up audits and monitoring to ensure appropriate adherence to policies and procedures.
• Monitors compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation.
• Evaluates opportunities for improvement, develops recommendations, and presents improvement opportunities/audit findings to leadership.
• Acts as a resource to educate, consult and collaborate with staff on various audit related topics.
• Guides and educates departments on methods to decrease risk and increase compliance in organizational-wide programs, policies, and procedures.
• Assists the independent external auditors by gathering information, answering questions, executing testing, coordinating any further assistance needed, and performing related projects.
• Assists with establishment of annual audit plans by leading discussions with management to identify timing, scope and objectives of audits.
• Assists with the coordination of risk models/assessments to identify and develop an audit plan to address potential risks for specific audit scope areas.
• Ensures alignment of audit and project plans with risk assessment.

Senior Internal Auditor – Compliance

Operations

• Supervises the assigned functional area of patient accounting operations
• Ensures timely, accurate, compliant, and efficient processing of bills
• Responsible for operating within budget limitations and authorized staffing levels
• Assesses employee training needs and coordinates with the training department
• Initiates and implements improvements to billing systems and processes
• Ensures compliance with federal, state, and local regulations regarding billing and collections
• Functions as a liaison with providers and external departments related to the revenue cycle
• Conducts ongoing evaluation of department policies and procedures
• Responsible for adhering to productivity and quality standards of department
• Performs human resources responsibilities for staff, including coaching on performance and performance reviews

Supervisor, Billing Operations

• Uses Respiratory therapy processes to support assessment of patient utilizing a variety of skills such as pulmonary diagnostics, chest radiograph, hemodynamic values, laboratory values, and correlates blood gases and electrolytes
• Can identify and address the special needs of patient population specific to department services
• Operates specialized ventilators in critical and non-critical care venues
• Assists physician with bedside or other procedures as applicable to facility
• Provides medication treatments and therapies per physician order and/or patient driven respiratory protocols as prescribed
• Educates and instructs patients in purpose, technique, self-care, goal of therapy, and disease management
• Facilitates clinical problem solving and collaborates with other departments to provide education on managing patients
• Promotes a culture of safety by recognizing and applying proper safety measures to prevent patient harm
• Teaches, educates, and precepts new teammates, orientees, and students.

Resource Respiratory Therapist

• Develops, implements and evaluates patient care according to identified needs.
• Manages clients in crisis utilizing appropriate therapeutic skills and assessment techniques.
• Writes appropriate treatment plans according to patient diagnosis, age and clinical presentation.
• Writes appropriate discharge plans based on individual needs of client and follows through with termination process.
• Collaborates with appropriate guardians and community agencies to insure effective service delivery.
• Completes patient care assignments with attention to detail and accuracy.
• Provides accurate and consistent documentation of patient care/response in the medical record.
• Completes accurate and timely billing information.
• Designs, plans, implements effective patient education.
• Maintains open lines of communication, collaborates with healthcare team for patient outcome.

Psychotherapist

Administrative Assistant

• Manages and prioritizes a calendar of appointments, meetings, and travel
• Plans and organizes administrative aspects such as agenda preparation, site selection, and document development
• Answers, screens, and initiates telephone calls while providing procedural information
• Performs word processing tasks such as creating and drafting documents
• Maintains filing systems for records and confidential materials

Administrative Assistant II

Customer Support

• Conducts biopsychosocial, safety, and family needs assessment
• Coordinates and facilitates family care conferences on behalf of the family and medical team
• Participates in family needs-based care planning
• Provides family systemic strategies and interventions to families
• Provides family support activities such as support groups and health education classes
• Engages and coordinates Aurora and other health care services as well as community-based services on behalf of the patient/family
• Provides resource and referral to patients and families as assigned and when appropriate
• Serves as a consultant to the patient/family and to the medical team
• Provides care management follow-up as needed, including home visitation services
• Coordinates and facilitates patient/family advisory committee
• Assists medical team in successfully implementing and achieving care management strategies

Family Support Specialist – Oncology

Manager

• Develops and maintains a therapeutic relationship throughout the healthcare continuum
• Demonstrates adaptive communication styles based on individual patient needs
• Provides individualized care to promote physical and psychosocial comfort
• Assesses patient and family readiness and involves them in planning and implementing care
• Facilitates the patient and family’s right to receive quality, cost effective care
• Mobilizes appropriate resources in response to situations that have the potential to negatively impact patient and family outcomes
• Adapts practice to the latest standards according to evidence-based literature
• Participates in quality/process improvement initiatives
• Participates in efforts to reduce risk and improve patient safety
• Meets regulatory and mandatory requirements on the unit

Home Health RN Case Manager

• Directs and oversees the safe and compliant planning, operation, repair, maintenance and testing of heating/cooling, power plant, electrical, emergency power, fire protection systems, plumbing, grounds, and carpentry within the assigned area/market sites
• Implements departmental operating expense budget and assures budget is maintained within acceptable parameters for each assigned site
• Directly responsible for development of capital infrastructure budgets, short-term and long-term (5 years) for sites within area
• Responsible for maintaining approved capital infrastructure projects within budget
• Collaborates with Planning, Design, and Construction to ensure conditions of plans and specifications / standards are met for construction projects
• Oversees an accurate computer maintenance management system (CMMS) that records, stores, and retrieves repair, maintenance, and construction activities for all facilities in the region
• Collaborates with the Energy Management Team to develop short and long-term hospital energy plans to support hospital sustainability programs
• Responsible for the regulatory compliance and appropriate policies and procedures to assure compliance applicable to federal, state, and local ordinances / building codes
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale

Area Director – Facilities Operations

Call Center Representative

• Conducts assessments and psychosocial evaluations on patients using criteria established by the Diagnostic and Statistical Manual of the American Psychiatric Association.
• Assesses and implements the crisis plan and crisis intervention for high-risk patients (i.e. suicidal, homicidal, psychotic, aggressive) uses appropriate skills and assessments.
• Maintains current knowledge/level of expertise in area of specialty and various treatment modalities.
• Identifies and works to resolve barriers to patients seeking and receiving behavioral health services.
• Adheres to the professional standards and code of ethics set forth by applicable licensing board.
• Demonstrates the ability to effectively communicate (written and verbal) with clarity and organization while ensuring appropriate communication occurs between the medical staff, leadership team, service line leadership and team members.
• Documents relevant assessment and progress updates in the medical record according to departmental standards.
• Demonstrates effective decision making in a rapid paced environment with attention to detail utilizing logical and appropriate clinical judgment.
• Participates in development, implementation, evaluation, and revision of departmental policies and procedures.

Telemental Health Clinician II

• Provides management oversight of the daily operations of the care management and social work programs
• Approves and monitors staff schedules, paid time off, and timecards
• Monitors proficiency of each site CM/SW staff and includes action plans to improve deficiencies
• Acts as an expert resource for care management program
• Collaborates with Compliance to ensure care management/social work program meets all state and federal guidelines

Nurse Manager – Manager of Care Transition

Bookkeeper

• Works under the immediate supervision of supervisors/ managers in Patient Financial Services (PFS) performing tasks of moderate to difficult complexity relating to hospital or physician accounts
• Responsible for data analysis and interpretation throughout all functions of PFS
• Analysis of aged accounts including remittances to determine reasons for denials, non-payment and overpayment
• Post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts
• Analysis/correction of correct coding guidelines and preparation of accounts for appeal
• Review/analysis of insurance credit balances and analysis/movement of unapplied, unidentified, undistributed balances
• Completes claims and documents billing activity according to governmental regulations, agency policies and department guidelines
• Reviews trends specific to denials, root cause, and A/R impact
• Contacts payer and makes inquiries on account status
• Processes and researches electronic remittances and bank deposits
• Works with Specialty Payers and other facilities to ensure compliance and payment
• Transfers charges between Patient and Facility accounts as required
• Escalates problem accounts as needed and leads appeal process
• Receives, review and takes actions for all communications within the business office

Patient Accounts Coordinator

Director

• Responsible for the planning, development, implementation, and operation of applications within application scope
• Documenting and evaluating current systems, recommending, and justifying improved systems
• Contributing to priorities for system implementation, staffing resources, and developing the conceptual design for each improved application
• Ensures that applications are designed and interfaced to satisfy users of the systems
• Primary contact for operational leadership in the corresponding application area
• Executing and providing the results and conclusions of all phases of system applications
• Consults with users to identify, evaluate and formulate strategies to deal with opportunities for improvement in applications
• Manages and provides support for changes/enhancements ensuring proper analysis, testing, change management and user input processes are followed
• Oversees the development, execution, administration, and evaluation of information systems processes and mechanisms to support the mission, vision, values, and strategic initiatives.
• Performs human resources responsibilities for staff including interviewing, selection, promotions, staff development, performance evaluations, etc.