Senior Sales Revenue Operations Analyst

Cengage Group

Sales Analyst organizing sales data and providing actionable insights to improve sales performance at Cengage. Collaborating across departments to align sales initiatives with organizational objectives.

Posted 6/6/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $77,100 - $100,200 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Analyzing sales data.
Reviewing and interpreting sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.
Conducting in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions.
Developing, building, and maintaining dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and productivity metrics.
Employing AI and automation tools to improve lead scoring, pipeline analysis, and customer insights.
Enabling GTM collaboration on account and product strategies.
Supporting sales goal attainment by providing access to leading and lagging indicators.
Documenting operational processes, AI use cases, and reporting methodologies, in partnership with enterprise data analytics team.
Working with stakeholders across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives.
Delivering data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.

Requirements

What you’ll need

Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience.
3-7 years of experience in sales analysis, business intelligence, or a related role.
Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
Strong ability to interpret and analyze complex data.
Familiarity with AI tools, automation platforms, and generative AI applications.
Strong communication and data-storytelling skills, including the ability to distill complex analyses into concise, executive-ready narratives that influence decision-making.
Adept at identifying issues and recommending effective solutions.
Ability to handle multiple projects and meet deadlines.
Certifications in data analysis or CRM platforms are a plus.

Benefits

Comp & perks

Comprehensive and rewarding Total Rewards package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysissales analysisbusiness intelligencedata visualizationExcelSQLPBIAI toolsautomation platformsgenerative AI applications

Soft Skills

communicationdata storytellinganalytical skillsproblem-solvingproject managementcollaborationdecision-makingtime managementadaptabilitycritical thinking

Certifications

data analysis certificationCRM platform certification