Sales Development Rep

• AI-assisted outbound & prospecting
• Execute high-volume outbound prospecting — calls, email, and social — using AI-assisted tools to draft, personalize, and enrich outreach at scale, while keeping every touch genuinely human.
• Intent-driven lead qualification
• Qualify inbound and outbound leads using intent and buying signals with our ICPs/personas, so you're prioritizing the right accounts at the right moment rather than just working volume.
• Multi-channel sequencing and automation
• Run and continuously refine multi-channel cadences across email, phone, and LinkedIn using our sales engagement stack (Gong Engage and similar tools), testing where automation should do the work and where a human touch matters more.
• Pipeline handoff, done right
• Book demos and pitch meetings with target prospects, and manage a clean handoff to Account Executives — with the context they need for a strong first call.
• A feedback loop on what's working
• Keep Salesforce and other CRM/sales tools accurate and up to date, own your activity and quota goals, and feed learnings on messaging, sequences, and AI workflows back to the team as we build a better outbound motion together.

Sales Development Representative, SDR

• Lead, coach, and develop a hybrid team of 8+ reps through regular 1:1 mentoring, tactical skill alignment, and localized training to elevate pipeline performance - initially focusing on supporting 4 LATAM reps.
• Own regional team performance metrics (activity, conversion rates, and pipeline contribution) across both NAMER and LATAM, utilizing data analysis to continuously optimize outreach strategies and business outcomes.
• Empower reps to master all SDR skillsets, including prospecting, refining account targeting, tailoring messaging for different regional buyer personas, and applying use cases effectively.
• Collaborate cross-functionally with regional Sales and GTM leadership to establish tight feedback loops, streamline workflows, and build a consistent, high-quality pipeline generation machine.
• Drive optimized adoption of the SDR tech stack (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) to build out repeatable, efficient workflows.
• Hire, onboard, and scale future talent while proactively managing performance gaps and cultivating a highly motivated, high-accountability team culture.

Sales Development Manager

• Meet or exceed individual lead generation goals
• Generate leads within the designated market of senior living communities & skilled facilities
• Deliver motivational prospecting engagement to targeted clients
• Obtain support & guidance from others in the Company as needed for sales prospecting
• Answer client questions, as needed; including products and pricing
• Calibrate the content of prospecting based on pre-sales due diligence
• Identify opportunities to enhance & accelerate the sales prospecting
• Update, maintain, & follow up on activities in Company CRM
• Develop sales prospecting efforts in collaboration with Company marketing programs
• Efficiently & effectively transition sales & lead opportunities to sales executive resources
• Keep management informed regarding daily, weekly, and monthly activities & performances
• Provide occasional feedback on products, services, & policies to respective Company team members
• Maintain current market & product knowledge

Sales Development Representative

• Be a founding member of the SDR team.
• Own top-of-funnel pipeline generation.
• Partner cross-functionally with Marketing and Sales.
• Consult and educate.
• Leverage AI and data tools.
• Develop the blueprint for scale.
• Qualify and hand off leads.
• Represent our brand with empathy and curiosity.

Sales Development Representative – SDR

• Execute high-volume, multi-channel outreach to engage decision-makers within target accounts
• Conduct thorough discovery calls to qualify potential leads and successfully schedule demos
• Master our sales methodology and technology to effectively manage your activities and pipeline
• Partner with Account Executives to develop winning sales strategies
• Proactively seek out coaching and feedback to continuously learn and improve your skills

• Generating and qualifying new leads through outbound outreach, inbound follow-up, and prospecting activities
• Building and managing a pipeline of qualified opportunities to support sales targets and regional growth objectives
• Engaging target personas through phone, email, and other digital channels
• Applying qualification frameworks (e.g. BANT) to assess and prioritize leads before handing off to Sales
• Collaborating closely with Sales and Marketing to ensure alignment on target accounts, campaigns, and messaging
• Maintaining accurate and up-to-date records in the CRM (e.g. Microsoft Dynamics), including prospect interactions, lead status, and pipeline activity

• Research and identify potential leads using Salesforce, LinkedIn and other demand generation solutions, through various channels, including online research, social media, and industry events.
• Contact and qualify potential customers (40-50 phone calls per day) along with email campaigns (30 emails per day).
• Setup appointments and follow up on leads.
• Track progress towards meeting sales goals.
• Maintain and update the lead database in Salesforce, ensuring accurate and up-to-date information.
• Collaborate with the marketing team to create and execute lead generation campaigns.
• Attend trade shows and industry events as required.
• Assist the sales team in setting up and coordinating product demos and presentations for sales calls and events.
• Prepare and customize sales materials and presentations to address specific client needs.
• Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing sales documentation.
• Track and follow up on sales leads, ensuring timely and effective communication.
• Maintain accurate and up-to-date records of all sales activities and interactions in the CRM system.
• Provide regular reports on lead generation and qualification metrics.
• Assist the presales team in setting up and coordinating product demonstrations and presentations for clients meetings and marketing events.
• Assist the team in RFX proposal preparation, market research, and data analyses.
• Facilitate communication between stakeholders in multiple time zones.
• Coordinate meetings and demoes for stakeholders in multiple time zones.
• Gather feedback from the presales and sales team on the quality of leads and the effectiveness of the qualification process. Use this feedback to refine prospecting and qualification strategies.
• Support day-to-day operational tasks, including scheduling cross-functional meetings, tracking KPIs, and updating reports.
• Assist based on business needs with marketing activities including creation and coordination of marketing collateral, social media posts, white papers, presentations, and other content to support brand visibility and sales outreach efforts.
• Partner with Finance for travel budgets, team spend tracking, and ad hoc reporting.
• Identify process improvements to streamline workflows and increase efficiency across the team.
• Stay on top of industry trends

Sales Development Representative, Enterprise SaaS

• Execute high-volume outbound prospecting efforts through phone calls, email, SMS, and other communication channels to generate qualified homeowner opportunities.
• Manage and maintain outbound cadences within platforms such as Salesloft, Salesforce, and other sales engagement tools.
• Identify and engage homeowners through multiple lead sources including marketing-generated leads, nurture campaigns, site re-engagements, referrals, and change-of-ownership opportunities.
• Qualify prospects based on homeowner goals, property fit, market alignment, and readiness to engage with local sales teams.
• Accurately document all outreach activity, lead status updates, call notes, and opportunity progression within CRM systems.
• Collaborate with marketing and sales leadership to provide feedback on lead quality, campaign performance, and outbound strategy effectiveness.
• Maintain SLA expectations for speed-to-lead and outbound follow-up standards to maximize conversion opportunities.
• Consistently meet or exceed activity and performance metrics including outbound calls, conversations, qualified opportunities created, and appointment-setting goals.
• Participate in ongoing sales training, call coaching, and team development initiatives to improve communication skills and sales effectiveness.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy.
• Support continuous improvement initiatives by identifying process gaps, workflow inefficiencies, and opportunities to improve outbound conversion performance.
• Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement.
• Other duties as assigned because every day is different in sales and hospitality!

• Generate qualified meetings that lead to meaningful, revenue-producing pipeline for our sales team
• Lead strategic outbound prospecting through research, calls, emails, and LinkedIn to identify, engage, and qualify new prospects and spark interest in an initial meeting
• Conduct outbound opportunity development through partnership with BDEs, AEs, and Marketing
• Support pipeline growth within existing client accounts by partnering with the team to identify expansion opportunities
• Understand prospects’ challenges, along with healthcare industry trends and insights, to craft credible outreach
• Collaborate on sales and prospecting best practices and bring creative lead generation ideas to each team meeting
• Add, maintain, and track business development efforts, forecasts, and activity in the CRM and sales tech stack
• Achieve (and exceed) your monthly and annual Sales Accepted Lead (SAL) and pipeline targets

Sales Development Representative – MedInsight

• Create target lists of key points of contact within your portfolio of prospect accounts using Salesforce, LinkedIn, and ZoomInfo
• Develop creative engagement campaigns that drive curiosity using email, HubSpot, LinkedIn, and phone
• Discover new business opportunities by understanding a prospect’s interests, needs, and knowledge gaps through thoughtful conversations with senior decision makers
• Respond to all marketing-generated leads in a professional and timely manner to identify opportunities
• Deliver a consistent volume of meetings for Enterprise Account Managers, including detailed handover notes and briefings
• Provide prospects with a high-quality experience and positive impression
• Use Salesforce to record all activity and client interactions, ensuring data accuracy and quality

• Manage inbound leads for your region, responding within strict SLAs
• Qualify prospects via inbound calls, chat-apps, and contact forms
• Identify customer needs, segment, and vertical early to route leads correctly
• Set up high-quality meetings for Account Executives in Tier 1 and Mid-Market teams
• Maintain accurate lead, account, and activity data in Salesforce
• Verify and enrich lead and account information using approved tools
• Act as a quality checkpoint to ensure leads are ready for sales engagement
• Collaborate closely with Marketing to improve lead quality and conversion
• Continuously learn Infobip products, solutions, and business use cases.

• Own outbound prospecting for a defined set of verticals (ICP), build and execute high-quality multi-touch sequences across email, phone, LinkedIn, and video.
• Research and prioritize target accounts in collaboration with Account Executives, identifying the right stakeholders–product, engineering, legal, finance, procurement–for complex enterprise deals.
• Develop tailored outreach messaging that connects each prospect's specific use case to our platform, whether that's enriching LLM training data, powering search, or building knowledge intensive products.
• Build toward clear pipeline generation targets: qualified meetings booked and opportunities created, tracked monthly and quarterly.
• Run initial discovery calls to understand prospect needs, data use cases, technical requirements, and organizational structure.
• Qualify opportunities using a structured framework (MEDDIC) and hand off to Account Executives with a thorough, well documented summary.
• Ask insightful and qualifying questions about technical integration and API workflows; partner with Solutions Engineers when deeper technical dialogue is needed.
• Advanced HubSpot user and admin–comfortable building and managing outreach sequences, drip campaigns, pipelines, reports, and automated workflows from day one. Uses engagement signals to prioritize follow up and keeps prospecting moving along the pipeline.
• Iterates on sequences and templates using A/B testing, open-rate data, and conversion metrics.
• Collaborate closely with Account Executives, Product, and Marketing to align on target accounts, messaging, and campaign follow up.
• Feed competitive intelligence and prospect feedback back into the GTM playbook with conversations as a direct source of market signal.
• Stay current on the enterprise data landscape: AI/ML training data, knowledge graphs, search infrastructure, and open-data ecosystems.

• Own full-cycle sales in the emerging segment
• Build a pipeline of emerging-market logos with daily outbound touches
• Close new revenue from first touch through signed deal
• Create repeatable playbooks for prospecting and closing
• Develop cross-functional partnerships with Product, Engineering, Marketing, and Operations

Sales Development Representative II, Emerging

• Lead and develop an agile, highly productive and engaged SDR team, nurturing and developing talent through strong and actively engaged leadership
• Act as a liaison with the marketing team, sales leaders, and other internal teams to support SDR inbound/outbound programs, help with messaging, etc.
• Actively engage in creating training and enablement sessions
• Train, coach, mentor team to ensure they are knowledgeable on solution portfolio, meeting KPIs, managing pipeline properly, communication/collaboration with their reps
• Keep up with industry trends, product knowledge, familiarity with sales tools team is using and identifying process improvements
• Additional duties as assigned.

• Lead Prospecting – Conduct research to identify and target potential customers within the defined market segment.
• Qualification and Nurturing – Communicate with leads to understand their needs, pain points, and challenges.
• Sales Pipeline Management - Effectively manage and organize leads in the CRM system, ensuring accurate and up-to-date information.
• Collaborative Teamwork – Work closely with the sales and marketing teams to align strategies and share valuable insights gathered from interactions with prospects.
• Relationship Building – Build and maintain positive relationships with prospects, understanding their needs and providing relevant information about our offerings.
• Continuous Learning – Stay up to date with industry trends, product knowledge, and competitive landscape to enhance your sales skills and knowledge.

• Manage qualified franchise candidates through the entire sales process from discovery through funding
• Build strong relationships with prospective franchise owners and their advisors
• Conduct discovery calls, franchise presentations, webinars, and validation discussions
• Educate candidates on the franchise model, investment opportunity, and ownership journey
• Maintain accurate records and pipeline management within the CRM
• Collaborate with marketing to improve lead conversion and candidate engagement
• Track key performance metrics and consistently achieve sales goals
• Attend franchise conferences, networking events, and recruitment initiatives as needed
• Support candidates throughout onboarding to ensure a successful transition into ownership

Franchise Sales Development Manager

• Create the first stage relationships with prospects at school districts
• Educate prospects on HopSkipDrive’s service
• Schedule meetings for prospects to speak with Account Executives
• Research and evaluate prospective leads
• Establish a rapport with potential prospects
• Use a consultative sales approach during outreach
• Cold call and email identified leads
• Use Salesforce CRM to manage sales funnel
• Meet or exceed SDR quotas
• Qualify leads that express interest in HSD’s service
• Meet or exceed assigned monthly and quarterly goals

• Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting.
• Research prospective clients, identify key players, and generate interest.
• Collaborate closely with the Sales team to develop and implement lead strategies and plans.
• Schedule and conduct online product demonstrations and webinars.
• Work with channel and distribution partners to leverage leads and build pipeline and awareness.

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