Sales

• Achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction
• Identify and develop new sales opportunities
• Sell products/services to customers, achieving business targets for assigned Product Groups
• Establish and maintain effective customer relationships

Industry Sales Specialist

Procurement

• Ensure the implementation, maintenance, and compliance of purchasing and logistics-related activities in the Procurement function
• Convert purchase requisitions to purchase orders (PR to PO) in SAP
• Manage direct purchasing activities across multiple platforms: SAP, BOL, CBOL, SoFa, and Wizard.
• Resolve invoice discrepancies and ensure timely payment
• Monitor and follow-up on open orders, including order confirmations and goods receipts (reminders).
• Create and maintain the material master data to ensure accuracy and compliance.
• Initiating requests and support the supplier onboarding process via Ariba
• Initiate requests for the maintenance of the vendor master data via MDG
• Punctual support with sourcing activities, including managing Requests for Quotation (RFQs).

Senior Procurement Specialist

Manager

• Deploy and lead the continuous improvement strategy for a local organizational unit.
• Mentor and coach teams to achieve operational excellence and drive improved results.
• Lead programs and projects to improve and sustain local business performance.
• Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience.
• Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions.
• Act as process owner and partner with local functions to embed voice-of-the-customer.

Quality and Continuous Improvement Manager

People Operations

• Deliver reliable and accurate HR support across the employee lifecycle in a dynamic, multicultural environment.
• Ensure accurate payroll validation and smooth collaboration with the outsourced payroll provider.
• Serve as the first point of contact for HR queries, policies, benefits, and leave requests.
• Support conflict resolution, investigations, and disciplinary actions.
• Establish regulations for the ‘Labor-Management Council’ and facilitate meetings and foster constructive workplace relations.
• Administer performance review cycles, guide goal setting, and ensure deadlines.
• Maintain HRIS data, employee files, and generate HR reports.
• Validate payroll data, coordinate with providers, and address pay/benefit queries.
• Manage statutory four major insurances and retirement pension plans.
• Ensure compliance with labor laws, audits, and company policies.
• Post job ads, coordinate interviews, and manage hiring documentation.
• Organize onboarding and ensure smooth integration for new recruits.
• Schedule training sessions, maintain records, and assess effectiveness.

People & Culture Specialist

Full-stack Engineer

• Lead, maintain and update ABB Control System hardware/software modules, including testing, integration and modifications.
• Prepare and review design specifications, test procedures, method statements and scopes of work.
• Deliver product updates and new solutions in collaboration with customers, end users and internal stakeholders.
• Support bids, proposals and quotations while promoting sales of maintenance services, equipment and spares.
• Provide customer support including on-call advice, ad-hoc site visits, system modifications and lifecycle management.
• Ensure cyber security systems, processes and documentation are maintained to ABB standards.
• Troubleshoot complex technical/system issues on-site or remotely, driving proactive corrective actions.
• Plan and execute service work “first-time right,” managing subcontractors and ensuring quality, timelines and customer satisfaction.
• Compile site visit reports, communicate findings and ensure follow-up actions are completed.
• Act as technical consultant, advising on maintenance, operations, control strategies and performance improvements.
• Interact with service management, clients, sales teams and technical specialists to identify opportunities and align priorities.
• Balance multiple challenges, including shifting priorities, customer expectations, resourcing, progress reporting and continuous improvement.

Lead Engineer

• Develop and implement a sales strategy for our Switches and Sockets (Wiring Accessories)
• Build up the Market in this unique Segment find all the Stakeholders and Customers to build up a solid Sales strategy to Growth
• Drive success by using creative sales strategies to add value to both ABB and our customers
• Identify and seize new opportunities in the market of Electrical Wiring Components and Accessories
• Engage with a diverse group of customers—ranging from specifiers, designers and architects to electricians, distributors, and end-users
• Collaborate and share insights with colleagues across divisions and countries

Sales Promoter – Switches and Sockets

Operations

• An Operations Manager’s role becomes highly critical because they must coordinate cross‑functional teams, manage crises, and ensure smooth service delivery under pressure.
• They balance resources, customer expectations, and operational risks while maintaining process discipline.
• With high visibility and accountability, even small failures can create major business impact—making the role central to organizational stability and success.
• Fulfilling the service requests in the agreed Service Level Agreements (SLAs) and collaborating with IS Service Owner to define the domain service catalog.
• Reviewing SLAs and corresponding service monitoring and controlling metrics to identify rightsizing opportunities.
• Dedicating resources to monitor problem volumes, Root Cause Analysis (RCA) quality, solution timelines, and following up on potential improvement opportunities.
• Supporting major incident and critical situation resolution by finding the root cause of incidents (through known errors and root cause analysis), defining workarounds, and following up on fixing root causes (by planning problem resolution and change implementation).
• Ensure stable, secure, high‑performance Biztalk platform operations while managing deployments, incidents, and governance.
• Drive cross‑team collaboration, proactive monitoring, and continuous improvement to maintain seamless integration delivery.

IS Operations Manager – Integration Platforms

Scrum Master

• Foster a culture of continuous improvement and team empowerment
• Guide agile teams and facilitate collaboration using agile methodologies
• Elevate teams to high-performing levels
• Facilitate team-level scrum events
• Work closely with Product Owners to manage product backlogs
• Remove impediments and blockers

Insurance

• Gather and analyze accurate data across multiple insurance programs; establish centralized data storage systems that enable effective data analytics and streamlined communication to business units.
• Support the renewal and implementation of local insurance policies and Group insurance programs; ensure alignment with global risk management strategies while accommodating regional requirements.
• Review policy documents and premium invoices to ensure data accuracy and compliance.
• Analyze claims development and trends to identify risk patterns to develop risk mitigation strategies; provide actionable insights to the business.
• Advise business teams and employees on insurance questions; process and manage requests for insurance certificates and documentation.
• Participate in insurance transformation projects including process optimization, digitalization, and emerging technology implementations (e.g., AI-driven analytics and automation).

Insurance Specialist

• Responsible for the sales of products/systems/services within a designated market/division
• Achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction
• Identify and develop new sales opportunities
• Communicate with customers about details related to delivery time, payments, and general terms and conditions
• Ensure efficient marketing activities and communicate value proposition to customers
• Manage administrative procedures in sales processes and supports cash collection and project management activities, when needed

Commercial Sales Specialist

• As the Latin America (LATAM) Region Marketing & Sales Manager, you will be responsible for driving profitable growth to meet or exceed assigned targets while focused on delighting our customers.
• You will be expected to mentor and develop a team of country marketing & sales leaders, ensuring successful implementation of cross-region initiatives, as well as developing local initiatives and strategies.
• You will guide your team to obtain and analyze installed base information to build pipeline opportunities and better understand market potential and build resource plans.
• Your success will be highly dependent upon the team supporting you and collaboration with other Electrification and ABB Businesses.
• The final key to your role will be recruiting, developing, and giving opportunities to world class talent in your region.
• Meet/Exceed Financial KPIs for the LATAM region.
• Create, plan and implement an annual commercial service sales strategy by effectively utilizing ServIS (the approved Service database) to protect and grow our installed base while targeting our competitors’ customers.
• Promote value add service offers supporting the entire Life Cycle Management (LCM), ensure the team sells the complete service portfolio: Care, Modernization and Advisory Services and participate in risk reviews and negotiations of major contracts.
• Ensure achievement of targets by providing valuable and innovative solutions to customers and initiating improvement plans as needed, establish long term relationships with key customers, stakeholders and decision makers by understanding their needs and requirements.
• Exhibit high expertise in technical solutions and products to ensure customer risk mitigation while creating customer satisfaction.
• Support the team by participating in marketing and sales activities and provide feedback on opportunities for campaign development, engage, collaborate and provide feedback to product management to better understand local market needs for product and solution development, and resource alignment.
• Fully understand competitor offerings and market trends.
• Regularly update customer opportunities and financial status. Report any changes regarding risk to relevant ABB stakeholders.
• Drive overall commercial efficiency by relentlessly remaining engaged with Service Operations and Product Management to share market needs and voice of customer.
• Lead the team to execute commercial plans and keeping them accountable to deliver on their commitments.

Regional Sales Manager – LATAM

Project Manager

• You will be responsible for executing the delivery Customer experience strategy and across all touchpoints to support growth, marketing and sales goals.
• Manage CX projects end‑to‑end, ensuring planning, timelines, milestones, and risk management.
• Coordinate Outer Loop and Inner Loop models, supporting feedback monitoring, action prioritization, and governance of initiatives.
• Work with marketing, sales, customer operations, service, and product marketing teams to align data, insights, and processes across the entire customer journey.
• Analyze data from surveys, NPS, digital touchpoints, and structured feedback, generating insights that support initiative prioritization.
• Support continuous improvement initiatives and redesign of customer‑facing processes in line with CX strategic guidelines.
• Prepare summary materials, pre‑readings, dashboards, and content to support alignment with management and stakeholders.

Project Manager – Customer Experience

Field Engineer

• Perform inspections and maintenance activities on electrical, mechanical, and structural components of energy systems, including Solar PV, EV charging stations, and battery electric storage systems.
• Troubleshoot and identify root cause(s) of problems affecting the proper operation and performance of various hardware assets.
• Open live electrical equipment exposing energized connections for inspection.
• Respond to client concerns regarding the performance or functionality of their systems.
• Identify and escalate concerns to the appropriate level and suggest potential improvements.
• Perform other inspection, assessment, and maintenance activities on client’s energized assets as needed.

Field Service Technician – Energy & Carbon

Business Development Rep

• Provide sales leadership in assigned geography through the formulation and execution of strategies that leverage local operational service solutions capabilities, ABB Rep Network customer access, and OEM / Distribution channels.
• Maintain / Grow service volume at identified traditional ABB EL Services accounts and maintain accurate and up to date records of all opportunities in ABB's CRM System.
• Establish strong relationships with ABB Reps; implement account planning and pacing processes.
• Collaborate with ABB’s C&I and OEM, and Utility sales team to leverage existing relationships with distributors, OEMs, and Utility customers to promote the ABB EL Services portfolio.

Business Development Manager

• Responsible for running the day-to-day service activities for the Data Center Services Center Of Excellence.
• Ensuring that we consistently exceed customer expectations.
• Full accountability for the day-to-day execution within the Data Center Service segment as well as a central role in the development of our surge team.
• Improves service availability, quality, and customer experience across all field service operations.
• Develops, implements, and reviews field service strategy aligned with global business objectives.
• Ensures strong customer focus, urgency, and care in all service interactions to drive retention.
• Drives continuous improvement, first‑time‑right execution, and KPI‑based performance management.
• Identifies on‑site opportunities to enhance customer operations.
• Leads a culture of operational excellence, risk management, and effective end‑to‑end service delivery.
• Manages resource planning, workload balancing, and compliance with all HSE standards and ABB Way requirements.
• Oversees Surge Team operations, including onboarding, training, compliance, and validation of timesheets, expenses, and supplier invoices.
• Provides leadership, coaching, and development for Field Service Engineers/Technicians to ensure high‑quality execution.
• Collaborates across ABB teams to assign personnel, resolve technical issues, support project execution, and drive continuous improvement.