Sales

• Develop and execute territory growth strategies aligned with regional business objectives.
• Drive revenue, bookings, and funnel growth across assigned product portfolios.
• Identify, qualify, and convert new business opportunities while increasing market share.
• Build and maintain strong relationships with key customers, channel partners, government institutions, NGOs, and research organizations.
• Leverage cross-divisional collaboration to maximize customer engagement and deliver integrated Thermo Fisher solutions.
• Develop and implement strategic account and territory plans to support long-term business growth.
• Utilize CRM and AI-enabled commercial tools to improve productivity, customer insights, forecasting accuracy, and sales effectiveness.
• Support channel partner development through regular business reviews, performance management, and growth planning.
• Ensure compliance with all company policies, regulatory requirements, and commercial governance processes.
• Monitor market trends, competitive activity, funding landscapes, and emerging opportunities across East Africa.

Area Sales Manager – Laboratory Products

Account Executive

• Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes
• Engaging existing M-KOPA customers to cross-sell additional products tailored to their needs
• Following up on customer commitments to ensure successful sales closure and fulfilment of agreed terms
• Meeting and exceeding conversion and sales targets while maintaining high conversation quality
• Ensuring all calls comply with established quality standards, call scripts, and compliance guidelines
• Maintaining talk time benchmarks to drive productivity and efficient use of calling hours
• Identifying and escalating customer concerns or objections to ensure timely resolution

Telesales Representative – eMobility

• Build highly targeted prospect lists using tools such as LinkedIn Sales Navigator, Apollo, and other prospecting platforms.
• Execute personalized cold email and LinkedIn outreach campaigns.
• Prospect, qualify, and develop new business opportunities.
• Conduct discovery calls to understand client hiring needs.
• Present HeyDelegate's outsourcing solutions and recommend the right talent strategy.
• Prepare proposals, negotiate commercial terms, overcome objections, and close new business.
• Maintain accurate CRM records, pipeline forecasts, and activity tracking.
• Partner with our operations team to ensure a seamless client onboarding experience.
• Consistently meet or exceed monthly sales targets.

Full-Cycle Sales Executive – BPO, Outsourcing

Account Manager

• Establish excellent relationships with Glovo’s Qcommerce partners especially Retail and Specialties partners (e.g. Pharmacies, Smoking, Green grocers, Butcheries, Liquor, etc.) through consistent and proactive communication, identifying their needs and building engagement
• Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
• Acquire partners and own relationships in expansion cities (Mombasa etc.) from end to end, from the top to the bottom line of the P&L
• Travelling to other cities to get feedback from partners and translate it into product, marketing, and operations improvement.
• Guarantee partners' content quality
• Increase Glovo's visibility through marketing activations with partners in their offline stores
• Improve Glovo’s revenue through commission renegotiations and monetization of your partners
• Be the main point of contact between Glovo's different areas and partners

QCommerce Account Manager

• Lead, supervise, mentor, and motivate a virtual healthcare sales team to achieve individual and departmental sales targets.
• Develop and implement strategic sales plans to drive revenue growth and expand market share within the healthcare sector.
• Manage the team's sales pipeline and monitor performance through CRM systems and sales dashboards.
• Conduct virtual coaching sessions, performance reviews, and team meetings to ensure continuous improvement.
• Build and maintain strong relationships with hospitals, clinics, diagnostic centres, pharmacies, laboratories, healthcare professionals, and other key healthcare stakeholders through virtual and occasional in-person engagements.
• Identify new business opportunities and develop strategies to increase sales and market penetration.
• Oversee virtual client presentations, product demonstrations, negotiations, and proposal development.
• Monitor healthcare industry trends, competitor activities, and customer needs to identify business opportunities.
• Prepare accurate sales forecasts, budgets, and weekly, monthly, and quarterly sales performance reports.
• Collaborate with the marketing, clinical, customer support, and operations teams to ensure seamless service delivery.
• Ensure timely follow-up of sales leads, customer inquiries, quotations, and proposals.
• Recruit, onboard, train, and develop healthcare sales representatives.
• Ensure compliance with company policies, healthcare regulations, and ethical sales practices.
• Resolve escalated customer concerns promptly while maintaining high levels of customer satisfaction.
• Utilize CRM systems, virtual meeting platforms, and other digital tools to monitor team productivity and customer engagement.
• Participate in virtual conferences, webinars, and networking events to promote the company's products and services.
• Perform any other duties assigned by management.

Virtual Sales Team Lead – Healthcare

• Drive both B2B sales through Introducing Brokers (IBs)
• Within the first 3–6 months, establish a client base generating at least $50,000 per month in deposits
• Organize and participate in seminars, events, and meetings with Introducing Brokers (IBs)
• Identify IBs’ pain points and develop tailored solutions and unique offers
• Strengthen relationships with IBs to increase business share and long-term collaboration

• Develop and maintain strong, trusted relationships with key telecom accounts.
• Lead commercial negotiations, including pricing discussions and contract renewals, ensuring mutually beneficial agreements.
• Serve as the main point of contact for telecom partners, managing communications, escalations, and service updates.
• Collaborate cross-functionally with sales, marketing, technical support, and other teams to coordinate service delivery and meet expectations.
• Prepare and present Quarterly Business Reviews, demonstrating value delivered and identifying growth opportunities.
• Analyze usage and performance data to propose optimization strategies and support business development initiatives.
• Manage billing inquiries and disputes, coordinating internally to ensure timely and effective resolution.
• Facilitate onboarding and rollout of new services, ensuring smooth commercial and operational handover.
• Monitor industry trends and market pricing in collaboration with Business Analysts to stay competitive and informed.

Telecom Account Manager

• Lead engagement via inbound and outbound calls, SMS, email, and social channels.
• Prospect qualification based on medical needs, budget, readiness, and alignment with Trevita services.
• Client education on available treatments, benefits of medical travel, safety protocols, and certifications.
• Build trust with clients navigating sensitive health or aesthetic decisions.
• Schedule qualified consultations for the sales/medical coordination team.
• Maintain accurate and detailed records in CRM systems.
• Follow up persistently and strategically with leads across the funnel.
• Handle objections related to safety, travel logistics, and cost comparisons.
• Meet and exceed KPIs (contact rate, qualification rate, show rate, booked consultations).
• Provide feedback to marketing and sales on lead quality and messaging effectiveness.
• Mentor junior SDRs (optional depending on seniority level).

Sales Representative – CM

• Support the Account Management function by ensuring strong administrative coordination
• Maintain account-management trackers and account records
• Update account-health reports and dashboards
• Schedule governance meetings, service reviews, and client check-ins
• Prepare meeting packs, agendas, and supporting documentation
• Track outstanding invoices and collections status
• Coordinate routine client communications
• Maintain accurate reporting and visibility

Assistant Account Manager

• Drive and orchestrate large complex sales cycles and work with internal partners and teams to serve the customer
• Identify business challenges and create solutions for prospects and customers
• Understand the competitive landscape and customer needs to effectively position the portfolio of solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Stay updated on industry news and trends impacting products and services

Regional Sales Manager

• Develop and execute the comprehensive market entry and growth strategy for the proxy business across Zambia
• Proactively identify new business opportunities, high-growth commercial sectors, and untapped customer segments for our existing service lines
• Drive the commercial pipeline to consistently meet and exceed revenue targets, client acquisition quotas, and local market share milestones
• Monitor local market trends, competitor movements, and shifting regulatory developments to adapt our commercial positioning
• Build, nurture, and maintain high-yield relationships with key enterprise clients, strategic partners, and local stakeholders
• Lead commercial discussions to negotiate contracts, pricing frameworks, and service level agreements (SLAs) that protect profitability
• Serve as the primary, high-touch local point of contact and escalation path for major corporate accounts within the country
• Establish formal partnerships with local businesses, third-party service providers, agents, and relevant regulatory bodies to build local brand credibility
• Oversee daily local operations to ensure seamless delivery of proxy services, identifying and resolving operational bottlenecks rapidly
• Collaborate closely with regional leadership and global headquarters to ensure absolute alignment on backend systems, compliance frameworks, and financial reporting
• Prepare and present regular strategic reports tracking sales pipelines, KPIs, regional growth, market insights, and localized risks to the senior executive team

Senior Sales Manager

• Build and maintain trusted relationships with Capi’s most strategic clients, ensuring their long-term success.
• Identify opportunities within accounts to increase transaction volume and expand product adoption.
• Develop account plans focused on retention, upselling, and customer advocacy.
• Track account performance, monitor satisfaction, and ensure Capi’s value proposition remains strong and differentiated.
• Proactively engage with onboarded, inactive, and at-risk clients to maintain loyalty and drive reactivation.
• Anticipate client challenges and collaborate with internal teams to resolve them quickly and effectively.
• Ensure customers are fully leveraging Capi’s platform, conducting business reviews and optimization sessions.
• Turn client feedback into actionable insights that enhance the customer experience and inform product improvements.
• Work closely with product, operations, and compliance teams to ensure a seamless client journey and localized solutions.
• Serve as the voice of the customer within Capi, ensuring feedback directly influences product and process evolution.
• Gather and share competitive intelligence and market insights to strengthen Capi’s position in the region.
• Document success stories and build scalable playbooks to improve account management practices across markets.

Key Account Manager

• Lead business development, research partnerships, and oversight of impact-focused programs
• Oversee team that leads end-to-end business development across health program portfolio
• Build and manage a pipeline of family offices and effective altruism-aligned funders
• Represent the organization externally at relevant convenings
• Lead strategy development across impact areas of Maisha Meds
• Oversee cost-effectiveness modeling to support program investment cases
• Build and manage research partnerships with academic institutions
• Lead the development of funder-facing materials including concept notes, proposals, and pitch decks
• Oversee team accountability for the full portfolio of impact programs
• Develop, manage, and mentor a high-performing team

VP, Impact Strategy – Partnerships

• Develop expertise in company services, solutions, and value proposition; understand target markets and customer pain points; master objection handling and value positioning.
• Maintain high daily activity levels through cold calls, emails, LinkedIn outreach, CRM follow-ups, and multi-channel campaigns; consistently meet activity targets.
• Identify and qualify prospects aligned with the Ideal Customer Profile (ICP); gather accurate information on company size, decision-makers, business needs, budget, and timeline; ensure meetings meet quality standards.
• Document all prospect interactions; maintain detailed notes and follow-up tasks; ensure pipeline visibility; collaborate with Account Executives and sales leadership for smooth handoffs.

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