Advocate Aurora Health

Clinician

• Deliver proactive coding education through newsletters, scorecards, and presentations
• Lead onboarding and compliance training for all employed Physicians/APPs
• Provide individualized documentation feedback by reviewing new clinician records
• Serve as the primary contact for coding inquiries
• Monitor Epic work queues to ensure timely and accurate charge submissions
• Collaborate across departments to enhance documentation practices

Clinician Coding Liaison – ENT, Audiology

Patient Service Representative

• Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Upholds standards of the practice and of the medical group for accurate and timely medical records.

Assistant

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested
• Documents accurately in Electronic Medical Record (EMR)
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated

Certified Nursing Assistant – Float Pool – Nights

Office Coordinator

• Supervises the front office
• Performs Patient Care Coordinator activities, including staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules
• Interviews new or replacement staff, coordinates cross-training of staff and provides coverage of certain positions
• Assists the Practice Manager or function in the role of Practice Manager during absences
• Verifies patient eligibility before treatment is rendered and establishes a payment plan on outstanding balances
• Purchases office and medical supplies, files insurance, and distributes refunds
• Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies

Office Coordinator – Hospital Medicine

Medical Assistant

• Support the care team by performing clinical and administrative tasks that are vital to patient care.
• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Medical Assistant – Multi Specialty

Revenue Operations

• Responsible for overall management of the life cycle implementation of revenue cycle functions
• Ensures milestone completion for readiness, workflow analysis, testing, training, go-live, and transition to post-live support
• Serves as the single point of contact for all revenue cycle inquiries or escalations
• Conducts needs assessment and gap analysis of workflows
• Collaborates with Revenue Cycle Informatics team regarding training or increased support needs
• Identifies and coordinates support needs for assigned partnerships

Revenue Cycle Partnership Program Manager

Pharmacist

• Supports sterile compounding operations across multiple outpatient oncology and infusion centers, ensuring safe, accurate, and efficient preparation of hazardous and non-hazardous medications
• Provides cross-site coverage and serves as a subject matter expert in sterile compounding practices, regulatory compliance, and infusion center workflows
• Completes area-specific work as outlined by standard processes, procedures and adherent to policies
• Serves as an expert with equipment and technology in specialized area
• Problem solves technical issues in the specialized area as they arise
• Ensures documents and records are accurate and completed in a timely fashion
• Supports methods of communication and coordination with patients and care team
• Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care
• Provides input to and supports implementation of operational changes, advancements, and site and system standardization
• Participates in site or system specialized work teams, committees, and councils, as applicable
• Complies with legal, regulatory, and accreditation standards
• Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices
• Maintains updated knowledge and skills and contributes to the education of others
• Contributes positively to execution of pharmacy department initiatives
• Accepts assignments of tasks from other pharmacy teammate roles when workload dictates

Pharmacy Technician Specialist – Oncology

• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant – Family Medicine Clinics

General

• Maintain a safe environment and remain with patient always to provide the appropriate level of observation to patient as delegated by the Registered Nurse
• Appropriately document information that is required during the patient observation experience
• Perform handoff communication with the Registered Nurse regarding pertinent patient information
• Assist nursing team in maintaining a ligature-resistant or ligature free environment as appropriate to the clinical setting
• Notify and update the licensed nurse of immediate patient safety, patient care, and staff needs
• Foster positive and professional communication between patients and staff
• Adhere to all policies and procedures

Patient Safety Attendant – FT Nights

Medical Assistant – Rheumatology Clinics

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
• Assists provider with or performs procedures as ordered
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
• Point of Care testing (POCT) per standing order/provider order
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Administers medications and vaccines safely following the rights of medication administration
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant
• Demonstrates effective and timely communication, teamwork, and appropriate escalation
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
• Ensures equipment and supplies are in working order, and areas are appropriately stocked

Medical Assistant (MA) Float – Primary Care Clinics

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Medical Assistant, LPN – Breast Surgery Clinic

Financial Planning and Analysis

• Lead development and implementation of capabilities within the planning phase of the strategic lifecycle framework
• Design and deploy structures, tools, and processes among the strategy team and other enterprise and divisional leaders to ensure an orchestrated approach to planning that aligns with the enterprise strategy and enables sound decision-making
• Develop industry leading methodologies for developing strategies, strategic plans, business plans, analyses, and other project approaches to drive quality, consistent outcomes as well as build teammate competencies
• Own planning stage for strategic projects, including planning inputs, best practice deliverables, and decision-gates
• Engage and collaborate with executive leaders across shared services and operational functional areas to build cohesive plans and strategies leveraging industry knowledge, strategic planning expertise and enterprise strategic rationale
• Partner with Lead, Strategic Insights & Economics to assess competitor activity, industry trends and internal performance to inform plan development and advise strategic initiative leaders
• Lead development of integrated roadmaps that synchronize functional plans with the enterprise strategy
• Guide analysis and facilitate cross-functional planning to sequence deployment of shared services resources across the strategic portfolio of projects
• Facilitate and bring thought leadership to cross-functional engagement and coordination, through events, standing forums and other multi-modal engagement methods
• Drive significant and complex enterprise strategic planning and strategic business planning projects in partnership with strategy and operational executives
• Develop, manage, prioritize, and execute multiple, concurrent projects involving multiple constituencies, including scoping, resources and managing projects to senior leader expectations
• Lead and/or contribute to the appropriate communication of strategic plans, analyses, and other project related work

Associate Vice President – Strategic Planning

• Prepares patients for exams, transports and provides assistance to patient as required.
• Assists physicians with technical and minor surgical procedures, including but not limited to: local surgical procedures, advanced surgical application and removal of wound dressings and contact casts, compression therapy, ultrasonic debridement, sharp debridement and biopsies.
• Prepares cultures of wounds and delivers specimens to the lab.
• Assists the RN with presenting basic patient instructions.
• Reports need for clarification to physician and/or RN, clients, families and ancillary departments.
• Prepares and sets up supplies, instruments and equipment needed in patient rooms prior to treatment.
• Cleans treatment and exam rooms after patient use.
• Prepares, calibrates and operates equipment and instrumentation according to specifications indicated by the physician.
• Monitors blood glucose levels using blood glucose monitor.

Wound Care Tech

Technician

• Leads the shift or area/program by assigning, monitoring, and reviewing the progress and accuracy of technician work
• Acts as a resource for the team, providing day-to-day direction and guidance on complex issues, resolving conflicts when necessary and fostering a positive work environment
• Assists leadership with teammate interviewing, selection, development, and engagement
• Creates staff schedules and monitors performance, ensuring adherence to policies, procedures and compliance with regulatory standards
• Trains, orients, and educates team members, ensuring competency and completion of required training program
• Identifies quality improvement opportunities and collaborates with leadership to design and implement initiatives to enhance efficiency, safety and engagement
• Participates in performance improvement activities and ensures proper documentation and compliance with legal, regulatory, and accrediting bodies
• Monitors and maintains inventory levels, processes drug recalls and ensures appropriate handling of controlled substances
• Reviews billing processes, adjusts patient bills as necessary, and processes charges and credits for medications where appropriate
• Acts as a role model for safe, effective and efficient care, demonstrating the skills and knowledge necessary for pharmacy technicians