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Assistant Account Manager
Turnkey Africa LtdAssistant Account Manager supporting operational efficiency within the Account Management team. Ensuring accurate reporting, governance, and tracking for client retention and collections in Nairobi.
About the role
Key responsibilities & impact- Support the Account Management function by ensuring strong administrative coordination
- Maintain account-management trackers and account records
- Update account-health reports and dashboards
- Schedule governance meetings, service reviews, and client check-ins
- Prepare meeting packs, agendas, and supporting documentation
- Track outstanding invoices and collections status
- Coordinate routine client communications
- Maintain accurate reporting and visibility
Requirements
What you’ll need- Strong organizational skills
- High attention to detail
- Excellent written communication
- Strong follow-up discipline
- Good stakeholder coordination ability
- Proficiency in CRM and reporting tools
- Strong administration and documentation skills
- Ability to manage multiple priorities simultaneously
- Financial and collections awareness
- Process-oriented mindset
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementReportingDocumentationInvoice TrackingData Management
Soft Skills
Attention to DetailFollow-Up DisciplineProcess-Oriented Mindset