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About the role
Key responsibilities & impact- Manage and coordinate TPM Sell simplification projects and related change initiatives within the O2C GPO organization, from planning through implementation and stabilization.
- Support the design, rollout, and continuous improvement of the global TPM Sell process, including key requirements across sales models, governance, and ways of working.
- Translate TPM Sell business priorities, policy updates, integrity and control requirements, and process improvement needs into structured project and change plans.
- Drive cross-functional alignment across process owners, business stakeholders, regional teams, shared services, sales operations, legal and integrity, finance, and enabling functions to support consistent execution of TPM Sell requirements.
- Drive project governance through clear plans, milestones, risk and dependency management, status reporting, and decision tracking.
- Coordinate business readiness activities, including stakeholder mapping, impact assessments, communication planning, training coordination, and adoption tracking.
- Ensure process and policy changes are implemented with a fit-for-purpose change management approach, including clear communication, user enablement, and reinforcement.
- Coordinate the business-side management of Salesforce releases impacting TPM Sell and O2C, including changes affecting commercial workflows, Third Party -related data and process steps, readiness planning, stakeholder alignment, communication, training, testing coordination, and deployment support.
- Monitor implementation progress, risks, dependencies, and adoption outcomes, escalating issues where needed and driving mitigation actions.
- Collaborate with subject matter experts to develop clear and practical TPM Sell process documentation, guidance materials, and training content for impacted stakeholders.
- Prepare materials and presentations for governance meetings, including Steering Committee meetings, to support project status reporting, decision tracking, and stakeholder alignment.
- Help establish and track KPIs and success measures related to implementation progress, compliance, process adoption, and operational effectiveness.
- Contribute to the broader O2C transformation agenda by identifying synergies, lessons learned, and opportunities for standardization and simplification.
Requirements
What you’ll need- Bachelor’s degree in business administration, finance, operations, project management, or a related field; advanced degree is a plus.
- Minimum 6 + years of experience in project management, change management, business transformation, process improvement, or a related role.
- Strong experience leading or supporting cross-functional projects in a global or matrix organization.
- Good understanding of process governance, business process standardization, control requirements, and the business impact of system releases across commercial and order-related processes.
- Experience with change management frameworks (for example ADKAR or similar) and practical application in business rollouts is preferred.
- Ability to translate complex process or policy requirements into actionable plans, stakeholder communications, and implementation activities.
- Strong stakeholder management and facilitation skills, with the ability to influence across functions and levels without direct authority.
- Experience in Order to Cash, commercial operations, indirect sales models, third-party management, compliance-related programs, or related process governance is a strong advantage.
- Strong analytical and organizational skills, with attention to detail and the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Proficiency in PowerPoint, Excel, and project collaboration tools; experience with Salesforce releases, process documentation, and training materials is beneficial.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementChange ManagementProcess ImprovementBusiness TransformationProcess GovernanceAnalytical SkillsOrganizational SkillsStakeholder CommunicationImplementation PlanningKPI Tracking
Soft Skills
Facilitation SkillsAttention To DetailInfluencing SkillsCommunication Skills