QCommerce Account Manager

Delivery Hero

Account Manager for Glovo establishing relationships with QCommerce partners and ensuring their business performance and growth. Travel involved for engaging with partners in expansion cities.

Posted 7/15/2026full-timeRemote • 🇰🇪 KenyaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong commercial acumen and negotiation skills to drive partner growth and revenue. Proficient in data analysis to identify performance trends and implement actionable strategies for improvement.

Highest-signal resume keywords

Sales ExperienceAccount Management ExperienceCommercial SkillsAnalytical SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal Communication SkillsWritten Communication SkillsInterpersonal SkillsOrganizational SkillsProactive Attitude

Industry Keywords

QcommercePartner Relationship ManagementKPI AnalysisP&L ManagementMarketing Activations

About the role

Key responsibilities & impact

Establish excellent relationships with Glovo’s Qcommerce partners especially Retail and Specialties partners (e.g. Pharmacies, Smoking, Green grocers, Butcheries, Liquor, etc.) through consistent and proactive communication, identifying their needs and building engagement
Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
Acquire partners and own relationships in expansion cities (Mombasa etc.) from end to end, from the top to the bottom line of the P&L
Travelling to other cities to get feedback from partners and translate it into product, marketing, and operations improvement.
Guarantee partners' content quality
Increase Glovo's visibility through marketing activations with partners in their offline stores
Improve Glovo’s revenue through commission renegotiations and monetization of your partners
Be the main point of contact between Glovo's different areas and partners

Requirements

What you’ll need

2+ years of relevant hands-on sales experience / account management experience/Consulting experience
Strong Commercial skills & Negotiation Skills
Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
Get things done attitude, proactive, organized, and obsessed with details
Exceptional verbal and written communication skills with an aptitude for building strong client relationships
A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
Comfortable working in a high-growth and high-performance start-up environment
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Benefits

Comp & perks

Top-notch private health insurance to keep you at your peak.
Monthly Glovo credit to satisfy your cravings!
Discounted gym memberships to keep you energized.
Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
Online therapy and wellbeing benefits to ensure your mental well-being.