Field Service Technician

ABB

Field Service Technician executing service work for ABB's electrical products while ensuring customer retention. Collaborating on-site and remotely to improve customer operations and resolutions.

Posted 7/14/2026full-timeRemote • Colorado • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in electrical preventative maintenance, installation, and repair, with a strong focus on customer service and operational improvement. Capable of training others and ensuring compliance with safety and quality standards.

Highest-signal resume keywords

Electrical Preventative MaintenanceJourneyman Electrician’s LicenseConduit Bending (EMT)NEC Code Knowledge480V Commercial Switchboards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical InstallationElectrical RepairField Service TasksTechnical Issue AnalysisMaterial Preparation

Soft Skills

Customer ServiceCommunicationTraining

Tools & Technologies

Hand ToolsPower ToolsInfrared Windows

Certifications & Qualifications

Journeyman Electrician’s License

Industry Keywords

ABB Quality GuidelinesSafety GuidelinesCommercial Electrical WorkIndustrial Experience

About the role

Key responsibilities & impact

Execute service work as per work instructions and in accordance with ABB quality and safety guidelines.
Deliver quality customer service planning and execute service work as per customer order and expectation.
Showcase expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
Work with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Perform field service tasks, identifying technical issues, and perform analysis through remote or on-site activity in service categories and products for which they are certified to perform.
Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities.
Act as trainer when needed, for field service associates and customers.

Requirements

What you’ll need

High School Diploma and 1 year of electrical preventative maintenance, installation and repair, and experience as licensed field service technician.
Experience with required hand and power tools associated with the electrical trade.
Strong knowledge and experience of conduit bending (EMT) ability to produce quality day after day.
Infrared windows experience preferred.
Valid Journeyman Electrician’s License.
Working knowledge of current NEC codes.
Knowledge and experience working in and around 480V commercial switchboards.
Industrial experience considered a plus.

Benefits

Comp & perks

Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.