Revenue Operations

• Owning the solution design for complex projects involving Gong and related tools (especially SFDC, Hubspot, and Clay), considering long-term scalability, business objectives, and user adoption.
• Collaborating on discovery with Sales, Marketing, and Enablement teams to understand how they engage prospects and customers, then architect technical solutions that support those goals.
• Defining and evolving best practices (with an emphasis on AI for automation and scale) around conversation intelligence, activity capture, sales forecasting, sales engagement, coaching workflows, and reporting across the revenue stack.
• Leading integration efforts between Gong and platforms like Salesforce, Slack, HubSpot, Clay, Snowflake, or data warehouses.
• Staying ahead of the curve on Gong features and sales tech trends—serving as a subject matter expert for our internal team and clients.
• Actively participating in up-leveling the team by providing ad hoc and ongoing coaching and mentoring on solutions.

RevOps Architect, Gong

• Serve as the primary strategic partner to the EVP & GM, iGaming, shaping operating priorities, driving performance management, and influencing executive decision-making across the business.
• Own the operating performance of the iGaming business, translating strategic priorities into measurable operating plans, commercial outcomes, and sustainable revenue growth.
• Lead cross-functional execution across iGaming Operations, Marketing, Product & Technology, Analytics, VIP, Legal, and Compliance, aligning priorities, resolving tradeoffs, and delivering strategic initiatives that advance business objectives.
• Provide executive leadership with data-driven insights on business performance, emerging risks, and growth opportunities to inform investment decisions and long-term strategy.
• Ensure the organization is operationally prepared to scale across new markets and evolving regulatory environments while maintaining operational excellence and compliance.
• Build, lead, and develop a high-performing leadership team, fostering accountability, strategic thinking, and operational excellence across the organization.
• Oversee Revenue Operations, ensuring merchandising, promotions, player programs, and game portfolio decisions work together to maximize player value, commercial performance, and long-term profitability.
• Partner with Analytics to embed measurement, experimentation, and actionable insights into commercial decision-making.
• Lead Games Operations & Studio, overseeing third-party partnerships, exclusive content, and the long-term in-house games roadmap while aligning game strategy with commercial priorities, marketing initiatives, and player lifecycle objectives to deliver a differentiated, high-performing portfolio.

Vice President, iGaming Revenue Operations

• Develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely.
• Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs.
• Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team.
• Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics.
• Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance.
• Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing.
• Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.).
• Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.

Senior Revenue Enablement Manager

• Partner with Divisional GMs and Sales Leaders to develop and execute segment growth strategies.
• Lead annual and in-year sales planning, including capacity modeling, territory design, coverage optimization, and quota setting.
• Develop data-driven market opportunity assessments to align resources with growth potential.
• Drive account prioritization, segmentation, and scoring strategies to maximize sales productivity.
• Own the operating cadence for the business, including forecasting, Quarterly Business Reviews (QBRs), account reviews, and strategic planning sessions.
• Drive accountability through rigorous inspection of pipeline health, forecast accuracy, and execution against growth objectives.
• Establish key performance indicators and dashboards that provide visibility into business performance and leading indicators.
• Analyze trends and performance drivers to identify risks, opportunities, and actions required to achieve bookings targets.
• Generate actionable insights through advanced analytics and data-driven decision making.
• Develop reporting frameworks that connect top-of-funnel performance to customer acquisition, expansion, retention, and customer value realization.
• Lead cross-functional initiatives that improve sales productivity, operational efficiency, and revenue velocity.
• Partner with Sales, Marketing, Customer Success, Finance, and Technology teams to streamline processes and improve execution.
• Recommend and support incentive plan design that aligns seller behavior with business objectives.
• Drive adoption of technology, automation, and AI-enabled capabilities to simplify workflows and increase customer-facing selling time.

Sales Operations Associate Director – Sales Strategy, Revenue Operations

• Manage and optimize HubSpot CRM, including system administration and workflow automation.
• Serve as the first point of contact for day-to-day HubSpot questions, troubleshooting, and training.
• Monitor and enforce CRM hygiene, identifying gaps and driving accountability with reps, and maintain a living best-practices playbook.
• Build and maintain rep-facing views, reports, filters, and workflows that help reps work more effectively.
• Prepare ongoing funnel and pipeline reporting and support ad-hoc data requests across the GTM team.
• Support sales outbound efforts with list creation, account tiering, and territory data in HubSpot.
• Build and maintain GTM enablement materials: CRM hygiene guides, process documentation, tool walkthroughs, and rep-facing playbooks.
• Maintain the queue of inbound RevOps requests across the org, triaging, prioritizing, and routing work while balancing large initiatives against ad-hoc asks.
• Support and co-lead strategic, cross-functional GTM initiatives, operationalizing decisions by translating new processes into rep-ready workflows and documentation.

Revenue Operations Specialist

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation
• Lead and own month-end close activities, including preparation and review of journal entries, balance sheet reconciliations, and revenue flux commentary
• Perform and review contract analyses under ASC 606, including assessment of performance obligations, variable consideration, SSP allocation, and pricing changes
• Stay current on ASC 606/IFRS15 and related US GAAP authoritative literature; perform and document technical accounting research as needed
• Serve as the primary billing-to-revenue liaison, ensuring contract setup and billing schedules align with recognition requirements and downstream reporting
• Act as a key escalation resource for revenue accounting, process, and deal-related issues across the Company's products, pricing, and non-routine transactions
• Support annual SSP analysis and allocation for multi-element arrangements in partnership with the Director of Revenue Accounting
• Manage deal review and pre-booking validation by flagging billing structures that may impact revenue recognition outcomes
• Own and continuously improve billing, AR, and Revenue processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Standardize processes across regions, entities, and customer segments
• Ensure billing, AR, and Revenue processes are SOX-compliant and audit-ready
• Own execution and documentation of key billing and AR controls
• Support external audits, including documentation, walkthroughs, and issue resolution
• Maintain compliance with global tax, invoicing, and regulatory requirements
• Lead, mentor, and develop a high-performing team
• Establish clear goals, priorities, and performance expectations
• Drive a culture of accountability, continuous improvement, and customer focus

Manager, Billing & Revenue Operations

• Own design and oversight of end-to-end revenue cycle operations, including charge capture, claims submission, denial management, payer follow-up, patient billing, and AR collections
• Monitor and manage key revenue cycle metrics (clean claim rate, AR days, denial rate, write-off rate) and report results to leadership on a monthly cadence
• Develop and document billing and coding protocols in partnership with Clinical, and ensure consistent application across all payer types
• Lead denial prevention and appeals processes, tracking root causes, identifying patterns, and closing systemic gaps
• Own billing compliance and operational readiness for every new insurance plan Hey Jane accepts — this role does not negotiate contracts, but ensures the infrastructure to bill under them is in place before care is delivered
• Partner with Product and Engineering to evaluate RCM and AI tooling, optimize EHR and billing system configuration, including automations, reporting, and integrations
• Support state expansion by operationalizing billing for new Medicaid programs and payer launches
• Identify and resolve operational gaps in the revenue cycle, building scalable processes that reduce manual work and improve accuracy
• Manage a team of 2-3 billing specialists

Director of Revenue Operations

• Leverage prior experience within biotech or pharmaceutical organizations to advise clients on operational readiness
• Lead the overall delivery of complex, multi‑workstream consulting engagements
• Supervise, coach, and develop junior team members
• Provide input and insight into the evolution of RSM’s Life Sciences Advisory service offerings

Senior Associate, Revenue Growth & Operations

• Help redesign sales pipeline processes using AI tools to reduce manual work and improve forecast accuracy
• Build and refine smart apps/dashboards that turn CRM and funnel data into actionable reporting insights
• Support sales territory coverage analysis and mapping as part of next year's GTM planning
• Partner with RevOps, Sales, and Marketing leadership to translate GTM strategy into operational workflows
• Identify and pilot AI tools (e.g., Claude, ChatGPT, Clay, ) to automate recurring RevOps tasks
• Document new processes and contribute to RevOps playbooks for the broader team

Revenue Operations Intern, Recent Grad

• Guiding clients by presenting options, discerning trade-offs, and providing recommendations.
• Documenting requirements and workstream plans.
• Rapidly prototyping, testing, building, delivering, and measuring the success of solutions.
• Tracking progress on work while keeping the team and clients up to date.
• Learning and working in different sales and marketing technologies, including Salesforce, Hubspot, Eloqua, Marketo, and related applications.
• Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings.
• Managing client relationships.

Senior RevOps Consultant

• Lead and develop the Business Operations team, including team planning, prioritization, coaching, performance management, and execution.
• Set the operating rhythm for BizOps, ensuring the team is focused on the highest-impact work across systems, analytics, revenue operations, internal tooling, and cross-functional initiatives.
• Partner closely with Sales, Marketing, Customer Success, Product, Finance, and Leadership to identify operational gaps and build scalable solutions.
• Ensure proper prioritization of cross-functional projects by balancing departmental needs with broader company strategy.
• Build a high-trust, high-output team culture with strong documentation, clear ownership, and a bias toward practical execution.
• Own the roadmap for AI-enabled operational transformation across the business, while translating high-level AI opportunities into practical, measurable business outcomes.
• Identify opportunities to use AI, automation, agents, and internal tools to improve workflows across go-to-market, customer operations, finance, product operations, and internal reporting.
• Partner with stakeholders to redesign workflows, not just layer AI tools on top of existing processes.
• Evaluate, pilot, and operationalize AI tools and agentic workflows that improve speed, quality, consistency, and scalability.
• Lead revenue operations initiatives across Sales, Marketing, and Customer Success.
• Improve the systems and processes that support lead generation, pipeline management, attribution, customer lifecycle operations, forecasting, reporting, and revenue planning.
• Own and evolve the internal systems architecture, including the implementation, integration, and ongoing improvement of core business applications.
• Partner with GTM leaders to improve funnel visibility, process efficiency, handoffs, data quality, reporting, and operational execution.
• Lead vendor evaluation, selection, implementation, and relationship management for business systems and AI-enabled tools.
• Ensure the company’s systems and processes are scalable, well-documented, and aligned to business priorities.
• Develop and maintain analytics and communication frameworks that support thoughtful decision-making across departments.
• Ensure consistent, reliable, and actionable business reporting for Leadership and the Board.
• Build and maintain data governance standards across the organization.
• Identify data gaps, root causes, and process issues, then implement scalable solutions.
• Translate complex data stories into clear insights that executives and functional leaders can act on.

Director, Revenue Operations

• Develop and maintain accurate demand and revenue forecasts for the Hospital Patient Monitoring - Consumables business
• Lead the development of Consumables demand forecasts using statistical modeling and predictive analytics
• Collaborate with sales leadership to align sales pipeline with revenue forecasts
• Partner with finance and supply chain teams to ensure alignment with budget and inventory
• Utilize analytics tools to analyze revenue data and identify growth opportunities
• Monitor revenue risks and develop contingency plans

Senior Manager, Demand Planner, Revenue Operations

• Design and operate the new-hire onboard and ramp program for AEs, SEs, Partner Managers, and CSMs — built to compress time-to-productivity by 25–35% versus today
• Own the 30/60/90 ramp curriculum: Foundation → Absorb → Apply → Graduate, with measurable gates at each stage (Foundation Cert, Persona Cert, Demo Cert, Graduation Cert)
• Run the certification model — certification at Zenity is earned by appropriately applying the behavior in real customer pursuits multiple times, not by passing a quiz; you will define the rubric, the evidence, and the cadence
• Operate quarterly recertification cycles for the full field so messaging, use cases, market knowledge, and competitive posture stay sharp
• Own the full library of customer-facing and partner-facing content — pitch decks, battlecards, use-case plays, discovery banks, objection handlers, customer stories, demo scripts, tech-win libraries, RFI/RFP templates, and partner co-sell assets
• Run content as a system: every asset has a named owner, a refresh cadence, and an expiration date; stale content is retired, not republished
• Hold cross-functional SLAs with PMM, Product, Customer Marketing, CS, and OCTO so the content engine never stalls — even when the market moves faster than the content cycle
• Ship imperfect content fast — a sharp v1 in 48 hours beats a polished v3 in three weeks; you will set the standard for shipping fast and revising in the open
• Own the GTM tech stack from an adoption and effectiveness standpoint — Gong, HubSpot, and any AI agents we deploy
• Define what good usage looks like, instrument it, coach to it, and retire tools that do not earn their seat
• Make sure every tool a customer-facing rep touches makes them faster — never slower
• In partnership with the AI GTM team, build and operate the Zenity Knowledge Engine — an AI-powered hub where every piece of enablement, content, and competitive intelligence is queryable in real time, in the deal, when the team needs it most
• Stand up the agent-led enablement layer: Account, Call Prep, Battlecard, Story, Win/Loss, Forecast Risk, Demo Recommender, and Audible Coach — replacing the traditional LMS
• Own the weekly, monthly, and quarterly enablement heartbeat — Audible Drills, Win Plan reviews, Win/Loss Lab, Deep Dives, Roadmap Briefings, Manager Forums, QBR Sales Excellence Reviews
• Build learning journeys that are multi-layered and consistent — daily nudges, weekly drills, monthly deep dives, quarterly recerts — so reps absorb the right knowledge in the right format at the right moment
• Coach the coaches; the Manager Forum is yours; RDs are co-owners of behavior change, not bystanders

Head of Revenue Enablement

• Own and continuously improve the AE onboarding program — a 4-week ramp covering AI/ML fundamentals, product, sales process, and pitch certification — ensuring new hires ramp quickly and reference it long after week four.
• Build and maintain a pitch deck and talk track library across all major use cases — code completion, code fixing, conversational AI, search, voice, and agentic — keeping materials current as the product and competitive landscape evolve.
• Design and run a quarterly pitch certification program with real stakes: a clear rubric, consistent scoring, structured feedback, and defined follow-through for reps who do not meet the standard.
• Coach reps directly and consistently — joining live and recorded calls, running structured debriefs, and facilitating workshops — so that sellers see you as a go-to resource, not just a program manager.
• Run the recurring enablement cadence: monthly newsletter, win wires, competitive seller briefs, and any sessions that keep the team sharp, informed, and connected to what is working.
• Manage the content management system and Revenue Resources Confluence space, ensuring every asset is accurate, organized, and easy to find across the entire revenue team.
• Partner with Revenue Operations, Product, PMM, Sales Leadership, and Marketing to ensure enablement is grounded in the latest GTM priorities, product developments, and competitive intelligence.

Revenue Enablement Manager

Senior Revenue Operations Manager

• Lead a team to analyze sales data, review and interpret complex data sets
• Evaluate market trends by conducting in-depth market research and analysis
• Develop reporting strategy and drive team to build sales reports using PBI and Excel
• Leverage AI and automation tools to improve lead scoring and customer insights
• Support the sales team by improving GTM collaboration on account and product strategies
• Provide actionable insights by delivering data-driven analysis
• Collaborate with teams across departments to align sales initiatives

Senior Manager, RevOps Reporting & Analytics

• Lead Sales Forecast Cadence
• Monitor and interpret sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes
• Monitor and refine planning strategies
• Assess sales targets and geographical regions models, capacity planning, coverage ratios, and efficiency assumptions
• Provide data‑driven recommendations to optimize territory design and align quotas, including support for mid‑year adjustments
• Partner closely with Finance and Sales leadership to ensure plans are equitable, executable, and aligned to revenue targets
• Partner with sales leadership and teams to refine strategies, improve execution, and support sales goal attainment
• Ensure that quota and territory plans are tightly connected to forecasting processes, enabling accurate performance tracking, risk identification, and scenario modeling
• Deliver data-driven insights by translating sophisticated data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth

RevOps Manager, Forecasting and Analytics

• Analyzing sales data.
• Reviewing and interpreting sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.
• Conducting in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions.
• Developing, building, and maintaining dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and productivity metrics.
• Employing AI and automation tools to improve lead scoring, pipeline analysis, and customer insights.
• Enabling GTM collaboration on account and product strategies.
• Supporting sales goal attainment by providing access to leading and lagging indicators.
• Documenting operational processes, AI use cases, and reporting methodologies, in partnership with enterprise data analytics team.
• Working with stakeholders across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives.
• Delivering data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.

Senior Sales Revenue Operations Analyst

• Lead SOP (Sales & Operations Planning) unit forecasting processes to support demand planning, revenue projections, and organizational growth targets.
• Partner with Finance on revenue forecasting and budgeting, ensuring timely and accurate revenue projections.
• Develop and maintain monthly, quarterly, and annual revenue planning models.
• Analyze sales trends, pipeline performance, bookings, and operational metrics to improve forecast accuracy.
• Partner with Sales Leadership and Finance to align forecasting assumptions and business objectives.
• Support annual operating plans and quarterly business reviews
• Own corporate sales reporting tools and deliver timely, accurate executive dashboards and KPI reporting.
• Prepare weekly, monthly, and quarterly business performance reports for leadership teams.
• Monitor sales productivity, attainment, pipeline conversion, and regional performance metrics.
• Provide actionable insights and recommendations to improve sales effectiveness and operational efficiency.
• Manage SPS data reporting, ensuring data integrity, consistency, and accuracy across systems and reporting platforms.
• Build and maintain automated reporting tools, dashboards, and data visualizations.
• Analyze operational and sales performance data to identify trends, risks, and growth opportunities.
• Collaborate cross-functionally to improve reporting processes and data governance standards.
• Calculate and validate sales rep monthly commissions and incentive compensation plans.
• Ensure accurate commission payouts in accordance with compensation policies and timelines.
• Partner with Finance and HR to support compensation plan administration, audits, and reporting.
• Resolve commission discrepancies and maintain detailed documentation of calculations and methodologies.
• Produce and distribute weekly sales reports highlighting bookings, revenue, pipeline health, forecast changes, and performance trends.
• Track key sales metrics and identify variances against targets and forecasts.
• Support leadership meetings with data-driven insights and operational updates.
• Continuously improve reporting cadence, automation, and reporting accuracy.

Revenue Operations jobs in Massachusetts

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RevOps Architect, Gong

Vice President, iGaming Revenue Operations

Senior Revenue Enablement Manager

Sales Operations Associate Director – Sales Strategy, Revenue Operations

Revenue Operations Specialist

Manager, Billing & Revenue Operations

Manager, Billing & Revenue Operations

Director of Revenue Operations

Senior Associate, Revenue Growth & Operations

Revenue Operations Intern, Recent Grad

Senior RevOps Consultant

Director, Revenue Operations

Senior Manager, Demand Planner, Revenue Operations

Head of Revenue Enablement

Revenue Enablement Manager

Senior Revenue Operations Manager

Senior Manager, RevOps Reporting & Analytics

RevOps Manager, Forecasting and Analytics

Senior Sales Revenue Operations Analyst

Revenue Operations Manager