Senior Analyst, Sales Operations

ZEISS Group

Sales Operations Analyst enabling sales team execution through onboarding and performance reporting. Reviews customer workflows, creates reports, and supports training for sales personnel.

Posted 7/23/2026full-timeRemote • Kentucky • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis and reporting using SQL, Salesforce.com, and Power BI, while effectively managing customer onboarding workflows and collaborating across departments. Strong organizational and planning skills are essential for leading projects and training sales teams.

Highest-signal resume keywords

SQL Report CreationSalesforce.com ProficiencyPower BI Dashboard DevelopmentAnalytical SkillsProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSpreadsheet ProficiencyStatistical AnalysisReport GenerationCustomer Onboarding Workflows

Soft Skills

Attention to DetailInterpersonal Relationship SkillsOrganizational SkillsIndependent Work

Tools & Technologies

Salesforce.comSQLPower BIExcelAccess

Industry Keywords

Optical Industry ExperienceSales OperationsCorporate Office EnvironmentPricing Program Audits

Tech Stack

Tools & technologies

SFDCSQL

About the role

Key responsibilities & impact

Review and process Eye Care Professional Channel customer onboarding workflows through Salesforce.com portal.
Determine appropriateness and alignment of custom program requests using established templates and delegation of authority matrix.
Prepare selected sales, customer mix and Sales team specific reports for weekly and monthly meetings.
Create special reports and services using SQL, Access, Excel, Power BI, etc.
Ability to create reports in both spreadsheet, Power BI and PowerPoint formats.
Participate on project teams to develop / enhance commercial programs and information systems.
Troubleshoot customer account setup errors and issues, and coordinate with internal resources to correct the issues (including calculating credits owed, and submitting credit requests).
Participate in pricing program audits, and provide backup to Pricing team functions.
Prepare content and participate in recurring training sessions for Sales team members, as needed. This includes New Hire Trainings, as well as periodic spot trainings on a variety of Sales Operations topics.
Perform additional responsibilities as required.

Requirements

What you’ll need

BS in Economics, Statistics, Business Info Systems, Finance or related field
Minimum 3-5 years related professional level experience in a corporate office environment
Optical industry experience preferred
Be able to work independently in a fast-paced environment
Must have solid spreadsheet, analytical, math and statistical data analysis skills
Minimum 3 years’ experience with advanced features of SAP,CRM, DVI, etc
Advanced experience in SQL, Salesforce.com, Power BI report and dashboard creation.
Must have high attention to detail and proven organization / planning skills
Ability to lead projects and coordinate with other departments
Possess outstanding interpersonal relationship skills

Benefits

Comp & perks

Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay