Turnkey Africa Ltd

Account Manager

• Support the Account Management function by ensuring strong administrative coordination
• Maintain account-management trackers and account records
• Update account-health reports and dashboards
• Schedule governance meetings, service reviews, and client check-ins
• Prepare meeting packs, agendas, and supporting documentation
• Track outstanding invoices and collections status
• Coordinate routine client communications
• Maintain accurate reporting and visibility

Assistant Account Manager

Full-stack Engineer

• Hands-on Technical Leadership
• Own sprint planning, execution tracking, reviews and retrospectives.
• Ensure every release has QA evidence, business validation, rollback, monitoring and support readiness.
• Own the technical response to recurring customer, agent and insurer issues with root-cause fixes.
• Monitor transaction success, failure and latency across insurer and third-party integrations.
• Translate business priorities into user stories and acceptance criteria.
• Partner with the Head of Growth & Operations to align delivery with commercial priorities.

Assistant Account Manager

Product Engineering Lead