Field Service Technician

ABB

Field Service Technician executing service work for ABB's quality control solutions. Maintaining systems, resolving issues, and ensuring customer satisfaction.

Posted 7/14/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in electrical and electronics systems, with a strong focus on troubleshooting, quality control, and customer service. Proficient in executing service work while adhering to safety guidelines and fostering customer relationships.

Highest-signal resume keywords

Electrical Theory UnderstandingTroubleshooting Electrical SystemsCustomer Service ExcellencePreventive Maintenance DocumentationHealth, Safety, and Environment (HSE) Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electrical Test EquipmentReading Electrical DrawingsVoltage System IdentificationBasic Hand Tool UsageDCS Programming Exposure

Soft Skills

Customer Relationship ManagementEffective Communication

Certifications & Qualifications

Associate’s Degree in Related Field

Industry Keywords

Electrical/Electronics ExperienceInstrumentationProcess ControlQuality ControlPreventive MaintenanceCorrective MaintenancePaper Making Process

About the role

Key responsibilities & impact

Execute service work as per work instructions and in accordance with ABB quality and safety guidelines.
Deliver quality customer service planning and execute service work as per customer order and expectation.
Communicate service work timeline and expectations to ensure customer retention.
Maintain quality control hardware and software, and troubleshoot issues with systems.
Answer customer questions about the state of the ABB system.
Resolve customer service-related issues while fostering customer relationships.
Document the work performed for preventive maintenance and corrective maintenance tasks.
Play an active role in various projects such as upgrades, installations, or new functionality.
Coordinate work with other groups to ensure commitments are met.
Lead Health, Safety, and Environment (HSE) activities at customer sites.

Requirements

What you’ll need

Associate’s degree in a related field and 5+ years of electrical/electronics, instrumentation or process control related experience required; OR HS diploma/GED and 7+ years of related experience required.
Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety; ability to use electrical test equipment
Ability to read electrical drawings and troubleshoot electrical systems
Ability to identify voltage systems that are above the level 240 VAC/870 VDC.
Comfortable using basic hand tools.
Basic understanding of the paper making process and process control preferred; Exposure to DCS programming and troubleshooting is beneficial.
Travel up to 15% for training and assisting other sites as needed.
Applicants should possess a work authorization that would allow them to work permanently in the United States without sponsorship.

Benefits

Comp & perks

Competitive, comprehensive, and crafted with you in mind