Account Manager

• Responsible for selling low and medium voltage products, solutions & services in the Baton Rouge, LA trade area.
• Build long term relationships with targeted contractors, distributors, consultants & end-users.
• Manage resolution to specific customer needs & issues.
• Identify and develop sales opportunities within the construction market.
• Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
• Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• Prepares sales plans using company tools.
• Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
• Collaborate across business lines to help leverage ABB’s entire product portfolio.
• Prepares offers in accordance with customer contract documents (plans & specs), and in collaboration with proposal department, factory & pricing team.

Customer Support

• The Commercial Excellence Digitization Leader enables the digital ecosystem that supports commercial strategy and revenue growth.
• Works cross-functionally with Sales, Marketing, Pricing, Operations, and IT to define and optimize commercial processes and translate them into scalable CRM and configurator capabilities.
• Governs a structured intake, prioritization, and delivery model to ensure disciplined execution and measurable business impact.
• Accountable for guiding initiatives from requirement definition through UAT and deployment while driving adoption and continuous improvement.
• Design and implement a structured intake, governance, and prioritization process for commercial digital initiatives
• Partner cross-functionally to define, document, and align end-to-end commercial process
• Translate agreed business processes and needs into clear functional specifications and user stories
• Serve as the commercial lead for CRM (Salesforce.com), configurator (Empower/CPQ), and related integrated commercial systems and digital tools (e.g., SAP, Fletch, AI-enabled technologies)
• Lead end-to-end execution of platform initiatives from intake through deployment
• Govern and lead User Acceptance Testing (UAT), including test planning, defect validation, and business sign-off
• Develop and manage platform short term and long term strategic roadmaps aligned to commercial priorities and growth objectives
• Monitor adoption, performance metrics, and value realization of commercial technology investments
• Identify improvement opportunities and recommend enhancements based on data and stakeholder feedback.

Sales Support Specialist – Commercial Excellence Digital Tools

Project Manager

• Lead the execution of medium-size projects.
• Ensure that all related activities are executed in accordance with procedures, regulations, standards, specifications and targets.
• Lead project team members to achieve project requirements, deliver contracted deliverables, and meet committed project results.
• Establish project execution approach and oversee planning, monitoring and control activities for internal and external resources to accomplish project goals.
• Monitor and control project progress, efficient resource utilization, and project financials.
• Identify, qualify, quantify, manage project risk, and ensure all opportunities are identified and pursued.
• Drive the formal acceptance of the project, contract close-out, and acknowledgment by the customer in accordance with the contract.

• Manage a team of administrators and specialists, overseeing the complete customer journey from initial inquiry through product delivery and after-sales support.
• Lead the execution of high-volume accounts while coordinating with relevant functions across the organization.
• Develop and implement customer service strategies that drive operational excellence.
• Monitor and control backlog in proactive approach to ensure customers receive accurate and timely information about deliveries.
• Build long-term relationships with customers to collaborate and improve process as needed looking at the success of the account.
• Communicates appropriate information to the internal stakeholders in a timely and effective manner.
• Lead the continues improvement process coordinating internal/external stakeholders to ensure the optime process for the partnership.

OEM Account Manager – 2

Manager

• Manages internal and external customer post order activities, related to order handling and Project management of Local BL Motors & Generators business.
• Ensures order execution as per contract and customer’s satisfaction.
• Includes any technical support to customer, payment collection related assistance to FES and related teams, claims management, warranty handling and coordination of relevant functions.
• Oversees the operational aspects of a local BL MG Services including project management and control, coordination with project engineering, manufacturing, SCM, quality and logistics teams.
• Ensures strict adherence within the Operations with respect to policies, ABB regulations and required health, safety, and integrity standards.
• Focuses on achievement of the assigned targets, through oversight and definition of improvement actions as needed.
• Ensures quality and on-time delivery based on business standards and customer requests.

Operations Manager

Software Engineer

• Sběr a analýza požadavků business uživatele
• Návrh a vývoj automatizovaného řešení s použitím MS Power Platform
• Podpora uživatelů
• Dokumentace vyvinutého řešení
• Komunikace v týmu s uživateli

Low-code Developer – Automatizace Kancelářských Procesů

Compliance

• Classification of products, software, and technologies related to both new and existing products
• Analysis of product information to ensure correct application of classification codes and standards
• Maintenance and quality assurance of master data, including product descriptions, HTS codes, and ECCN
• Close collaboration with Trade Compliance Officers, Engineering, Product management and other relevant business units
• Providing guidance and support on product classification and regulatory requirements
• Contributions within export control and sanctions assessments (depending on experience)
• Collaboration with the Trade Compliance Manager (TCO)
• Further development and improvement of internal processes and procedures within trade compliance
• Support related to internal controls and documentation activities

Trade Compliance Manager

Ecommerce

• Partner with ABB divisions, Sales Units, and the Global Motion eCommerce team to define and execute local and global eCommerce strategies.
• Own commercial execution across assigned eCommerce platforms, including sales enablement, marketing initiatives, and promotional campaigns.
• Analyze product portfolio, customer behavior, and performance data to identify growth opportunities and improve platform effectiveness.
• Drive continuous improvement of customer and user experience across ABB eCommerce products and platforms.
• Support sales performance growth through KPI‑driven, technology‑enabled eCommerce solutions.
• Translate business and commercial requirements into functional and technical specifications for project and development teams.
• Develop business cases and fact‑based recommendations to support new eCommerce initiatives and senior management decision‑making.
• Enable change management and adoption of new tools, processes, and digital ways of working across regions and stakeholders.
• Share best practices and lessons learned to strengthen eCommerce and digital marketing competence across ABB Motion.

eCommerce Implementation Lead, APAC

Systems Engineer

• Update and maintain ABB control system hardware/software, including design specs, test procedures, and scopes of work
• Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance
• Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed
• Assist in quotation preparation and identify potential sales leads through customer interactions
• Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity
• Oversee system modifications, spare parts planning, and ad-hoc work-scope coordination
• Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients
• Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed

Architect

• Collaborate with key customers to support their transition to advanced Direct Current data center architectures.
• Design end-to-end electrical power system solutions for data centers.
• Design Direct Current-specific protection schemes and overall control schemes.
• Manage customer and market requirements and align priorities for product development teams.
• Collaborate with internal teams to identify technology gaps.
• Lead and support pilot projects for Direct Current data center solutions.
• Act as a technical authority throughout sales, design, and delivery phases.
• Contribute to technical thought leadership in emerging Direct Current power architectures.

Datacenter System Architect

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Service Manager, Paper & Metals

Procurement

• Develop, plan, and implement procurement strategy focused on optimizing costs, quality, delivery, and reliability of suppliers and supplied products for an assigned category or group of categories.
• Ensure execution in accordance with company, procurement, and supply base management instructions and procedures.
• Recommend frame agreements to management and execute upon approval.
• Leverage the Continuous Improvement Process Sourcing process for effective sourcing strategies.
• Manage planning and tracking of procurement activities, cost budgets, emerging country spending, and savings forecasts.
• Negotiate agreements with main suppliers, and periodically renew price lists, and terms and conditions.
• Ensure identification, investigation, and selection of appropriate suppliers in accordance with company policies.

Category Manager

Controller

• Lead and mentor a finance team, fostering a culture of continuous improvement and professional development.
• Collaborate with cross-functional teams to support strategic planning and business decision-making.
• Expectation to build high-performing teams, mentor talent, and create a positive work environment.
• Develop and manage comprehensive business controls, financial reporting, and compliance frameworks.
• Analyze financial data and key performance indicators to identify trends, risks, and improvement opportunities.
• Prepare accurate and timely financial reports, forecasts, and business case analyses for senior management.
• Drive process optimization and implement best practices in financial operations.
• Supporting preparation of relevant organization financial reporting, business planning, budgeting, and forecasting and validating accuracy of financial data and business information and reports by performing reconciliation and review of exceptions.
• Communicate complex financial information clearly to both technical and non-technical stakeholders.
• Optimizing own performance to increase productivity, recommend changes of process standards and procedures, identify areas for process/report standardization.

Business Controller, Distribution Centers

Field Engineer

• Deliver quality customer service planning and execute service work as per customer order and expectation.
• Execute service work as per work instructions and in accordance with ABB quality and safety guidelines.
• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, preventative maintenance, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Acting as trainer when needed, for field service associates and customers.

Resident Field Service Technician

QA Engineer

• Responsible for ensuring supplier quality, readiness, and performance across the value chain by leading supplier qualification, audits, onboarding, and PPAP activities to support repeatable, compliant production.
• Own supplier nonconformance management, driving containment, root‑cause analysis, and sustainable corrective actions in close partnership with suppliers and internal teams.
• Play a key role in standardizing and continuously improving supplier quality processes using Lean and Six Sigma principles, while monitoring supplier performance through KPIs and scorecards.
• Act as the primary quality interface between suppliers and cross‑functional stakeholders, ensuring disciplined execution, data‑driven decision‑making, and continuous improvement to strengthen supplier capability and overall business performance.