Sales Operations Manager

• Develop and manage role-based enablement programs for Account Executives (AEs), Client Delivery Partners, and other sales roles.
• Develop and maintain asynchronous learning content and self-paced learning paths.
• Translate sales processes and methodologies into actionable field tools, templates, and guides.
• Deliver ongoing reinforcement programs using micro-learning, practice exercises, and manager coaching resources.
• Own the enablement content lifecycle from creation through retirement.
• Curate, organize, and maintain: Pitch decks, Proposal resources, Competitive positioning assets.
• Partner with subject matter experts to ensure content remains current and relevant.
• Create tool adoption programs, playbooks, and job aids for sales technologies.
• Lead training and communication plans for new tool releases and enhancements.
• Develop role-specific guidance for CRM, AI-enabled tools, and seller productivity platforms.
• Establish and monitor enablement KPIs related to adoption, proficiency, and business impact.

Senior Sales Enablement Specialist

• Build and own the long-term Sales Operations strategy aligned to Roo’s revenue growth, GTM model, and marketplace dynamics.
• Establish scalable processes, standards, and systems across supply and demand-facing teams.
• Serve as the primary operational thought partner for the CRO, SVP Marketplace and management team.
• Define and manage the roadmap for CRM architecture, automation, and workflow optimization (HubSpot).
• Drive operational readiness for monitoring supply/demand, product initiatives, and GTM expansions.
• Oversee all forecasting activities in partnership with Finance and Data.
• Implement multi-level forecasting (bottom-up, top-down, weighted pipeline, trend-based).
• Develop dashboards and reporting structures to support monthly pipeline reviews and KPI tracking.
• Establish clear methodologies for pipeline hygiene, data integrity, and forecasting accuracy.
• Own end-to-end compensation design, governance, and quarterly/annual comp planning.
• Develop scalable, transparent commission structures aligned with revenue goals and market conditions.
• Oversee quota setting, territory design, rep capacity modeling, and incentive administration.
• Partner with People Ops and Finance to ensure compliant and timely payouts.
• Partner deeply with Finance, Data and Growth teams to ensure strong data integrity and actionable insights.
• Collaborate with marketing and BD leadership on end-to-end lead management, routing, and funnel optimization.
• Create aligned SOPs between Sales, Marketing, Growth, and Customer Success.
• Support cross-functional strategic initiatives, including OKR planning and cross-team capacity modeling.
• Own HubSpot configuration, governance, and optimization as the system of record for sales.
• Drive automation across reporting, lead management, account health, and performance metrics.
• Evaluate, implement, and integrate additional sales tech stack tools as needed.
• Ensure high adoption and enablement through structured training and documentation.
• Lead, mentor, and develop a high-performing Sales Ops team (including managers and ICs).

Director of Sales Operations

• Develop and implement comprehensive strategies in collaboration with Field Sales Organizations (FSO) to support sales growth objectives.
• Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
• Analyze operational data to provide insights to FSO Leadership, ensuring informed decision-making.
• Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US FSO leadership.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
• Partner with various departments, including FSO, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Proactively identify and report on market trends that could impact inventory management and FSO operations.

Manager, Commercial Operations and Sales Inventory – Orthopedics

• Develop and implement comprehensive strategies in collaboration with Field Sales Organizations (FSO) to support sales growth objectives.
• Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
• Analyze operational data to provide insights to FSO Leadership, ensuring informed decision-making.
• Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US FSO leadership.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
• Partner with various departments, including FSO, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Work with external stakeholders to align operational activities with commercial strategies.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Foster a culture of continuous improvement and knowledge sharing across departments.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Regularly report on progress and outcomes to senior management.
• Proactively identify and report on market trends that could impact inventory management and FSO operations.
• Adapt strategies to meet changing market conditions and customer needs.

• driving HealthSpring’s Local Broker Strategy
• managing a team of sales personnel handling new Individual Medicare Advantage and Part D sales virtually
• implementing new sales goals for the Virtual Broker Management team on a quarterly basis
• ensuring the Virtual Broker Management team achieves new sales goals each quarter
• acting as a conduit between the national and local broker teams to ensure effective communication and collaboration
• ensuring HealthSpring maintains a best-in-class broker experience at all levels of the hierarchy
• establishing a positive and productive working relationship with Local & Regional sales leaders, and various matrix partners across the company

Senior Sales Manager – Broker Strategy, Virtual Broker Sales

• Support the daily workflow of requests received by Sales Operations from teams such as Advisor Sales, Business Consulting, AMRS, and Investment Consulting
• Execute annual Sales Operations processes such as goal setting, book and advisor segmentation, territory optimization, and other recurring processes.
• Work with sales managers and team leads to implement best practices in opportunity, funnel and pipeline management ensuring accurate sales forecasting
• Maintain and optimize sales cadence workflows by driving timely execution of sales activities, ensuring consistent follow-up, and promoting adoption of standardized best practices
• Nurture, groom and enhance dashboards in Salesforce and CRM Analytics delivering actionable insights and critical data to accurately measure sales goals and KPIs achievement
• Create and deliver performance reporting using tools such as Salesforce and PowerBI to illustrate performance against sales objectives for sales teams, sales management, and leadership
• Provide dashboard and reporting support of AssetMark’s strategic growth initiatives (examples include but not limited to First Year Success, mergers & acquisitions, and Tax Management Services)
• Promote and drive adoption of new Salesforce tools and workflow processes throughout the organization
• Work alongside Sales Operations technology and the CRM development team to continually enhance the Salesforce user experience
• Work alongside Business Intelligence and Sales Compensation to drive accurate reporting measures for the sales organization
• Execute ad hoc projects and assignments as needed to support Sales Operations leadership and Advisor Sales teams

Sales Operations Specialist – Advisor Sales

• Support the execution, governance, and administration of GM dealer policies, contractual activities, and operational programs.
• Serve as a primary resource for GM Field Teams, the Dealer Contractual Group (DCG), and Dealers regarding dealer policies and processes.
• Support project management activities and reporting requirements for strategic initiatives.
• Analyze data and operational performance metrics to identify trends, opportunities, risks, and process improvements.
• Maintain and administer the GM Dealer Policy Library.
• Support the renewal and maintenance of GM state dealer licenses.
• Coordinate and administer HireRight background screening activities.
• Manage access governance activities.
• Support annual dealer network projects through data analysis and reporting.
• Manage all Dealer Domain Name Change Requests.
• Develop and implement operational initiatives that enhance Sales, Service, Marketing, and dealer support processes.
• Build strong working relationships with stakeholders.
• Create presentations, dashboards, and executive summaries to support leadership reviews.
• Lead Information Lifecycle Management (ILM), Records Information Management (RIM), and Business Continuity Planning (BCP) activities.
• Support continuous improvement efforts by identifying process efficiencies and standardizing business practices.

Sales Operations Analyst – Dealer Policy, Administration

• Review and process Eye Care Professional Channel customer onboarding workflows through Salesforce.com portal.
• Determine appropriateness and alignment of custom program requests using established templates and delegation of authority matrix.
• Prepare selected sales, customer mix and Sales team specific reports for weekly and monthly meetings.
• Create special reports and services using SQL, Access, Excel, Power BI, etc.
• Ability to create reports in both spreadsheet, Power BI and PowerPoint formats.
• Participate on project teams to develop / enhance commercial programs and information systems.
• Troubleshoot customer account setup errors and issues, and coordinate with internal resources to correct the issues (including calculating credits owed, and submitting credit requests).
• Participate in pricing program audits, and provide backup to Pricing team functions.
• Prepare content and participate in recurring training sessions for Sales team members, as needed. This includes New Hire Trainings, as well as periodic spot trainings on a variety of Sales Operations topics.
• Perform additional responsibilities as required.

Senior Analyst, Sales Operations

• Refine sales methodologies, create playbooks, and map the customer journey for better efficiency.
• Own the sales technology stack (CRM, sales enablement tools), ensuring data integrity, adoption, and analytics.
• Define metrics for sales effectiveness and build dashboards to inform executive decisions.
• Collaborate with Marketing and Product to ensure the sales team is equipped with the right collateral, competitive intelligence, and training to win.

Director of Sales Operations, AdTech Experience

Director of Sales Operations, AdTech

• Act as an extension of the Sales team by preconsulting with prospective customers via phone, email, and other digital communication channels to clarify needs.
• Gather all applicable financial reports, sales management reports or estimates to begin preparing analysis for shop owner consultation.
• Begin sales presentations with consultants and initiate a warm handoff.
• Support sales gathering all relevant documents and information for seamless handoff to coaching staff.
• Build and maintain strong relationships with prospects through effective communication, follow-up, and customer service.

Sales Operations Specialist

• Develop robust business proposals that combine brand story with customer’s strategic interests
• Conduct account specific market research with category marketing to set key windows, pricing strategy and TDP (total distribution points) expectations
• Supervise distribution build, pricing, and promotional compliance to guardrails across existing and new categories to maintain balance across channels and enhance revenue potential
• Lead trade marketing and shopper marketing budget to ensure spend discipline across categories and work with field teams to implement approved infusions to deliver financial goals
• Collaborate closely with revenue management and customer sales teams to proactively deliver more efficient promotional spend without risk to buyer relationships and competitive edge
• Deliver sales forecasting efficiency with demand, supply, and sales by leading monthly demand forecasting routines to identify key volume drivers and communicating material needs
• Contribute thought leadership by identifying whitespace across different channels through closure of core product gaps, innovation, and profitable promotion plans incremental to plan
• Manage product supply shortage through efficient communication with supply chain and customer sales teams to minimize revenue loss and maintain customer prioritization
• Analyze competitive landscape periodically to help the team maintain an efficient go to market strategy and react dynamically to competitive threats
• Develop comprehensive understanding of commercialization process and track progress of new item commercialization against pre-specified launch dates to hit customer resets
• Own communication routines with sales teams (often involving 50+ participants) to gather market intelligence and highlight BU priorities and changes to brand strategies and tactics
• Develop sound relationships with all cross-functional partners to guarantee efficient execution and revenue realization

Senior Manager, Business Unit & Strategy Sales

• Identify new business opportunities within net new and existing accounts.
• Develop relationships within accounts at Director/C-Level and communicate the AHEAD IO GTM Strategy.
• Clearly understand the business challenges created by the technical requirements the client faces.
• Work as a team with engineers, core sales group and other sales specialty groups to design and configure appropriate digital solution(s).
• Manage opportunity workflow and progression utilizing internal tools, such as CRM (Salesforce), Excel, and PowerPoint.
• Navigate proposals and opportunities through the procurement process.
• Ensure successful deployment and solutions meet with customer requirements.
• Establish strong vendor relationships.
• Develop and maintain a book of business of at least $10M in Topline Revenue at target margins.
• Recruit candidates that characterize the AHEAD culture.

Intelligent Operations Sales Specialist

• Partner with and support the General Manager in all areas of service sales and operations to develop and implement the operating territory service sales and operations business plan for both financial and non-financial objectives
• Lead the performance of field operations for all service/maintenance projects and service sales while maintaining project schedules and ensure deadlines are met
• Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all mechanics in performance reviews
• Expand customer portfolio and unit count while providing best in class partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair
• Develop action plans to address deficiencies regarding safety, callback rates, and technical support
• Generate field leads and assist service sales representatives in selling upgrades and repairs
• Develop a keen sense for key prospective customers within the OT and manage all accounts regarding any at risk or cancellations while increasing customer loyalty
• Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery
• Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets
• Conduct field education training ensuring that we create and maintain a safe working environment
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Ensure coordination of personnel and product safety responsibilities including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing
• Coordinate all material deliveries and issuing purchase orders
• Engage in pro-active labor relations with local business agents with the support of Otis’ Labor Relations team
• Responsible for the hire and onboarding of new team members
• Interface with Product Line experts on operational challenges, including but not limited to product issues, safety concerns, parts fulfillment
• Lead the resolution of all customer issues within your OT as the key point of escalation including collection efforts and contractual disputes
• Coach, mentor, and develop your team of Sales and Operations through aligned and clear sales goals and continued performance directly tied to targets and sales KPIs

Senior Manager, Service Sales & Operations

• supports enablement programs that improve productivity, accelerate onboarding, and drive adoption of processes, tools, and best practices across the go-to-market (GTM) organization
• develops learning content, documents processes, facilitates training, and equips customer-facing teams with the knowledge, tools, and resources they need to succeed
• supports enablement across the full customer lifecycle—from prospecting through retention
• partners with Sales, Business Development, Customer Success, Account Management, Marketing, Product, and Revenue Operations to create a consistent enablement experience
• facilitate engaging live, virtual, and self-paced training sessions
• create engaging enablement content including presentations, playbooks, job aids, learning modules, newsletters, and videos using PowerPoint, Canva, and other tools
• document and maintain sales processes, customer success workflows, and system guides for Salesforce, Gainsight, Gong, Apollo, Confluence, Lessonly, and other GTM tools
• track program effectiveness, gather feedback, and recommend improvements

Sales Enablement Specialist

• Own regional sales results across Europe
• Ensure proposals are compelling and aligned with luxury standards
• Actively coach the team on selling complex itineraries
• Maintain a performance-driven sales culture
• Oversee day-to-day operations across sales and support teams
• Lead hiring, onboarding, and training of the Europe team

Director of Sales & Operations – Europe

• Serve as a strategic partner transforming business priorities into operational solutions
• Lead planning, design, implementation, communication, and continuous improvement of sales initiatives
• Partner with stakeholders to understand strategic priorities and business needs
• Monitor effectiveness of sales initiatives through performance reporting and feedback

Consumer Bank Sales Process, Readiness Manager

• Drive operational excellence across Cosette's commercial sales organization
• Deliver systems, analytics, processes, and support for field teams
• Serve as a strategic partner to various departments
• Support execution of commercial operations strategy aligned with business objectives
• Develop scalable processes to improve operational effectiveness
• Lead initiatives for field force effectiveness, including territory alignment and performance reporting
• Develop and maintain dashboards and sales reports
• Manage administration of sales incentive compensation programs
• Partner with commercial leadership on targeting and segmentation strategies
• Lead operational planning for National Sales Meetings and commercial events
• Optimize CRM and commercial systems

Senior Manager, Sales Operations

• Develop and execute a scalable sales enablement and commercial training strategy aligned with Cosette’s growth objectives and commercial priorities.
• Establish training frameworks, learning paths, and capability models that support current and future field organizations.
• Build and maintain onboarding, workshop content, certification, and continuous learning programs for Key Account Managers, sales leaders, and other customer-facing commercial roles.
• Identify capability gaps through partnership with Sales Leadership, field observations, performance data, and business insights.
• Develop targeted learning solutions that improve field readiness, customer engagement, and execution effectiveness.
• Establish consistent standards for commercial learning, training delivery, and field capability development across Cosette’s sales organizations.
• Own sales readiness programs supporting new product launches, relaunches, new indications, and expansion into new therapeutic areas.
• Partner with Sales Leadership, Marketing, and Medical Affairs to develop launch training strategies, timelines, materials, and certification requirements.
• Ensure field teams are prepared to effectively engage healthcare professionals, institutions, IDNs, specialty pharmacies, and other healthcare stakeholders.

Manager, Sales Enablement – Commercial Training

• Own and lead the enablement function across the full GTM organization.
• Set the enablement strategy and build/manage a team of enablement specialists.
• Act as a key cross-functional partner to GTM leaders and stakeholders.
• Design programs, develop content, and drive adoption for onboarding and skill development.
• Align the enablement roadmap to revenue priorities and report on impact.

Sales Operations Manager jobs in United States

See all jobs on JobTailor

Senior Sales Enablement Specialist

Director of Sales Operations

Manager, Commercial Operations and Sales Inventory – Orthopedics

Manager, Commercial Operations and Sales Inventory – Orthopedics

Senior Sales Manager – Broker Strategy, Virtual Broker Sales

Sales Operations Specialist – Advisor Sales

Sales Operations Analyst – Dealer Policy, Administration

Senior Analyst, Sales Operations

Director of Sales Operations, AdTech Experience

Director of Sales Operations, AdTech

Sales Operations Specialist

Senior Manager, Business Unit & Strategy Sales

Intelligent Operations Sales Specialist

Senior Manager, Service Sales & Operations

Sales Enablement Specialist

Director of Sales & Operations – Europe

Consumer Bank Sales Process, Readiness Manager

Senior Manager, Sales Operations

Manager, Sales Enablement – Commercial Training

Manager, Sales Enablement